How to Fix ‘Your browser is a bit unusual’ Error Message on GoDaddy?

The message “Your browser is a bit unusual” is frequently prompted when adblockers or anti-virus software stop GoDaddy from opening in the browser. While this is a primary cause, it isn’t the only one.

Even without active adblocker, antivirus software, or VPN on your computer, this problem might still come up. This means that the issue could originate from GoDaddy’s side. But before reaching out to GoDaddy, it is important to check that everything on our end is working properly.

Now that we are aware of the causes, we can discuss the solutions that have helped users resolve this issue.

1. Clear Cache and Cookie Data

Sometimes, websites may not behave as expected. This often occurs due to a corrupt cache stored in the browser. When you visit a website for the first time, it stores data such as images, user data, cookies, etc., in the cache.

This allows the website to display data without needing to make requests from the server, improving load time and user experience significantly.

The cache data getting corrupted is a common issue. Therefore, we will start by clearing the cache data from the browser to potentially fix this error.

  1. Click the three dots in the corner and select Settings.
  2. Select Privacy & Security from the left side menu and click Site Settings.
  3. Click on View Permissions and data stored across sites.
  4. Search for godaddy.com in the listed websites.
  5. Click on the Delete icon and then hit Delete to confirm.
  6. Finally, visit GoDaddy and log into your account to check if the error is still there.

2. Turn off the Anti-virus Program

As mentioned earlier, anti-virus programs interfering can also be a major cause of this problem. Many times, anti-virus software will alert you that a website you’re attempting to visit isn’t safe, making it possible for malware to infect your system. To check if this is the issue, turn off your antivirus software temporarily.

  1. Open the system or notification area from the bottom right corner.
  2. Right-click on the anti-virus software and hover over Manage, Control, or a similar option.
  3. Select either Disable for 10 minutes or Disable Permanently.
  4. After that, go to the GoDaddy website and check if the error is still present.

3. Disable and Remove Extensions

If you have any adblocker extensions running, they could also be the main reason for this problem. Moreover, disabling any other unnecessary extensions in your browser could help.

  1. Click on the three dots, hover over Extensions, and select Manage Extensions.
  2. You will see all the extensions installed in your browser here. Begin by disabling or removing the ad blocker and then any other extensions you don’t need.
  3. After completing this step, confirm if the error has been fixed.

4. Disable VPNs

Much like anti-viruses, VPNs often have web protection and file protection options that protect your device from malware. If you have a VPN with these features, that could be the reason for this issue.

Moreover, VPNs can slow down internet speeds and certain websites don’t allow users to use VPNs. So, if you use a VPN, it’s recommended to disable it.

5. Enable Javascript Permission on GoDaddy

Javascript is essential for websites as it lets them display features like video games, dialogs, or web forms. So, if it’s not enabled in your browser, that could be the reason you’re facing this issue.

  1. In your browser, click the three dots and select Settings.
  2. Select Privacy & Security and click Site Settings.
  3. Scroll down to the Content section and select Javascript.
  4. Make sure that the option Sites can use Javascript is enabled.
  5. Once done, check if the problem is still present.

6. Try a Different Web Browser

If you’ve followed all the above steps but are still experiencing the same issue, consider trying GoDaddy on a different browser. This will help you determine if the problem is with your browser. There are many alternatives to use for GoDaddy. Please refer to this article to select the best one.

If the problem isn’t resolved even after switching to a different browser, you might want to reach out to GoDaddy support for help.

ABOUT THE AUTHOR

Hamza Mohammad Anwar


Hamza Mohammad Anwar is an intermediate JavaScript web developer with a focus on developing high-performance applications using MERN technologies. His skill set includes expertise in ReactJS, MongoDB, Express NodeJS, and other related technologies. Hamza is also a Google IT Certified professional, which highlights his competence in IT support. As an avid problem-solver, he recreates errors on his computer to troubleshoot and find solutions to various technical issues.