Fix: Groove Music from Crashing in Windows 10

Groove Music, at best, is an unstable music player. Despite having several robust features and benefits, this built-in Windows 10 music playback program still has a long way to go before it can genuinely compete with the elite applications in the music playback industry. The application frequently crashes immediately after users sign in, which is one of the most common problems related to Groove Music reported by many users. In these situations, the application functions as expected and doesn’t crash if users either disconnect their computers from the internet or refrain from signing in. Nonetheless, the program crashes promptly upon user sign-in to Groove Music.

All Windows 10 users are familiar with the Groove Music application, which is why they know how irritating the program crashing whenever they attempt to sign into it can be. However, if you are suffering from this problem and want to know how you can prevent Groove Music from crashing after you sign in, rejoice as there are quite a few different methods that you can try in order to achieve this goal. The following are some of the most effective methods that you can use to make sure the Groove Music application does not crash after you sign in:

Method 1: Check to make sure that the time and date on your computer are correct.

One of the most common reasons why built-in Windows applications sometimes crash is because the time and date on the computer is not set right. If that is the case, making sure that the right time and date is set on your computer will prevent Groove Music from crashing after the sign-in stage.

Click on the clock in the lower right corner of your screen on the taskbar. Then, click on the ‘Date and Time Settings’.


Ensure that ‘Set Time Automatically’ is turned off. Then, click on ‘Change’, which is directly under ‘Change Date and Time’.


Set the right date and time and click on Change. Also make sure that your computer is set on the right Time Zone. Exit and check to see if the problem persists.

Method 2: Repair any and all damaged system files

In some cases, Groove Music can crash because of corrupted or damaged system files. If that is the case, running an SFC scan will identify and repair any damaged files, getting rid of the issue.

Learn how to run an SFC scan in Windows 10.

Method 3: Demolish and then rebuild your computer’s default libraries,

The most surefire method that can be used to fix a Groove Music app that keeps crashing after the sign-in stage is to demolish and then rebuild your computer’s default libraries.

Open Windows Explorer. (Windows Key + E)

Locate and click on Libraries in the left pane. If you fail to locate Libraries, click on the View menu at the very top of your screen, open the dropdown menu in the Navigation panel and enable the Show libraries

In Libraries, press Ctrl + A to select all of the libraries on your computer, right-click on any one of them and click on Delete. This will delete (or demolish) all of the libraries stored on your computer. It should be noted that doing so will only delete libraries and not any data whatsoever that is stored on your computer.

To restore all of your computer’s default libraries, right-click on Libraries in the left pane of Windows Explorer and click on Restore default libraries.

Once the libraries you deleted earlier are restored, try signing into Groove Music and it should no longer crash upon signing in.

Method 4: Uninstall and then reinstall Groove Music

Starting with a clean slate by uninstalling and then reinstalling Groove Music is a pretty safe bet if Groove Music crashes after you sign in and you want to fix the issue.

Open the Start Menu. Type powershell into the Search bar. Right-click on the program named Windows PowerShell that appears. Click on Run as Administrator.


Type the following code into the Windows PowerShell dialog:

Get-AppxPackage *zunemusic* | Remove-AppxPackage

Press Enter. Wait for Groove Music to uninstall.


Open another Windows PowerShell dialog with administrative privileges and type in the following code and press the Enter key to reinstall Groove Music:

Get-AppxPackage -AllUsers| Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}


Wait for the command to be fully executed, and once the command has been fully processed, Groove Music will have been reinstalled and placed back in the Start Menu, even if Windows PowerShell ended up displaying some kind of error.

Method 5: Set Permissions

Go to the ‘C:\Program Files’ and select the ‘WindowsApps’ folder (It’s a hidden folder; you will need to change your settings to ‘show hidden’ in folder view options). Right-click and proceed in the properties window.

Go to the Security tab and ensure that the admin has full access to the folder.

If there isn’t full access, this might be the reason why the app is crashing. Grant full rights to the admin or user and then run a test.


Kevin Arrows

Kevin Arrows is a highly experienced and knowledgeable technology specialist with over a decade of industry experience. He holds a Microsoft Certified Technology Specialist (MCTS) certification and has a deep passion for staying up-to-date on the latest tech developments. Kevin has written extensively on a wide range of tech-related topics, showcasing his expertise and knowledge in areas such as software development, cybersecurity, and cloud computing. His contributions to the tech field have been widely recognized and respected by his peers, and he is highly regarded for his ability to explain complex technical concepts in a clear and concise manner.