How to Fix error ‘com.google.process.gapps’ has stopped

Error com.google.process gapps appears as “the process com.google.process.gapps has stopped” or “google.process.gapps has stopped unexpectedly”. Gapps stands for Google Apps. This error comes  up when the app in question is unable to connect to servers, has timed our or is not in sync.

In this guide, i will list down two methods for you incase the first one doesn’t works try the second one and that should work.

com.google.process.gapps

Method 1: Reset Apps

1. Go to Settings

2. Tap Application Manager or Apps

3. Tap All (if available) or Slide to All

4. Tap the touch button to open menu/properties and choose “Reset Apps” or “Reset App Preferences“. This won’t delete the apps, it’s only going to reset them.

resetapps

Method 2: Disable and Re-enable Download Manager

1. Go to Settings

2. Tap Apps

3. Locate Download Manager and open App Details

4. Disable it, then re-enable it and Test.

PRO TIP: If the issue is with your computer or a laptop/notebook you should try using the Reimage Plus Software which can scan the repositories and replace corrupt and missing files. This works in most cases, where the issue is originated due to a system corruption. You can download Reimage Plus by Clicking Here

If your has the option to refresh apps, then try this as well.

Method 3: Restart Google Framework Services

1. Go to Settings and Tap Apps

2. Tap All Apps or Swipe to All and then open Google Services Framework App

googleservicesframework

3. Open App Details and Tap Force Stop then Tap Clear Cache and test.

Method 4: Reset/Restore your Android Device to it’s factory settings

If none of the method above work; then do a factory reset on your device. Try a soft reset first; followed by hard reset if the soft reset doesn’t work. To reset; checkout the android factory reset guide

Method 5: Swiftkey

The issue has been reported with the Swiftkey users as well. If anyone  has been using Swiftkey try updating it to the latest version.

  • User Suggested Method 1
  • User Suggested Method 2 
I have got an alternate method who have rooted their phone. Install ES explorer (or any file manager with root permissions). Go to device/system/priv-app/gmscore.apk. install the gmscore.apk. this solved my problem which even persisted after a hard reset also….. Let me know if this works for u
I talked to a Samsung technician. She told me to remove my battery from the back of my Samsung S5 for a minute or 2. Replace the battery and turn on the phone. The gapp message was gone. My phone is working ok now. Patricia
PRO TIP: If the issue is with your computer or a laptop/notebook you should try using the Reimage Plus Software which can scan the repositories and replace corrupt and missing files. This works in most cases, where the issue is originated due to a system corruption. You can download Reimage Plus by Clicking Here

About Kevin Arrows

Hi! I'm Kevin. Thank you for reading the article above. I am a certified MCTS (Microsoft Certified Technology Specialist) with over 10 years of experience. I love to address tech issues, and write tech how-to's in a way that it can be followed by everyone.
  • Herald

    Thank you. Method 2 works like a charm.

  • charmm

    This worked.

  • Priyabrat Debasis

    thanc bro,,it workd lyk a spell…..

  • dsud

    thank you it worked.

  • Nonameguy

    Method 2 works

  • Method two caused every app on my phone to stop working instead.

    • Are you sure you followed methods 2 as listed? This has been tested by me and it does work.

  • Michael

    I put in my password to unlock my phone and immediately the error message pops up (“Unfortunately, the process com.google.process.gapps has stopped.”), i tap ‘ok’ to close the error message but instantly the error message pops up again, and this happens over and over again regardless of the amount of times I tap ‘ok’ on the error message. Whether i open any app the error message pops up the same way. I’ve tried all the steps above in order with no results. Do you think that doing a factory reset will solve the problem?

    • Yes, as it will restore from the recovery partition.

      • Michael

        Thanks! The error message is now gone and i have so much more storage space too XD.

  • Try hard reset. That should fix it.

  • Try a hard reboot.

  • Peko

    I tried all 3 methods….. reboot….still not working….. the pop up message is so annoying…. i tried to open google play store but it just doesn’t connect…. what can I do?

    • Then the best way would be to do a factory restore.

  • Jessica Butler

    Tried all three methods. After each method, I powered down and back on. No luck so far on my LG phone. In my update center, I have one notification. It seems to be stopped during update.

  • Jessica Butler

    I went to settings, then backup and restore. Factory data reset is disabled by server policy. I would like to take this device back to factory settings, but I don’t know how.

    • When the phone is turned off, press and hold the Home Key + Volume Down Key +Power/Lock Key . When the screen shows the LG logo, release thePower/Lock Key .

      When the screen displays an Android robot animation, release the other keys.

      Leave your phone for at least a minute while it performs the hard reset, then your phone will reboot.

  • Linda Mares

    I tried the suggestions on an android tablet …doesn’t work. Anything special for tablets?

  • Reb

    The pop ups won’t stop. I can’t access anything because the error messages pop up ever 2 seconds and won’t go away!

    • Please do a hard reset and restore the phone to factory settings.

  • Mharvic

    Hey I have the same issue.. try clearing delvik-cache and reboot.. it works..

  • Jacob Drivas

    Can I back my tablet up and then do a hard reset?

