How to Fix Xbox One Error 0x97E107DF?

Xbox One is a Microsoft product that is an eighth-generation home video game console. It features both offline and online gaming modes. This product was marketed as an ‘all-in-one entertainment system’, hence the name ‘Xbox One’ by Microsoft.

Xbox One Console

Though Xbox One errors are many in count but usually, they are easy to deal with. However, to our attention, there is an error that is consistently bothering individual systems across the globe for not being able to use Xbox Live features. This Error Code 0x97E107DF is forbidding users to run digital games or applications. It gets notified to the user as follows:

Error Notification

What Causes Error Code 0x97E107DF?

Getting straight to the point, this point arises when the Xbox Live application fails to launch a game in which license validation plays an important role. It means that a temporary issue with license validation while Xbox Live is trying to launch the game for the user, maybe the most probable reason for this error.

Solution 1: Check the Xbox Live Service Status

Waiting for the Xbox Live Status to get normal will probably fix this error. You can check so by following:

  1.  Open your browser.
  2. Navigate to the official website for Xbox Live Service Status. If the servers are down, look for the official Twitter Support Account. The issue must be reported by the officials along with the estimated time in order to get the issue resolved.
    Xbox Live Status
  3. If the servers are normal, up, and running (as shown in the image above) then your problem should be resolved. If not, try out other solutions provided below.

Solution 2: Check the Network

Sometimes, the network might not be working well enough for Xbox Live functionality. In that case, the solution provided below will be helpful for you. Also, make sure to have the Wired Connection instead of Wireless.

First, we will run the Network Diagnostics:

  1. Press the Xbox button. This will open the guide menu.
  2. From the menu, choose Settings.
  3. Tap All Settings and open Network.
  4. Select Network Settings. Under troubleshooting, click on Test network connection.
    Xbox One Network Settings

Now, we will reset your MAC address:

  1. Again, press the Xbox button, opening the guide menu.
  2. From the menu, choose Settings.
  3. Tap All Settings and open Network.
  4. Select Network Settings and click on Advanced settings.
    Advanced Network Settings
  5. Click on Alternate MAC address and then click on Clear.
    Clearing Alternate MAC Address
  6. Restart your console by going back to the guide menu, Selecting Restart from the Restart console.

Once you are done with the instructions above, you will end up resetting your network settings completely which should resolve your problem. If not, do not worry and try other solutions.

Solution 3: Logging out and in again

Sometimes, there can be a miscellaneous error without having any root cause which can be fixed by simply logging out and logging in again. For doing so, follow:

  1. Press the Xbox button which will take you to the guiding menu.
  2. Select Home.
  3. Select your account by highlighting your gamer-pic.
    Navigation for Log-out
  4. Select Log out.
  5. Restart your console as you did before.
  6. Repeat the procedure and Log in again. This may fix this error.
    Sign-in Screen

Solution 4: Hard Resetting the Console

If none of the above has worked for you, then, there is no other option but to hard reset your console. It won’t cause any effect to your data storage but it will definitely clean out console cache completely, cleaning all trash or dump files which could be possibly causing this error. Follow the instructions below, to do so:

  1. Press and hold the Console Power button for 10 seconds or so.
  2. Wait until the Xbox One switches off. Take a min.
  3. Power on the Xbox One again. You will see a green start-up screen, making sure it has been reset perfectly. All data is preserved but the settings may reset.
Kevin Arrows
Kevin is a dynamic and self-motivated information technology professional, with a Thorough knowledge of all facets pertaining to network infrastructure design, implementation and administration. Superior record of delivering simultaneous large-scale mission critical projects on time and under budget.

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