Fix: “Check Your Connection and Try Again” Error in Google Translate

Error “Check your connection and try again” in Google Translate usually occurs when the app cannot connect to the internet or access Google’s servers. This prevents users from translating text, voice input, or images into their native language even if they have already downloaded language packs for offline use.

The most common causes behind this error include: poor internet connection, temporary server outages, app glitches, authentication problems, or restrictions on your Google account. Because this error is network-dependent and speculative, the exact cause may differ from one user to another.

Before moving to fixes, first check Google Translate’s server status. If there is an ongoing outage, you will need to wait until Google fully restores the service.

If servers are working fine, try the solutions below.

1. Switch to Mobile Data

If your current Wi-Fi connection or its assigned IP address is causing the issue, switching to mobile data can help. This provides a fresh IP address and bypasses possible router-related restrictions.

  1. Close the Google Translate app and turn off Wi-Fi.
  2. Enable mobile data to obtain a new IP.
  3. Reopen Google Translate and test a translation.

2. Clear App Cache

Over time, cached files in Google Translate may become corrupted or outdated, preventing the app from connecting to the internet properly. Clearing the cache forces the app to rebuild fresh data and eliminates temporary glitches.

  1. Close the Google Translate app.
  2. Go to Settings > Apps > Translator.
  3. Select “Storage”.
  4. Tap “Clear cache”.
  5. Reopen Google Translate and check if the error is fixed.

3. Use Google Translate Without an Account

Sometimes the error is caused by account-related sync or authentication failures. Running Translate without linking your Google account bypasses these checks and allows translations without login dependencies.

  1. Open the Google Translate app.
  2. Tap “Switch account”.
  3. Select “Use Translate without an account”.
  4. Restart the app and check functionality.

4. Switch to a Different Google Account

If your current Google account is temporarily restricted (for example, due to exceeding translation rate limits or authentication errors), switching accounts can restore access.

  1. Open Google Translate and tap your Profile icon.
  2. Select “Switch account” > “Add another account”.
  3. Enter login details and use the new account to sign in.

 

5. Use Google Translate’s Web Application

If the mobile app itself is unstable due to bugs, outdated versions, or corrupted installation files, switching to the web application is a reliable workaround. The browser version does not depend on the installed app and avoids local app errors.

  1. Go to Google Translate on your browser.
  2. Tap the three dots at the top-right corner.
  3. Select “Add to home screen”.
  4. Click “Install”.
  5. Once installed, you can use the web app directly from your home screen.
ABOUT THE AUTHOR

Abdullah Iqbal


Abdullah is a Google IT certified Help Desk Technician with extensive experience in providing technical support to system users. He has a proven track record of effectively resolving IT issues, and is adept at working with tools like Jira and ZenDesk to efficiently manage support tickets. Abdullah is committed to staying up-to-date with the latest technological advancements and constantly seeks to improve his skills and knowledge through professional development opportunities.