  • Jack76

    This problem started on my new Virgin Mobile HTC Desire 816 after I allowed a system upgrade. So far, none of the little fixes have worked.

    • Please do a factory reset:

      Press and hold the VOLUME DOWN button, and then press and hold the POWER button.

      Wait for the screen with the three Android images to appear, and then release the POWER and VOLUME DOWN buttons.

      Press VOLUME DOWN to select FACTORY RESET, and then press the POWER button.

      • Jack76

        I had to go to Settings, Backup & Reset, but that solved the problem and I’m so glad because I really do like this phone.
        Thanks.

  • Japster21

    I have yet to try this. I have a samsung galaxy core and tried 3 methods to master reset my phone to fix this problem, but none worked. Tried the master reset option via settings (‘delete all’ button not working), the master reset code you input in the dialer, and finally, the power+volume up+home key combination.

  • emily bickford

    I have a prontotec 9 inch tablet PC. I keep getting that message and I tried all of these and it won’t work. What else can I do?

    • Please do a factory reset by going to Settings -> Privacy -> Factory Reset

      • emily bickford

        It still won’t work.

        • Is it still showing the com.google.process.gapps after the reset?

          • emily bickford

            Yes.

  • SiB

    Man this error is not going away even after resetting my Sony Xperia Z. It comes after every 2 seconds. I can’t even use it’s screen. PLEASE HELP

    • Press and hold the power button + volume up key for a couple of seconds.
      The device will vibrate once, you can release the power button, but maintain the volume key down for 10 more seconds.
      The phone will vibrate and then shutdown, indicating that the hard reset procedure is completed.
      Simply turn on your phone.

  • Alvin

    Not working…

  • gita devic

    Not working

  • Alvin Payuyo

    It’s not working 🙁

  • TheMajesticGrifo

    I did every single step on my tablet but it’s still not working

  • 1. Did you do the hard reset? http://www.hardreset.info/devices/asus/asus-me302c-memo-pad-fhd-10/

    2. Go to app manager and clear all data of play store and android app

    • Vincent

      Just did it. Still the same.

      • Carl Witthoft

        Me, too — absolutely nothing in any forum has fixed the problem on my asus m3302c. Worse, even side-loading previous versions of play store and hangouts (which worked 3 months ago) doesn’t help. Some other app is at fault and I can’t track it down.

        • Omar Wagih

          Did you try flashing an older firmware for your phone?

  • Brahmbhatt Jagrut

    i have the same problem i have reset the phone the app pref now what should i do

    • Patricia

      I talked to a Samsung technician. She told me to remove my battery from the back of my Samsung S5 for a minute or 2. Replace the battery and turn on the phone. The gapp message was gone. My phone is working ok now. Patricia

      • Thank you for letting us know. Your comment will help others.

  • Ryan Mark Pesidas

    i have the same problem. i try all the methods and still it didn’t work either. no shows of improvement. please help me regarding on this matter. thank you

  • Alberth Camus

    hola ..yo tambien tengo el mismo problema con mi celular Huawei Y 300 desde hace mucho intente todos los pasos, hubo momentos en que me dejaba de aparecer elmensaje pero luego volvia ya no se que hacer no se que problema mas sea si alguien sabe otra opcion por favor ayudenme se los agradeceria.

  • gaurav moorjani

    Awesome !!! Method 1 worked on my Samsung phone !! Kudos !!! It was a Watsapp notification app that was causing the error !!

    • Iqbal Galang

      how u know it was a watsapp dat error?

      • the user has commented from experience.

  • gaurav moorjani

    Awesome !!! Method 1 worked on my Samsung phone !! Kudos !!! It was a Watsapp notification app that was causing the error !!

  • Bret

    Just fixed our Galaxy S tablet, thank you!

  • Joe Thrash

    I tried it now, I think it happened because I stopped app store and the app was still downloading so I disabled it. Hopefully this world.. thx

  • Amit Sɪɲʛh

    I have got an alternate method who have rooted their phone. Install ES explorer (or any file manager with root permissions). Go to device/system/priv-app/gmscore.apk. install the gmscore.apk. this solved my problem which even persisted after a hard reset also….. Let me know if this works for u

    • Thank you for the steps. I have featured this method so it can help other.

    • Name

      not found gmscore.apk

    • guestrock

      gmscore.apk not found

  • shaik waseem pasha

    thank you my friend the first method works perfectly. thank you once again brother.

  • Rocelaodine Guerrero

    I have cherry mobile pulse a local cellphone from Phil. I tried all the method but it really didn’t works. Pls help! :'(

    • Have you tried restoring to factory settings?

  • Lisa Clymer

    I have done all the steps and my LG phone will not stop producing this error message and it won’t let me update my google play services. I can’t factory restore it, when I do, it says that factory restore has been disabled by kill switch. I have talked to my service provider and they refuse to replace my phone or anything. They told me to contact google.

    • Omar Wagih

      What kind of an LG phone DO you have?

  • Omar Wagih

    Can you try to download an app called “App cache cleaner” and clear the cache of your applications Then take out yout battery for a minute or two and rebooting?

