If you are trying to install an application from the Windows Store and the installation fails, you are going to see some sort of error message, and the error message will include an error code that you can use to learn more about the problem and troubleshoot it. One of these error codes is error code 0x80070422. When error code 0x80070422 shows up as part of an error message, the message states either of the following:
“Something went wrong. The error code is 0x80070422, in case you need it.”
“Something happened and your purchase can’t be completed. Error code 0x80070422”
This issue is most common among Windows 8 and 8.1 users, however, it has also been known to affect those using Windows 10. The Windows Store serves as the only onboard application marketplace for computers running on Windows 8, 8.1, and 10. Being unable to download applications from the Windows Store presents a significant problem. We understand that this can seem daunting, but thankfully, we have a good idea about what causes this problem. In almost all cases, the issue arises from the Windows Update service not running or due to another service related to Windows Update being offline.
We know what causes this issue, which is why we also know how to fix it. The following are the two most effective solutions that you can use to try and resolve this problem:
Solution 1: Configure the Windows Update service to start automatically
If the issue you’re experiencing is caused by the Windows Update service not running, you can resolve it and restore your ability to download applications from the Windows Store by configuring the service to start automatically. Here’s how to do it:
- Press the Windows Logo key + R to open the Run dialogue box.
- Type services.msc into the Run dialog and press Enter to launch the Services Manager.
- Scroll down the list of services, locate the Windows Update service and double-click on it to open its Properties.
- Open the dropdown menu in front of Startup type: and click on Automatic to select it.
- Click on Apply.
- Click on OK.
- Close the Services Manager.
- Restart the computer.
When the computer boots up, launch the Windows Store and try installing an application that you couldn’t install before to see whether or not the problem has been fixed.
Solution 2: Use a .BAT file to fix the problem
This problem can also be resolved by creating and using a .BAT file. This file is designed to ensure that the Windows Update service, along with any other services required for successful application download and installation from the Windows Store, are not only running but also configured to start at boot. To use this solution, follow these steps:
- Press the Windows Logo key + R to open a Run.
- Type notepad into the Run dialog and press Enter to launch a fresh instance of Notepad.
- Type (or copy and paste) the following text into the fresh instance of Notepad:sc config wuauserv start= auto
sc config bits start= auto
sc config DcomLaunch start= auto
net stop wuauserv
net start wuauserv
net stop bits
net start bits
net start DcomLaunch
- Press Ctrl + S.
- Open the dropdown menu in front of Save as type: and click on All Files to select it.
- Type repair.bat into the File name: field.
- Navigate to where you want the .BAT file to be saved.
- Click on Save.
- Navigate to where you saved the .BAT file, locate it, right-click on it and click on Run as administrator. The .BAT file will open an elevated Command Prompt, execute each of the required commands and then close the elevated Command Prompt, so all you need to do is wait.
Once the elevated Command Prompt has closed, you may launch the Windows Store and try to install an application to see whether or not the problem persists. If it does, follow the steps here: 0x80070422.