How To Access My Yahoo Account if I Forgot my Phone Number and Password?
Have you ever found yourself locked out of your Yahoo account, frantically trying to remember your password? You’re not alone! Yahoo allows you to reset your password using the phone number you provided when signing up. But what if you can no longer use that phone number? No need to worry—there are other ways to get back in.
Fortunately, Yahoo’s Sign-in Helper is available to help you regain access to your account. It guides you through the steps to get back to your emails quickly and easily.
- Go to the Yahoo Sign-In Helper page.
- Enter your Yahoo email address or recovery email address on the Sign-In Helper page.
- Click on the “Continue” button after entering your email address.
Here are the possible outcomes:
- Yahoo may offer to send a verification code to a recovery email address if you’ve set one up. If you have access to this email, select this option.
- If you don’t have a recovery email or access to it, Yahoo may ask you to answer security questions if you set them up previously.
- “This account has been deactivated due to inactivity, but we would love to welcome you back! Click Sign up below to create your new account.” Yahoo typically deactivates accounts after 12 months of inactivity, and knowing the duration of inactivity can help assess your chances of recovery.
If you’ve chosen the recovery email option, check your email for a verification code. Enter this code on the Yahoo Sign-In Helper page to verify your identity.
Once your identity is verified, you’ll be prompted to create a new password. Choose a strong, unique password that you haven’t used before.
After resetting your password, you should be able to sign in to your Yahoo account using your new password.
Important Tip: Once you regain access to your account, update your recovery phone number and email address to prevent future access issues.
If You Can’t Recover Your Account
If you cannot access your Yahoo account and no longer have the recovery phone number or email, your account may be locked to protect against unauthorized access. Yahoo provides account security questions or additional verification protocols you may have previously set up to help prove your identity.
You may need to contact Yahoo support directly. Note that support options can be limited, especially for free accounts, as Yahoo support is not generally free for such users.
For more personalized assistance, Yahoo offers a premium service called Yahoo Account Pro. This service provides access to a dedicated team of support agents who can help you with account recovery and other issues. However, this service requires a subscription. If you’re interested, check their official support page regarding it: https://help.yahoo.com/kb/SLN6349.html.
Hello, My account has been hacked. I’am not able to restore my password and i don’t have access to my phone number (they had been changed by the hacker) is there anything I can do to fix this?