How to Fix DNS_PROBE_FINISHED_NXDOMAIN on Google Chrome

DNS_PROBE_FINISHED_NXDOMAIN prevents you from accessing websites, causes issues with connecting to outside services. As the name suggests, this is a DNS related error. The function of DNS is to resolve/translate names so when your system cannot resolve or translate the address, you will get this error:

By default, your computer is set to use the DNS configured in your router or modem which is Internet Providers DNS unless it has been changed. I always recommend using public dns servers, which you should  see  in this guide as they are most active and have a 99% uptime.

The issue may also arise due to incorrect entries in the hosts file, which can prevent and limit access to certain or all websites.

UPDATE 04/09/2016: Try our free DNS Geek tool which should resolve most DNS issues for you. Since the script does not have a certificate, you may be prompted with unverified publisher issues. If you are told that the script is not digitally signed, then you can run the command below and then run the script.

Set-ExecutionPolicy Unrestricted

After executing the script, you can change it back to Restricted by typing the following command

Set-ExecutionPolicy Restricted

DNS Geek Tool should be downloaded onto a different computer, if yours doesn’t have access to the internet and then copied over onto a USB Drive. Once it is downloaded, and copied to the USB, take the USB out of the system and connect it with the computer having DNS issues. Copy the file from the USB and place it on your Desktop. After the file has been moved, click Start -> Type cmd and choose Run As Administrator.

Once the Black Command Prompt window opens up, drag the DNS Geek Tool file to the Command Prompt and Hit Enter or type the path to where the file is saved, and then run it.

The tool will then run by itself, and will prompt you for a “Yes and No” prompts as it troubleshoots the issue.

You can also proceed with the steps below because this tool does the same as the guidelines below.

In this guide, we will be discussing on how to change the DNS from local or default (automatic) to Google’s DNS. Reason is, that Google DNS has a high uptime, almost 99.99% and more reliable then the ISP’s or Internet Provider’s DNS so switching it to public dns should resolve issues where the previous DNS is down, overloaded or slow to respond.

To do this, follow the steps below.

Click Start and Type cmd, right click cmd and choose Run As Adminsistrator

When the Black Command Prompt opens, type the following in it and Hit Enter.

ipconfig /flushdns

PRO TIP: If the issue is with your computer or a laptop/notebook you should try using the Reimage Plus Software which can scan the repositories and replace corrupt and missing files. This works in most cases, where the issue is originated due to a system corruption. You can download Reimage Plus by Clicking Here

dns_probe_finished_nxdomain-1

Once this is done, Hold  Windows key and press R again.

This time, type ncpa.cpl and Click OK. You will be taken to the network connections. From here, the DNS will be updated but you have to identify your network adapter, the one that is set as active.

Identify your network adapter, which is connected and right click it, then choose Properties.

dns_probe_finished_nxdomain-2

Then, from the properties pane, click “Internet Protocol Version 4 (TCP/IPv4)” once so that it becomes highlighted in grey and select Properties again.

dns_probe_finished_nxdomain-3

Put check on use the following dns server addresses and enter the following for Preferred DNS Server and Alternate DNS Server

Preferred DNS SERVER: 8.8.8.8
Alternate DNS SERVER 8.8.4.4

dns_probe_finished_nxdomain-4

Click OK and close the rest of the windows.

PRO TIP: If the issue is with your computer or a laptop/notebook you should try using the Reimage Plus Software which can scan the repositories and replace corrupt and missing files. This works in most cases, where the issue is originated due to a system corruption. You can download Reimage Plus by Clicking Here

About Kevin Arrows

Hi! I'm Kevin. Thank you for reading the article above. I am a certified MCTS (Microsoft Certified Technology Specialist) with over 10 years of experience. I love to address tech issues, and write tech how-to's in a way that it can be followed by everyone.
  • Stoo

    Thanks

  • Ramo

    I resetted the MTU and it fixed the issue but what exactly caused this?

    • One of your programs or changes to registry by a third party program usually causes this. However, MTU is usually related to connect_reset error.

  • Rayner

    Thank you.

  • STEVE

    This fixed an issue i was having where my laptop wireless wouldnt work but an ethernet connection to it would. My phone would connect to the wireless fine but the laptopwould not. I think it may of made my connection a bit quicker to 🙂 now the wireless on my laptop is working again

  • Prati

    This fixed the issue. The internet now seems faster as well.

  • Sam

    If the routers DNS really broke, why could I access some site but not others and why where other computers connected to the same router not affected?

    • Because; the cache may have the dns pointing to the old server for some of your sites. Try ipconfig /flushdns as stated above.

