How to Fix DNS_PROBE_FINISHED_NXDOMAIN on Google Chrome

DNS_PROBE_FINISHED_NXDOMAIN prevents you from accessing websites, causes issues with connecting to outside services. As the name suggests, this is a DNS related error. The function of DNS is to resolve/translate names so when your system cannot resolve or translate the address, you will get this error:

By default, your computer is set to use the DNS configured in your router or modem which is Internet Providers DNS unless it has been changed. I always recommend using public dns servers, which you should see in this guide as they are most active and have a 99% uptime.

DNS_PROBE_FINISHED_NXDOMAIN
DNS_PROBE_FINISHED_NXDOMAIN

The issue may also arise due to incorrect entries in the hosts file, which can prevent and limit access to certain or all websites.

Fixing DNS_PROBE_FINISHED_NXDOMAIN

UPDATE 14/04/2021: Try our free DNS Geek tool which should resolve most DNS issues for you. Since the script does not have a certificate, you may be prompted with unverified publisher issues. If you are told that the script is not digitally signed, then you can run the command below and then run the script.

Set-ExecutionPolicy Unrestricted -Scope Process

After executing the script, you can change it back to Restricted by typing the following command

Set-ExecutionPolicy Restricted

DNS Geek Tool should be downloaded onto a different computer if yours doesn’t have access to the internet, and then copied over onto a USB Drive. Once it is downloaded and copied to the USB, take the USB out of the system and connect it with the computer having DNS issues. Copy the file from the USB and place it on your Desktop. After the file has been moved, click Start -> Type cmd and choose Run As Administrator.

Once the Black Command Prompt window opens up, drag the DNS Geek Tool file to the Command Prompt and Hit Enter or type the path to where the file is saved, and then run it.

The tool will then run by itself and will prompt you for “Yes and No” prompts as it troubleshoots the issue.

You can also proceed with the steps below because this tool does the same as the guidelines below.

In this guide, we will be discussing how to change the DNS from local or default (automatic) to Google’s DNS. The reason is, that Google DNS has high uptime, almost 99.99%, and more reliable than the ISP’s or Internet provider’s DNS so switching it to public DNS should resolve issues where the previous DNS is down, overloaded or slow to respond.

Changing your DNS Server

Now that we know how reliable Google’s DNS is, we can try to resolve your issue by using a Public DNS such as Google’s DNS or Cloudfare’s DNS, Follow these steps:

  1. Press and hold the Windows Key and Press I. This shortcut should open Windows Settings app.
  2. Once Windows Settings are opened Navigate to “Network & Internet”
  3. Press the option named “Change Adaptor Settings”
  4. Now right-click on your Network Adaptor and press go to “Properties”
  5. Double-click on “Internet Protocol Version 4 (TCP/IPv4)”
  6. Select option “Use the following DNS server addresses”
  7. Now Simply put “8.8.8.8” in the preferred DNS server and “8.8.4.4” in the alternate DNS server.
    Changing the DNS Server 
  8. Hold the Windows Key and Press X. Choose Command Prompt (Admin) or PowerShell (Admin)

Type the following command to refresh DNS Servers:-

ipconfig /flushdns

Check if the issue persists.

Resetting your Network Configurations

In this method, we will reset your Network Configuration using Commands through Command prompt. These commands will reset and corrupt/incorrect Network Settings or DNS Cache that’s conflicting with your Google Chrome. This method will narrow down the problem or potentially fix it. To reset your Network Settings properly, Follow these steps below:

  1. Hold the Windows Key and Press X. Choose Command Prompt (Admin) or PowerShell (Admin).
  2. Type the following commands one by one to reset your Network Settings.
    netsh winsock reset
    netsh int ip reset
    ipconfig /release
    ipconfig /renew
    netsh interface ipv4 reset
    netsh interface ipv6 reset
    reset ipconfig /flushdns
  3. Restart your computer.

Check to see if the issue persists.

Clearing Chrome’s Host Cache

Your Google Chrome client holds a record of DNS entries to save looking them up every time which reduces the loading time of the website. However, sometimes this feature can actually do more harm than good as it contains corrupted and bad DNS Cache data as well. You can easily clear your Google Chrome’s cache, follow the steps below:

  1. Open your Google Chrome.
  2. In the URL Section put this URL and press Enter.
    chrome://net-internals/#dns
  3. This should open Google Chrome‘s Host resolver cache page. Now Simply click “Clear Host Cache”
    Clearing Host cache
  4. Restart your Google Chrome and check to see if you can access the website again.

Resetting your Network adaptor and driver

If the method for resetting your Network Doesn’t work for you. You can try this method as it’s built-in Windows and it’s a little more aggressive in resetting as it also resets your Network Adaptor’s driver. Follow the steps below:-

  1. On the right corner of the taskbar, click on the Wi-Fi network icon.
  2. Click “Network & Internet Settings”. Head over to the “Status” tab.
    Opening Network & Internet Settings
  3. Click “Network reset” and then press “Restart now”.
    Resetting Network
  4. After restarting check to see if the issue is resolved.

Setting DNS Client Service to “Automatic”

DNS Client service is responsible for keeping DNS cache, it caches DNS and registers them. This service can be stopped by a bad tweaking program or a 3rd-party program. If this service is disabled, your Google Chrome will give you errors such as:-

DNS_PROBE_FINISHED_NXDOMAIN

DNS_PROBE_FINISHED_NO_INTERNET

You can easily fix this issue by configuring your DNS Client Service. We have saved you a lot of hassle by creating some commands for you to execute and easily set the parameters for this service. To set the service as automatic follow these steps:-

  1. Hold the Windows Key and Press X. Choose Command Prompt (Admin) or PowerShell (Admin).
  2. Type the following commands one by one to revert the parameters of this service.
    sc config Dnscache start= auto
    sc start Dnscache
  3. Restart your computer and check to see if the issue still persists.

Removing Proxy Settings

Your Windows LAN Proxy settings can also be the culprit. You can follow these steps to remove any possible proxy settings applied on your adaptor/driver:

  1. Press and hold the Windows key and press the R key. This should open the Run program.
  2. Type “inetcpl.cpl” and press the enter key to open the Internet Properties.
  3. Once the Internet Properties window pops up head over to the “Connections” tab and press “LAN Settings”.
  4. Now make sure to un-check all the options and press OK.
    Unchecking Proxy Settings
  5. Restart your computer and check if the issue persists.

Conclusion

Sometimes your firewall can actually block Google Chrome from accessing the servers. This can be a false positive as Google Chrome is a trusted browser. In that case, you can follow this tutorial (here) on how to whitelist Google Chrome from your Firewall.

Frequently Asked Questions

Why am i getting the DNS_PROBE_FINISHED_NXDOMAIN ?

Your browser is unable to resolve the website / domain that you are trying to access. This can either be an issue with a misconfigured DNS at the server-level or your DNS Resolvers are down.

Kevin Arrows
Kevin is a dynamic and self-motivated information technology professional, with a Thorough knowledge of all facets pertaining to network infrastructure design, implementation and administration. Superior record of delivering simultaneous large-scale mission critical projects on time and under budget.

Expert Tip

How to Fix DNS_PROBE_FINISHED_NXDOMAIN on Google Chrome

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