DNS_PROBE_FINISHED_NXDOMAIN prevents you from accessing websites, causes issues with connecting to outside services. As the name suggests, this is a DNS related error. The function of DNS is to resolve/translate names so when your system cannot resolve or translate the address, you will get this error:

By default, your computer is set to use the DNS configured in your router or modem which is Internet Providers DNS unless it has been changed. I always recommend using public dns servers, which you should  see  in this guide as they are most active and have a 99% uptime.


The issue may also arise due to incorrect entries in the hosts file, which can prevent and limit access to certain or all websites.


UPDATE 04/09/2016: Try our free DNS Geek tool which should resolve most DNS issues for you. Since the script does not have a certificate, you may be prompted with unverified publisher issues. If you are told that the script is not digitally signed, then you can run the command below and then run the script.

Set-ExecutionPolicy Unrestricted -Scope Process

After executing the script, you can change it back to Restricted by typing the following command

Set-ExecutionPolicy Restricted

DNS Geek Tool should be downloaded onto a different computer, if yours doesn’t have access to the internet and then copied over onto a USB Drive. Once it is downloaded, and copied to the USB, take the USB out of the system and connect it with the computer having DNS issues. Copy the file from the USB and place it on your Desktop. After the file has been moved, click Start -> Type cmd and choose Run As Administrator.

Once the Black Command Prompt window opens up, drag the DNS Geek Tool file to the Command Prompt and Hit Enter or type the path to where the file is saved, and then run it.

The tool will then run by itself, and will prompt you for a “Yes and No” prompts as it troubleshoots the issue.

You can also proceed with the steps below because this tool does the same as the guidelines below.

In this guide, we will be discussing on how to change the DNS from local or default (automatic) to Google’s DNS. Reason is, that Google DNS has a high uptime, almost 99.99% and more reliable then the ISP’s or Internet Provider’s DNS so switching it to public dns should resolve issues where the previous DNS is down, overloaded or slow to respond.

Flushing and Updating DNS to Google’s Public DNS Servers

To do this, follow the steps below.

  1. Click Start and Type cmd, right click cmd and choose Run As Adminsistrator
  2. When the Black Command Prompt opens, type the following in it and Hit Enter.ipconfig /flushdnsdns_probe_finished_nxdomain-1
  3. Once this is done, Hold  Windows key and press R again.
  4. This time, type ncpa.cpl and Click OK. You will be taken to the network connections. From here, the DNS will be updated but you have to identify your network adapter, the one that is set as active.
  5. Identify your network adapter, which is connected and right click it, then choose Properties.dns_probe_finished_nxdomain-2
  6. Then, from the properties pane, click “Internet Protocol Version 4 (TCP/IPv4)” once so that it becomes highlighted in grey and select Properties again.dns_probe_finished_nxdomain-3
  7. Put check on use the following dns server addresses and enter the following for Preferred DNS Server and Alternate DNS Server
    Preferred DNS SERVER:
    Alternate DNS SERVER
  8. Click OK and close the rest of the windows.


  1. This fixed an issue i was having where my laptop wireless wouldnt work but an ethernet connection to it would. My phone would connect to the wireless fine but the laptopwould not. I think it may of made my connection a bit quicker to 🙂 now the wireless on my laptop is working again

  2. If the routers DNS really broke, why could I access some site but not others and why where other computers connected to the same router not affected?

  3. This has been the best experience so far following a easy, precise and specific to the point guide. I am a new computer user and i am very well aware of the challenges BUT this the steps made it very simple for a noob to fix this issue. I have a subscription plan with GeekSquad and before attempting this myself i spoke to GeekSquad to see if they can fix it, regretfully theirs; they failed. Thank you.

  4. One of your programs or changes to registry by a third party program usually causes this. However, MTU is usually related to connect_reset error.

  5. I changed the dns but i had a strange number in my primary and alternate dns settings, i don’t know how it came there?

  6. This should be your old DNS server address. They can only be configured manually; they do not get their by itself. So this is most likely by the person who may have configured the router. Thanks

  7. Thank Kevin. I had my local tech here who resetted everything and did’nt even look at the DNS. May be he’s never experienced it but i myself following this guide have had this issue resolved. I have donated to your site. Keep up the good work. Thanks

  8. Hi Kevin

    I have changed the DNS and also did ipconfig /flushdns but i am still getting dns_probe_finished_nx_domain error, what could be the problem?


  9. i have the same problem, typed ping -t and nothing…. this problem is only with one page.

  10. This isn’t the issue with your computer or your DNS. This appears to be an issue with the DNS of the domain name. You need to make sure that the domain is correctly forwarded via the registrar to the hosting provider.

  11. Your issue is with the hosting provider. ERROR: One or more of your nameservers did not respond: The ones that did not respond are:

    Either the site is not properly configured on the server; or your server is having issues. You need to get in touch with your hosting provider to fix this. (rack space)

  12. Hi, i already did all of your steps but still i cant use chrome and IE. I can remotely use my computer by team viewer and logmein. It shows all connection is ok, even ping it and receiving data. If you can help me solve this, it will be great for me.

  13. Yes i tried with that too. But still no internet. Disabled the firewall then try but no internet, then restart again but still no internet in chrome or IE

  14. I can browse my internet with ie with a link of microsoft from fix it portable, but cant browse directly. And internet it very slow. Any help ???

  15. I have tried with that too, but still dosent work. I can use ie from a link, from portable fix it. But some malware window pop up.

  16. I am not that good with computer. What is a hosts file ?? And how to check the hosts file ??
    ( i dont know why, i posted this same message 2 days ago but didnt show up here!!)

  17. Hello, I always get an error like that in my website only. I did what you instructed but still the error occurs.

    This webpage is not available

    This is my website link

    Thank you in advance.

  18. I have already done command prompt and change adapter setting but still have de same problem. Dns probe finished nxdomain. More help please

  19. Hi Kevin,
    Thank you very much for your time and for sharing with us your knowledge. I followed all your instructions and did not help me unfortunately.
    I am having this issue specifically with wordpress.
    Any other solution please. my first issue was not being able to log into my wordpress admin then when I tried again the error message came up it how I found you when I searched for a solution.
    any help would be appreciated.

  20. This issue if occurs with all sites; then it is a dns issue on the PC but if it is occurring on specific sites then it is the site issue. You need to check your DNS / Name Server Settings to make sure that it points to your hosting from the registrar.

  21. Thank you so much for your help, I will check that out. You are such a great person to share such great knowledge and help with us illiterate people.
    Thanks again.

  22. How do you check your DNS/Name ServerSettings to make sure it points to my hosting from the registrar?

  23. Your method works perfectly. Thanks. Strange thing is that I was facing this problem while having google’ public dns in my router’s DNS settings.

  24. Thanks man, it works, I have been struggling so hard and for so many days, finally the site that I’m following for financial news works. Thanks again.

  25. This method doesn’t work for me. I’ve tried every common solution that relates to using cmd with ipconfig but nothing seems to work and shows me the exact same message.

  26. it didn’t work .. my problem is that i can’t open the website of youtube..and when i try to open it..that dns thing pop up.. i need some help.. Thank You So Much 🙂

  27. sir i have done all the above things but still not working
    i am using McAfree internet security as antivirus in windows 10

  28. YEEEEEEEEEAAAAAAAAHHHHH!!! The method 2 worked now we don’t need to pay someone to fix it thx a lot!

  29. for me its working but again after some time it happens and i do again all above steps then it works and it continuous like that after some intervals……. any solution?

  30. It looks like one of your program keeps changing it to something else. Try running your PC in clean boot, search this site for clean boot articles.

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