How to Fix Last Line no Longer Available on iPhone?

When the “Last Line No Longer Available” error appears on an iPhone, it usually happens when trying to make a call and the device can’t use the default line. This often occurs on iPhones with Dual SIM features, where one SIM might not be available at the time of the call attempt. The message allows users to switch to another line. 

Last Line no Longer Available Error on iPhone
How to Fix Last Line no Longer Available Error on iPhone

This error usually points to issues with the Dual SIM setup, often related to conflicts between the eSIM and physical SIM, especially after iOS updates. Another common cause is bugs in iOS versions, making the phone struggle to decide which line to use, particularly from recent calls.

Additionally, it can happen due to network or carrier settings not being updated correctly.

Basic Troubleshooting

Before diving into detailed solutions, let’s start with some basic troubleshooting:

  • Turn on airplane mode for 30 seconds, then turn it off.
  • Ensure the SIM you’re using has a strong signal to prevent the iPhone from automatically selecting another network.

If these steps don’t resolve the issue, consider the following detailed fixes:

1. Manually Change to the Other Phone Line

When the iPhone can’t use the main line due to a connection or setup problem, choosing the other line makes sure the call goes through. This forces the phone to switch to the available network, letting you make calls without depending on automatic line selection.

If you continue to face this error even after pressing the Call option, you’ll need to change to the remaining line on your phone manually. There are two ways to do this.

When you dial a number on your iPhone, you’ll see an option at the top of your screen showing the current line selected. Tap on this option, select the other line, and dial the number to switch to this line manually. 

Changing the line manually from the keypad screen
Changing the line manually from the keypad screen

If you dial the number through the Contacts app, tap the option next to “Default” under their name. This is the Preferred Line option and it allows you to choose a specific line to call the person with. 

Finding the Preferred Line option
Finding the Preferred Line option
Changing the line through the Contacts app
Changing the line through the Contacts app

If you continue to face this error after trying this solution or do not want to use the other line on your phone, continue with the solutions we’ve listed below.

2. Clear Recent Call Logs

Clearing the recent call logs resets the phone’s memory of which line it used for past calls. When the iPhone tries to auto-dial from the last-used line, old call data can cause issues, especially with Dual SIMs. By erasing the call history, you remove any outdated info that might be causing problems, letting the system work correctly with the available line.

  1. Open the Phone app on your iPhone.
  2. Tap the Recents option at the bottom.
    Recent calls tab in iPhoneSwitching to Recents Tab
  3. Tap the Edit option on the Recents screen at the top-right corner.
    Editing the Recent Calls Log
    Editing Recent Calls Log
  4. Tap the Clear option at the top-left corner.
    Pressing the Clear Button to Remove Call Logs in iPhone
    Clearing Recent Call Logs
  5. Tap Clear All Recents.
    Clearing all recent logs in iphone
    Clearing All Recent Call Logs
  6. Try making a phone call again to see if the problem still occurs.

3. Turn off Wi-Fi Calling

Wi-Fi Calling can interfere with how your iPhone handles network connections for calls, especially in a Dual SIM setup. When enabled, the device may switch between Wi-Fi and cellular networks during a call, leading to confusion about which line should be used. Turning off Wi-Fi Calling forces the phone to rely solely on cellular networks, which can prevent this issue by ensuring a more stable connection and clearer line assignment.

  1. Open the Settings app on your iPhone.
  2. Tap the Mobile Data option. Note: On older versions, this may be called Cellular.
    Settings Menu app of iPhone
    Navigating to Mobile Data
  3. In the Mobile Data settings, tap the Wi-Fi Calling option.
    Mobile Data Settings Screenshot in iPhone
    Mobile Data Settings
  4. Make sure it is turned off.

4. Disable Automatic Network Selection

When automatic selection is on, your device might try to switch between carriers or networks, causing the “Last Line No Longer Available” error. By manually choosing a network, you stop the device from defaulting to an unavailable or weaker line.

  1. Open the Settings app on your iPhone.
  2. Go to the Mobile Data section, which can also be called Cellular on some versions of iOS.
    Opening Mobile Data Settings in iPhone
    Navigating to Mobile Data
  3. Tap the Network Selection option.
    Mobile Data Settings
  4. Disable automatic network selection by tapping the slider next to Automatic.
    Disabling Network Selection
  5. Try making a call again to see if the problem still occurs.

5. Reset Network Settings

Resetting the network settings gives your iPhone’s connections a fresh start. It clears all saved data like Wi-Fi networks, Bluetooth pairings, and cellular settings, especially those affecting Dual SIMs, which might cause the “Last Line No Longer Available” issue. This helps the device reconnect to networks and carriers with clean settings, often fixing connection problems that have built up over time.

  1. Open the Settings app on your device.
  2. Navigate to General.
    Navigating to General
  3. Tap the Reset option at the bottom.
    Navigating to Reset
  4. On the Reset screen, tap Reset Network Settings.
    Resetting Network Settings
  5. After completing this, try making a call to check if the error message still appears.
ABOUT THE AUTHOR

Muhammad Zubyan


Muhammad Zubyan is a certified Google IT Support Professional with over 7 years of extensive experience. He has worked on more than 1500 computers, gaining valuable insights that enable him to detect and troubleshoot any complicated root cause of Windows-related issues and errors. In addition to managing Appuals as a Senior Editor, he is currently developing his own Game Optimization program that caters to both gamers and casual users alike.