Android

How to Fix error ‘com.google.process.gapps’ has stopped

Error com.google.process gapps appears as “the process com.google.process.gapps has stopped” or “google.process.gapps has stopped unexpectedly”. Gapps stands for Google Apps. This error comes  up when the app in question is unable to connect to servers, has timed our or is not in sync.

In this guide, i will list down two methods for you incase the first one doesn’t works try the second one and that should work.

com.google.process.gapps

Method 1: Reset Apps

1. Go to Settings

2. Tap Application Manager or Apps

3. Tap All (if available) or Slide to All

4. Tap the touch button to open menu/properties and choose “Reset Apps” or “Reset App Preferences“. This won’t delete the apps, it’s only going to reset them.

resetapps

Method 2: Disable and Re-enable Download Manager

1. Go to Settings

2. Tap Apps

3. Locate Download Manager and open App Details

4. Disable it, then re-enable it and Test.

If your has the option to refresh apps, then try this as well.

Method 3: Restart Google Framework Services

1. Go to Settings and Tap Apps

2. Tap All Apps or Swipe to All and then open Google Services Framework App

googleservicesframework

3. Open App Details and Tap Force Stop then Tap Clear Cache and test.

Method 4: Reset/Restore your Android Device to it’s factory settings

If none of the method above work; then do a factory reset on your device. Try a soft reset first; followed by hard reset if the soft reset doesn’t work. To reset; checkout the android factory reset guide

Method 5: Swiftkey

The issue has been reported with the Swiftkey users as well. If anyone  has been using Swiftkey try updating it to the latest version.

User Suggested Methods:

I have got an alternate method who have rooted their phone. Install ES explorer (or any file manager with root permissions). Go to device/system/priv-app/gmscore.apk. install the gmscore.apk. this solved my problem which even persisted after a hard reset also….. Let me know if this works for u

I talked to a Samsung technician. She told me to remove my battery from the back of my Samsung S5 for a minute or 2. Replace the battery and turn on the phone. The gapp message was gone. My phone is working ok now. Patricia

114 Comments

  1. I put in my password to unlock my phone and immediately the error message pops up (“Unfortunately, the process com.google.process.gapps has stopped.”), i tap ‘ok’ to close the error message but instantly the error message pops up again, and this happens over and over again regardless of the amount of times I tap ‘ok’ on the error message. Whether i open any app the error message pops up the same way. I’ve tried all the steps above in order with no results. Do you think that doing a factory reset will solve the problem?

  2. I tried all 3 methods….. reboot….still not working….. the pop up message is so annoying…. i tried to open google play store but it just doesn’t connect…. what can I do?

  3. Tried all three methods. After each method, I powered down and back on. No luck so far on my LG phone. In my update center, I have one notification. It seems to be stopped during update.

  4. I went to settings, then backup and restore. Factory data reset is disabled by server policy. I would like to take this device back to factory settings, but I don’t know how.

  5. When the phone is turned off, press and hold the Home Key + Volume Down Key +Power/Lock Key . When the screen shows the LG logo, release thePower/Lock Key .

    When the screen displays an Android robot animation, release the other keys.

    Leave your phone for at least a minute while it performs the hard reset, then your phone will reboot.

  6. The pop ups won’t stop. I can’t access anything because the error messages pop up ever 2 seconds and won’t go away!

  7. This problem started on my new Virgin Mobile HTC Desire 816 after I allowed a system upgrade. So far, none of the little fixes have worked.

  8. Please do a factory reset:

    Press and hold the VOLUME DOWN button, and then press and hold the POWER button.

    Wait for the screen with the three Android images to appear, and then release the POWER and VOLUME DOWN buttons.

    Press VOLUME DOWN to select FACTORY RESET, and then press the POWER button.

  9. I had to go to Settings, Backup & Reset, but that solved the problem and I’m so glad because I really do like this phone.
    Thanks.

  10. I have yet to try this. I have a samsung galaxy core and tried 3 methods to master reset my phone to fix this problem, but none worked. Tried the master reset option via settings (‘delete all’ button not working), the master reset code you input in the dialer, and finally, the power+volume up+home key combination.

  11. Yes I still am. After updating my phone from 4.3 to 4.4, the error popups started appearing. I read somewhere that you can reset your phone via desktop, but I don’t know how that works.

  12. I have a prontotec 9 inch tablet PC. I keep getting that message and I tried all of these and it won’t work. What else can I do?

  13. Man this error is not going away even after resetting my Sony Xperia Z. It comes after every 2 seconds. I can’t even use it’s screen. PLEASE HELP

  14. Press and hold the power button + volume up key for a couple of seconds.
    The device will vibrate once, you can release the power button, but maintain the volume key down for 10 more seconds.
    The phone will vibrate and then shutdown, indicating that the hard reset procedure is completed.
    Simply turn on your phone.

  15. i have the same problem. i try all the methods and still it didn’t work either. no shows of improvement. please help me regarding on this matter. thank you

  16. hola ..yo tambien tengo el mismo problema con mi celular Huawei Y 300 desde hace mucho intente todos los pasos, hubo momentos en que me dejaba de aparecer elmensaje pero luego volvia ya no se que hacer no se que problema mas sea si alguien sabe otra opcion por favor ayudenme se los agradeceria.

