How to Fix Windows Store Error Code 0x80072ee7 “the server has stumbled”

After Windows 10 upgrade some of the users are facing issues with Windows Store. Microsoft Windows Store does not connect and gives an error code 0x80072EE7 with error “the server has stumbled.” The search bar on the Windows store says no Internet available whereas other apps like web browsers connect to the internet without any problem.

It is observed that most of the time it is an issue related to Windows update or Microsoft update. Sometimes it could be an issue with the DNS or static DNS entries in the HOSTS file. For some users doing a repair install of Windows 10 or Windows Updates has fixed the issue, for some, it got fixed by registering Windows Store package and for some they got their issue fixed by simply deleting static IP entries for Windows updates and Microsoft updates from HOSTS file. Here in this article, we will see these methods in detail. I hope one of these methods works for you.

Repair Corrupt System Files

Download and run Restoro to scan for corrupt files from here, if files are found to be corrupt and missing repair them using Restoro in addition to performing the Methods below. This method is optional but recommended. Restoro will automatically repair the files for you.

Method 1: Run Tweaking’s “Windows Repair Tool”

Click Here to download the Windows Repair All In One Setup. Click on the downloaded file, and run the setup.

  1. On the User Account Control Prompt; choose YES
  2. uac-win-10
  3. Then click Next (4 times in a row) for the setup to begin. After it has installed click Next and Finish. Then choose Repair from the top menu.choose-repair
  4. Choose Open Repair -> then choose Unselect All. Then choose option 17 – Repair Windows Updates. Start the Repair by clicking Start Repairs. Wait for the Repair to finish. (This should fix the issue you’re having)
    Clicking on “Start Repairs”

Method 2: Repair Install Windows 10 with an In-Place Upgrade

Some users have reported that doing a repair install of Windows 10 with an In-place upgrade has solved their issue with the Windows store. With In-Place upgrade, you can do a repair install of Windows 10 from within Windows 10. You need a minimum of 8.87GB of free space and an installation media with the same or higher version. You need to be logged in to the computer as an administrator. Follow below steps to do the repair with In-Place Upgrade

  1. If you are using iso image as installation media, you will need to mount iso first, explore it and look for setup.exe.

If you have a CD, you can browse it and Run setup.exe to start Windows 10 Setup

  1. If UAC Prompt appears, click Yes
  2. Windows Setup will start preparing.
  3. On Next Screen, select “Download and install Updates” and click Next
  4. Windows 10 setup will start getting ready.
  5. Click Accept on License Terms
  6. Windows setup will then check and install available updates
  7. When done, click on install.
  8. select “Keep personal files and apps” and click Next
  9. setup will now start repair install of windows
  10. When done, click Next
  11. Use Express settings and complete the install and Sign into Windows 10.\
  12. Now check if this windows 10 repair has fixed problem with Windows Store

Method 3: Register WindowsStore package

One of the users has reported that registering the WindowsStore package has solved his issue with the Windows Store.

  1. Open Command Prompt as an Administrator
  2. Run below PowerShell command
PowerShell -ExecutionPolicy Unrestricted -Command "& {$manifest = (Get-AppxPackage Microsoft.WindowsStore).InstallLocation + '\AppxManifest.xml' ; Add-AppxPackage -DisableDevelopmentMode -Register $manifest}"
  1. Once done, close command prompt and Restart the system

Open the windows store and check if your problem has solved.

Method 4: Delete static IP entries from the hosts file

Programs like, DNS accelerators, Web accelerators, DNS caching utilities can add static IP entries to hosts file for windows update or Microsoft update and this case failure of the Windows Update. To fix this you can

Download the easy fix from here

You can do the steps manually as given below.

  1. Go to C:\Windows\system32\drivers\etc
  2. Open HOSTS file with Notepad
  3. If the HOSTS file contains static IP address that is associated with Windows Update or Microsoft update, comment those entries by adding # at the beginning of the line. You can also delete those and save the changes to the HOSTS file.

Method 5: Changing DNS Configurations

Most network adapters are set to obtain DNS configurations automatically by default. Sometimes, they might not be able to correctly obtain these configurations due to which this error might be triggered. Therefore, in this step, we will be manually changing the DNS configurations. In order to do that:

  1. Press the “Windows” + “R” keys simultaneously and press “Enter“.
    Opening Run Prompt
  2. Type in “ncpa.cpl” and press “Enter”.
    Typing in “ncpa.cpl” and pressing “Enter”
  3. Doubleclick on the connection which you are using.
  4. Click on “Properties” and then double click on the “Internet Protocol Version 4 (TCP/IPv4)” option.
    Double-clicking on the “IPv4” option
  5. Check the “Use the Following DNS Server Addresses” option.
  6. Type in “8.8.8.8” in the “Preferred DNS Server” option and “8.8.4.4” in the “Alternate DNS Server” option.
    Typing in the correct DNS server addresses manually.
  7. Click on “OK” and close the window.
  8. Check to see if the issue persists.
Kamil Anwar
Kamil is a certified MCITP, CCNA (W), CCNA (S) and a former British Computer Society Member with over 9 years of experience Configuring, Deploying and Managing Switches, Firewalls and Domain Controllers also an old-school still active on FreeNode.

Expert Tip

How to Fix Windows Store Error Code 0x80072ee7 “the server has stumbled”

If the issue is with your Computer or a Laptop you should try using Restoro which can scan the repositories and replace corrupt and missing files. This works in most cases, where the issue is originated due to a system corruption. You can download Restoro by clicking the Download button below.

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