Troubleshoot Issues Connecting to Bluetooth Devices and Wireless Displays

If you are having trouble connecting to wireless displays and other peripheral devices via Bluetooth, it means that your device is unable to establish a connection with the Bluetooth audio devices or wireless displays. This often happens due to a corrupted Bluetooth driver, stopped Bluetooth services, misconfigured settings, and hardware compatibility issues.

Before we jump down to the solutions, it is highly recommended that you restart your Bluetooth device. Sometimes, restarting the device can fix connectivity issues as it refreshes the system’s Bluetooth configuration, clears the temporary data, and re-establishes the Bluetooth connection.

1. Make PC Discoverable

First, you need to ensure that your device is discoverable to other devices that you want to connect with. It is possible that the discovery option is not enabled, preventing your device from connecting to a different Bluetooth audio device.

1. Open the Settings by pressing the Win + I keys simultaneously.
2. Navigate to Bluetooth & Devices settings from the left pane and select Devices.
   
3. Scroll down to the bottom and click More Devices and Printer settings.
   
4. Right-click the Bluetooth device and select Properties.
5. Under the options tab, make sure that Allow Bluetooth devices to find this PC is enabled.
   
6. Once done, you should be able to see this device when connecting from the main Bluetooth screen.

2. Run the Bluetooth Troubleshooter

Troubleshooters are designed to fix problems automatically. Running a troubleshooter can potentially fix common issues with the driver, settings, and services. Therefore, it is recommended that you run a Bluetooth troubleshooter to see if this fixes the problems or not.

1. Press the Win + I keys simultaneously to open Windows Settings.
2. Go to System > Troubleshoot > Other Troubleshooters.
   
3. Run the Bluetooth Troubleshooter and follow the on-screen instructions to complete the process.
   
4. Once done, check if the issue is resolved or not.

3. Update Bluetooth Drivers

Outdated and corrupted Bluetooth drivers often cause connectivity issues when it comes to connecting to Bluetooth audio devices and wireless displays. Therefore, if you don’t update your device drivers, you should at least try this as it can fix connectivity issues.

1. Press the Win key to open up the Start Menu.
2. Type Device Manager in the Start Menu.
   
3. Hit the Enter key to open up the Device Manager.
4. Expand the Bluetooth menu, right-click the Bluetooth driver, and select Update driver.
   
5. Now, follow the on-screen instructions to install and update the driver.

4. Remove and Re-add Device

You can also try removing and adding the Bluetooth device to resolve connectivity issues. This will reset the connection between the two devices and clear the corrupted data or settings related to the device.

1. Right-click the Start Menu and select Settings.
2. Go to Bluetooth & Devices > Devices.
   
3. Here, click the three dots for the device you want to remove and select Remove Device.
   
4. Once done, re-add the Bluetooth device and pair it.
5. Then, see if the problem is resolved or not.

5. Troubleshoot the Miracast Device

If you are trying to connect to a wireless display, you need to ensure that both devices support Miracast technology. Otherwise, you will face connectivity issues. Miracast technology allows users to wirelessly display content on a supported device. It acts as a wireless HDMI cable to display content without needing physical cables. Therefore, make sure your device supports the Miracast technology.

1. Press the Win + R keys simultaneously to open Run Program.
2. Type dxdiag in the input box, click OK to run the command and open the DirectX Diagnostic Tool.
   
3. In this window, click Save All Information. You will be asked to save a DxDiag file. Just save it in any location you want.
   
4. Once you’ve done this, open the file. Press the CTRL + F keys, type Miracast, and click the Search Down icon. Now, seeing it Available next to Miracast means your device supports this technology. In my case, it does not support Miracast.
   
5. Also, ensure that the display you want to use supports Miracast technology. You can do this by navigating to the manufacturer’s website. If it does not support, you can purchase a Miracast adapter which will plug into an HDMI port.
6. After that, you can try reconnecting both devices again. We recommend removing the device before attempting to reconnect by following method 4.