How to Fix Google Photos “Device is Too Hot” Warning?

The “Device is too Hot” message in Google Photos is a thermal safety alert that appears when your device’s internal temperature exceeds safe operating limits. To prevent damage, Google Photos temporarily pauses synchronization until the temperature returns to normal.This alert often occurs when the app performs intensive background tasks such as indexing photos, analyzing faces, or processing large video files. These activities increase the device’s workload and generate additional heat.

External conditions like high ambient temperatures, direct sunlight exposure, or restricted airflow due to thick protective cases can further contribute to overheating. In rare instances, a software glitch or syncing error may also trigger this warning.

1. Let Your Phone Cool Down

1. Press and hold the power button on your phone.
2. When the power menu appears, tap the Power Off option.
3. Keep your phone turned off for at least five minutes to let it cool completely.
4. Turn your device back on and check whether the issue is resolved.

2. Clear App data and Cache

Over time, Google Photos accumulates temporary files that may become corrupted or outdated, forcing the app to continuously process background tasks. This can keep the CPU active and cause heat buildup. By clearing cache and app data, you allow the processor and battery to function more efficiently, which helps prevent future overheating errors.

Warning: Photos and videos stored in the locked folder that are not backed up may be deleted during this process.

1. Open the Settings app on your device.
2. Navigate to the Apps section.
3. Locate and select Google Photos from the list.
4. Tap on Storage.
5. Choose Clear cache followed by Clear data.
6. Return to the previous menu and tap Force Stop.
7. Reopen Google Photos and sign in to your account again.

3. Update Google Photos

Running an outdated version of Google Photos can cause performance inefficiencies or software bugs that overload the system during sync operations. Keeping the app updated ensures smoother performance, reduces CPU stress, and improves overall stability and responsiveness while syncing your media.

1. Open the Google Play Store (or the Apple App Store on iOS).
2. Type Google Photos in the search bar.
3. If an update is available, tap Update to install the latest version.

4. Contact App Support

If none of the above solutions resolve the issue, it’s best to reach out to Google Support. Their team can analyze device logs, pinpoint the cause of the overheating problem, and provide a tailored resolution based on your device model and software version.

1. Open the Google Photos app.
2. Tap your profile picture in the top-right corner.
3. Select Help & Feedback.
4. Scroll down and tap Send feedback.
5. Briefly describe the issue and include this tag in your message: #devicetoohot
6. Submit the report to Google Support.