Several Android users are reporting that they are getting the “Error Code 920” error every time they try to download an application from Google Play Store. Downloading and uploading applications is one of the most important features of smartphones. However, this error will stop users from downloading any new applications on their smartphones.
What is Causing the ‘Error Code 920’ issue?
We managed to discover some of the most common causes that will trigger this particular issue. We’ve done this by looking at various user reports and the repair strategies that they used to get the issue resolved. Here is a shortlist with common scenarios that have the chance of triggering this particular error message:
- Google Account is glitched – As it turns out, this issue can occur if you’re dealing with a corrupted Google account. Because of this, your account will be unable to sync with Google Play Store and showing the error for downloads and updates.
- Google Play Store cache data is corrupt – This particular error can pop up if your Google Play Store app is having some corrupted or broken data because of which, you will be unable to complete some tasks.
- Wifi connection is glitched – In some cases, WiFi connection can be responsible for this particular error. Several users finding themselves in a similar situation have reported that they managed to resolve the issue after toggling off Wifi and back on from phone options.
- Server-Side Error – Another potential case in which this error occurs is when you send a request on server and the server is unable to understand. This mostly happens when you download a bunch of apps from the Google Play Store at once.
This article will help you with different methods to resolve the “Error code: 920“. We will start from the common and simple method to the detailed one.
Method 1: Restarting Your Phone
Restarting your phone can fix most of the problems. It is one of the general solutions for all the problems on your device. Sometimes some previously used app files in memory can stop you from downloading or using Google Play Store. You can restart your phone by holding the Power button and choosing Reboot on your phone. This will refresh the RAM by removing the temporary and previously used data. Once you restarted the phone, go check Google Play Store for downloading and uploading applications.
Method 2: Waiting for the Server-Side Error to Resolve
This method is about waiting for the error to fix itself. Most often, if you download a bunch of applications from Google Play Store at once, it can be stuck or show an error similar to this one. All you need to do is to wait for about 10-15 minutes and try again.
Method 3: Restarting WiFi on Phone
Your WiFi connection can be the culprit due to which you are unable to download any application on the Google Play Store. The specific reason is unknown but it can be the network connection or the device files related to the internet. You can easily fix this by turning OFF Wifi and then turning it ON back.
- You can do this by pulling down the notification bar for quick access and tap on the WiFi icon as shown below:
- Once it is completely turned OFF, then tap on it again and turn it ON.
- You can also do this by going to Settings > Wireless and Networks > Wifi and turning it OFF and ON as shown below:
- Now go and try downloading the application again.
Method 4: Clearing Google Play Store Cache Data
Every application saves cache data to help your device load and complete tasks faster, rather than downloading it each time it is required. Google Play Store saves the cache data for the specific user’s downloaded applications. However, sometimes this data can become corrupt or broken due to which users will get an error while downloading new applications. You can simply clear the cache data for the Google Play Store by following the below steps:
- Go to your phone Settings and open Manage Apps/Apps
- Search for the application Google Play Store and open it.
Note: If your device has multiple tabs, select ‘All‘ in applications settings to find Google Play Store.
- Tap on Storage option to reach the option about clearing data.
- Now tap on Clear data and choose to clear both Cache and Data of Google Play Store.
- After you have cleared the data, reboot your phone and try to download the application again.
Method 5: Uninstalling Google Play Store Updates
This issue can also trigger because of the latest updates of Google Play Store. Sometimes the new updates mess up with outdated files and cause the issue for users in downloading applications. You can check and fix this issue by uninstalling the Google Play Store app updates from settings of your phone by following the below steps:
- Go to the Settings of your phone and select Manage Apps/Apps option
- Search for Google Play Store and open it
- You will find a button/option for Uninstall updates, tap on that and wait for uninstalling
- Now try using Google Play Store and downloading application.
Method 6: Remove and Add Back Your Google Account
Google account synchronizes the information and data of the user to the phone. Sometimes, the saved data related to that account can become corrupt, due to which downloading applications will become an issue. You can fix this by removing the Google account from your phone and then add it back after restarting. This will reset the saved data of the specific user on the phone. To apply this method follow the steps below:
- Open Settings on your phone and go to Accounts
- Select Google, then tap on the options/more icon and choose Remove account.
- Restart your phone and go through the same steps but this time Add account from options in Google.
- After that, go and try downloading applications through the Google Play Store.