  • David

    This has been the best experience so far following a easy, precise and specific to the point guide. I am a new computer user and i am very well aware of the challenges BUT this the steps made it very simple for a noob to fix this issue. I have a subscription plan with GeekSquad and before attempting this myself i spoke to GeekSquad to see if they can fix it, regretfully theirs; they failed. Thank you.

  • Jellina

    I changed the dns but i had a strange number in my primary and alternate dns settings, i don’t know how it came there?

    • This should be your old DNS server address. They can only be configured manually; they do not get their by itself. So this is most likely by the person who may have configured the router. Thanks

  • Jamal

    Thank Kevin. I had my local tech here who resetted everything and did’nt even look at the DNS. May be he’s never experienced it but i myself following this guide have had this issue resolved. I have donated to your site. Keep up the good work. Thanks

  • lina

    Hi Kevin

    I have changed the DNS and also did ipconfig /flushdns but i am still getting dns_probe_finished_nx_domain error, what could be the problem?

    Lina

    • Please go to command prompt, and type ping -t 4.2.2.2 and tell me the results? You can also e-mail me for direct assistance. Thanks

      • Leire

        i have the same problem, typed ping -t 4.2.2.2 and nothing…. this problem is only with one page.

        • which page is it?

          • Leire

            is one that i’m creating with wordpress.org

          • Can you type me the full domain so i can test it here. OR you can email it to me on kevinarrows@appuals.com

          • Leire
          • This isn’t the issue with your computer or your DNS. This appears to be an issue with the DNS of the domain name. You need to make sure that the domain is correctly forwarded via the registrar to the hosting provider.

          • Domain is now accessible.

          • Leire

            OH! thank u anyway for ur help!!!

  • Sat

    Thank you

  • Stoner

    I really wanted to write to thank you a million times.

  • Stuggart

    Thank you for the instructions. I have managed to fix my issue.

  • Jumper1

    This works – i had been scratching my a__ all last week.

  • Your issue is with the hosting provider. ERROR: One or more of your nameservers did not respond: The ones that did not respond are: 69.20.95.4 65.61.188.4

    Either the site is not properly configured on the server; or your server is having issues. You need to get in touch with your hosting provider to fix this. (rack space)

  • See if the network connections are enabled, by clicking Start and typing ncpa.cpl (then click OK)

  • Please tell me what the site address is so i can check it from here.

  • Nasir

    Hi, i already did all of your steps but still i cant use chrome and IE. I can remotely use my computer by team viewer and logmein. It shows all connection is ok, even ping it and receiving data. If you can help me solve this, it will be great for me.

    • Have you tried disabling your firewall/antivirus?

      • Nasir

        Yes i tried with that too. But still no internet. Disabled the firewall then try but no internet, then restart again but still no internet in chrome or IE

        • Nasir

          I can browse my internet with ie with a link of microsoft from fix it portable, but cant browse directly. And internet it very slow. Any help ???

    • Disable anti virus / firewall and then test if DNS is set to 4.2.2.2

      • Nasir

        I have tried with that too, but still dosent work. I can use ie from a link, from portable fix it. But some malware window pop up.

        • check your hosts file?

          • Nasir

            I have less knowledge about computer. What is host files ??

          • Nasir

            I am not that good in pc, what is hosts file ??? And how to check hosts file ???

          • Nasir

            I am not that good with computer. What is a hosts file ?? And how to check the hosts file ??
            ( i dont know why, i posted this same message 2 days ago but didnt show up here!!)

          • Here’s how “http://appuals.com/edit-hosts-file-windows-7-8/”

    • Ravi

      does it show proxy server error..???

  • Jayfer

    Hello, I always get an error like that in my website only. I did what you instructed but still the error occurs.

    This webpage is not available
    DNS_PROBE_FINISHED_NXDOMAIN

    This is my website link http://jayferbalecha.com/

    Thank you in advance.

    • You need to update your name server to the ones provided by your hosting provider. I can fix it for you remotely – please email me on kevinarrows@appuals.com

      • sofia101711

        Hi, I already done all of it but still not working. What should I do?

  • Tanishq Mittal

    thanks, it works perfectly fine now..!!

  • Summaya

    Thanks a lot 🙂 solved the issue..

  • Jai

    Thanks a ton, very useful. Solved my issue struggling from hours.

  • Azii Khan

    thnkuuu so much its work

  • donna

    Thank you so much!

  • NoirMieux

    I don’t usually do this but this helped me a lot so thanks. 😀

  • Can you please upload a screen shot here? Thanks

  • Please upload a screen shot here.

  • sofia101711

    I have already done command prompt and change adapter setting but still have de same problem. Dns probe finished nxdomain. More help please

    • Is the issue with a specific site?

  • ddd

    WEeee good job.