  17. Awesome !!! Method 1 worked on my Samsung phone !! Kudos !!! It was a Watsapp notification app that was causing the error !!

  18. Awesome !!! Method 1 worked on my Samsung phone !! Kudos !!! It was a Watsapp notification app that was causing the error !!

  19. I tried it now, I think it happened because I stopped app store and the app was still downloading so I disabled it. Hopefully this world.. thx

  20. I have got an alternate method who have rooted their phone. Install ES explorer (or any file manager with root permissions). Go to device/system/priv-app/gmscore.apk. install the gmscore.apk. this solved my problem which even persisted after a hard reset also….. Let me know if this works for u

  21. I talked to a Samsung technician. She told me to remove my battery from the back of my Samsung S5 for a minute or 2. Replace the battery and turn on the phone. The gapp message was gone. My phone is working ok now. Patricia

  22. I have cherry mobile pulse a local cellphone from Phil. I tried all the method but it really didn’t works. Pls help! :'(

  23. I have done all the steps and my LG phone will not stop producing this error message and it won’t let me update my google play services. I can’t factory restore it, when I do, it says that factory restore has been disabled by kill switch. I have talked to my service provider and they refuse to replace my phone or anything. They told me to contact google.

  24. Can you try to download an app called “App cache cleaner” and clear the cache of your applications Then take out yout battery for a minute or two and rebooting?

  25. #3 worked for me. I have a Samsung Galaxy Stellar that I was almost ready to trade in before I found this site. Thank you!

  26. I have windows 8 im not on a phone and i dont know how to fix it and i download it on inter net not on my store??
    And i dont know what to do?? how do i fix it?? And can you make a vedio because i cant find the stuff your talking about But its on a phone not laptop please if you get the chance do i said Thanks!!!

  27. Hi I have an android head unit in my car. It came up with this notification however has now gone to the little android man spinning. And I can’t do anything. I did do a small reset but still the same. Please help!

  28. I have a samsung tablet 4 and it keeps popping up on my tablet every 1 minute or so I tired everything on here but it still won’t work please help..:(

  29. It keeps popping up on my tablet every 1 minute or so. I tried everything and still won’t work please help me out 🙁

  30. Me, too — absolutely nothing in any forum has fixed the problem on my asus m3302c. Worse, even side-loading previous versions of play store and hangouts (which worked 3 months ago) doesn’t help. Some other app is at fault and I can’t track it down.

  31. hi guys i have a cherry mobile cosmos z its a smart phone from the philippines, i already hard reset my phone and right away before i choose a language an error message “the process com.google.process.gapps has stopped” comes in then my phone goes on rebooting/restarting its like a loop that never end. guys please i need help.

  32. no i didn’t but i remember something that i delete a file mediatek i guess? there are 3 files that i deleted and right after that, it always restarted then it comes up with that kind of error message.

  33. i am unable to do a google update because after i open up my phone just only 2 sec it will restart or reboot and regarding on a hard reset i already did it a couple of times already. please help i download the stock rom for this specific phone and the installation always aborted. i tried something else but it says invalid ota package scatter missing something like that. hoping you can help me on this. i need my phone so badly im using my wife’s phone to be able to chat with you. thanks in advance

  34. Please try updating the firmware. It is a guide on how to flash the original firmware for your phone. [sent via e-mail]

  35. Method 3 worked. But when I open any google app (youtube, playstore, …) the error comes back.

  36. To fix android.process.acore error, I have restored to factory settings… now I got com.google.process.gapps error at the launch screen.

    I am not able to open my phone now 🙁

  37. Whats the update on your phone. I have the same case like yours 🙁

  38. The method 4 actually worked for my itel android phone. I am happy. thanks to the information provider.

  39. hi, all the method includin the user suggested method doesn’t work for me.. I factory reset my phone but nothing happens.. even when I add google account to my device the gapps is keep on poping up.. i dont know what is the cause of this.. my device is lenovo a536 btw

  40. Thanks a million, Kevin! I’ve been pulling my white hair out for a couple of days regarding this problem. I’ve done a factory reset a few times in the hope that it would solve the Google messages, and all to no avail. I followed your advice in method 2 on my ageing Hudl2 and all was solved!
    Terry

  41. I have a question so I soft reset an hard reset my phone and it’s still showing the Google gapped has stopped and it’s won’t let me get pass the LG welcome screen after it was reseted what do I do? Or what can I do?

  42. What if this error keeps coming up, for every process I have, repeatedly.
    I cannot stop these error messages from coming up, so I can’t even go to settings etc…

    Please help 🙁

    Thank you in advance guys!

  43. i have a HTC M9, it has done this to me second time, but first time its sorted it self out but this time its been like this for few days. Anyway when i close the “stopped” program it appears again in next second, its impossible to go to settings or do anything, is there a solution ???

  44. I was ready to just scream in frustration cause I had the same problem. But I literally restarted my phone and so far it works normal again… smh.

    but try that

  45. unfortunaltely no.. I was told by customer service and the stores that there is nothing that can be done. if you have any suggestions I am open
    thank you

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How to Fix error ‘com.google.process.gapps’ has stopped

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