  • Sue Loparo

    #3 worked for me. I have a Samsung Galaxy Stellar that I was almost ready to trade in before I found this site. Thank you!

  • Jordan clark

    I have windows 8 im not on a phone and i dont know how to fix it and i download it on inter net not on my store??
    And i dont know what to do?? how do i fix it?? And can you make a vedio because i cant find the stuff your talking about But its on a phone not laptop please if you get the chance do i said Thanks!!!

    • Omar Wagih

      Hello sir, this is an android guide not a Windows phone one.

  • Adele

    Hi I have an android head unit in my car. It came up with this notification however has now gone to the little android man spinning. And I can’t do anything. I did do a small reset but still the same. Please help!

  • Noah Rodberg

    I have a samsung tablet 4 and it keeps popping up on my tablet every 1 minute or so I tired everything on here but it still won’t work please help..:(

    • Omar Wagih

      Hello, can you try to back up your data on your laptop and then factory reset your tablet?

  • Noah Rodberg

    It keeps popping up on my tablet every 1 minute or so. I tried everything and still won’t work please help me out 🙁

  • zethuskid

    hi guys i have a cherry mobile cosmos z its a smart phone from the philippines, i already hard reset my phone and right away before i choose a language an error message “the process com.google.process.gapps has stopped” comes in then my phone goes on rebooting/restarting its like a loop that never end. guys please i need help.

    • Omar Wagih

      Did you try flashing a new firmware?

      • zethuskid

        No i didn’t., i believe i deleted an important file or something.

        • Omar Wagih

          Please try updating the firmware. It is a guide on how to flash the original firmware for your phone. [sent via e-mail]

          • QueenZarah Dimacuha Gonzalvo

            Whats the update on your phone. I have the same case like yours 🙁

      • zethuskid

        no i didn’t but i remember something that i delete a file mediatek i guess? there are 3 files that i deleted and right after that, it always restarted then it comes up with that kind of error message.

        • Can you try doing a Google Update of your software, if that doesn’t work, then do a hard reset.

          • zethuskid

            i am unable to do a google update because after i open up my phone just only 2 sec it will restart or reboot and regarding on a hard reset i already did it a couple of times already. please help i download the stock rom for this specific phone and the installation always aborted. i tried something else but it says invalid ota package scatter missing something like that. hoping you can help me on this. i need my phone so badly im using my wife’s phone to be able to chat with you. thanks in advance

  • 7amany

    My google services are force stopped and update deleted. What do i do?

  • Jürgen Karer

    Method 3 worked. But when I open any google app (youtube, playstore, …) the error comes back.

  • Annamaraju Venkata Naveen

    To fix android.process.acore error, I have restored to factory settings… now I got com.google.process.gapps error at the launch screen.

    I am not able to open my phone now 🙁

    • Try uninstall the latest updates.

  • Alek

    thanks, sorted out my hudl

  • Michael

    The method 4 actually worked for my itel android phone. I am happy. thanks to the information provider.

  • Daryll santos

    hi, all the method includin the user suggested method doesn’t work for me.. I factory reset my phone but nothing happens.. even when I add google account to my device the gapps is keep on poping up.. i dont know what is the cause of this.. my device is lenovo a536 btw

    • Did you recently do an update or install an app or something?

    • mirsyis

      I have the same issue due to fiddling with lucky patcher

  • Terry

    Thanks a million, Kevin! I’ve been pulling my white hair out for a couple of days regarding this problem. I’ve done a factory reset a few times in the hope that it would solve the Google messages, and all to no avail. I followed your advice in method 2 on my ageing Hudl2 and all was solved!
    Terry

  • dplc81

    Thank you! Method 3 worked for Nox Android Emulator!

    • kerdarqw

      I have problem on my NOX. Method 3 not work. Can you help me ?

  • Amit Sahu

    None is helping, did factory reset too…same error popping up with very high frequency
    What to do??

    • Yami

      They won’t help, they don’t care about our problems

  • Deshon

    I have a question so I soft reset an hard reset my phone and it’s still showing the Google gapped has stopped and it’s won’t let me get pass the LG welcome screen after it was reseted what do I do? Or what can I do?

  • Chen Friedman

    What if this error keeps coming up, for every process I have, repeatedly.
    I cannot stop these error messages from coming up, so I can’t even go to settings etc…

    Please help 🙁

    Thank you in advance guys!

    • Gareth Hardman

      I have the same issue – no way of getting to settings – did you get to fix this can I ask??

    • Abraham Basson

      Have you resolved your Issue? I have tried all these methods. Still can’t get it fixed.

    • Loki

      I was ready to just scream in frustration cause I had the same problem. But I literally restarted my phone and so far it works normal again… smh.

      but try that

  • Daŕîus Matîjőšïűs

    i have a HTC M9, it has done this to me second time, but first time its sorted it self out but this time its been like this for few days. Anyway when i close the “stopped” program it appears again in next second, its impossible to go to settings or do anything, is there a solution ???

  • fronghy

    Did you find a way to fix it? I have a sunrise too and am having this issue.

  • Thank you for the suggestion.