  • renfro t zetz

    Thanks, it worked!

  • Humza Zubair

    thnks …..it works

  • That site is down.

  • Sarah

    Hi Kevin,
    Thank you very much for your time and for sharing with us your knowledge. I followed all your instructions and did not help me unfortunately.
    I am having this issue specifically with wordpress.
    Any other solution please. my first issue was not being able to log into my wordpress admin then when I tried again the error message came up it how I found you when I searched for a solution.
    any help would be appreciated.

    • This issue if occurs with all sites; then it is a dns issue on the PC but if it is occurring on specific sites then it is the site issue. You need to check your DNS / Name Server Settings to make sure that it points to your hosting from the registrar.

      • sarah

        Thank you so much for your help, I will check that out. You are such a great person to share such great knowledge and help with us illiterate people.
        Thanks again.

      • Lisa Gardner

        How do you check your DNS/Name ServerSettings to make sure it points to my hosting from the registrar?

  • Kamatari Isozaki

    Holy crap it worked! Thank you so much!!!

  • Abdul Rauf Mujahid

    Your method works perfectly. Thanks. Strange thing is that I was facing this problem while having google’ public dns in my router’s DNS settings.

  • Usman Khan

    Thanks a lot mate.

  • Does it happens with one PC or your other PC’s as well connected to the same network?

  • Paul Masterson

    worked. Thank you

  • ¯_(ツ)_/¯

    Still doesnt work. Feels like I’ve tried everything. Shit.

  • Sam

    Thanks man, it works, I have been struggling so hard and for so many days, finally the site that I’m following for financial news works. Thanks again.

  • Nazmus Sakib

    Hei man!! Take my bow!!

  • Linkkservices Translation-Impo

    Awesome dude Thanks a lot!

  • Rubaisha Muskan

    Ufff I try try again but i can’t

  • Rubaisha Muskan

    Any one plzzz help me yar

  • kp

    Champions! Champions!! You’re like magic wizards!

  • James Chang

    This method doesn’t work for me. I’ve tried every common solution that relates to using cmd with ipconfig but nothing seems to work and shows me the exact same message.

    • if it’s on a specific site, then its’ the issue with the site not the dns.

  • Please upload screen shot of your network adapter settings where you modified the DNS.

    • James Chang

      Heres a pic.

      • Which anti virus software are you running? And can type me two sites that aren’t opening?

  • Natsu Dragneel

    doesnt work for me… 🙁

    • If it is on a specific site, then it may be down.

      • Bhanavi Shukla

        Yes, it is on a specific site. and all my devices on the network are unable to access the page!

  • Jiejie Lopez

    it didn’t work .. my problem is that i can’t open the website of youtube..and when i try to open it..that dns thing pop up.. i need some help.. Thank You So Much 🙂

    • Does it opens on other devices connected to the same network?

  • Jayesh Latne

    https://cdnjs.cloudflare.com/ajax/libs/moment.js/2.10.2/moment.min.js

    please check i also not able to open this link..

  • Anca

    It worked for me too! Thanks very much 🙂

  • Download TunnelBear (google it) and then test?

  • Jayesh Jeyaprakash

    Very Easy steps. Thank you so much. It works perfectly fine.

  • GqrlicBreqd

    I think it worked, ive only just tried it.

  • CatfishStew

    Worked for me so far, thanks 🙂

  • Please uninstall and reinstall your network adapters.

  • Please elaborate.

  • Which antivirus software are you using?

  • Don Deepak

    thank you its working perfectly

  • Gagan Mathur

    sir i have done all the above things but still not working
    i am using McAfree internet security as antivirus in windows 10

    • Is it just with this computer or all your devices connected to this network?

  • Have you tried disabling aVast?

  • Tyler

    It worked for one day and it all started after I tried installing an installation key for a game

    • After game has been installed, make sure the dns settings are correct

  • nikhil

    doest work :/

    • Is the issue on one device or all connected to 1 router?

      • nikhil

        on one device :/ i cant connect to some websites tried all steps ..now what can i do ?

        • Only on one computer or all devices connected to this network?

          • nikhil

            only on one comp !

          • reinstall network adapter and then test.

  • You’ll have to speak to the web administrator, since this is beyond your and our control

  • Justin Nabong

    YEEEEEEEEEAAAAAAAAHHHHH!!! The method 2 worked now we don’t need to pay someone to fix it thx a lot!

  • Abhilash

    for me its working but again after some time it happens and i do again all above steps then it works and it continuous like that after some intervals……. any solution?

    • It looks like one of your program keeps changing it to something else. Try running your PC in clean boot, search this site for clean boot articles.

  • Everything 24×7

    Thank you, man..

  • Clear cache and flush dns