(3 fixes): Xbox One Stuck on Green Loading Screen

Xbox ‘Stuck on Green Screen of Death’ with no way of getting past it is a really frustrating issue. There are a lot of reasons for this issue to occur, however, mostly it has to do with missing/corrupted boot files which don’t allow Xbox to boot properly causing it stuck at the green logo screen.

Xbox One Stuck on Green Loading Screen
Xbox One Stuck on Green Loading Screen Fix

After we investigated the issue in-depth and trying to replicate the issue on our own Xbox One console, here’s a shortlist of possible causes that trigger this error to occur:

  • Underlying HDD Read-Write Error – The console’s HDD might have a read-write error that causes it to get stuck on the green screen. In this case, you can sometimes fix the error by factory resetting the console, depending on if you are prepared for a complete system wipe or not. In some cases, the issue is not repairable.
  • Xbox One security check – The console might be stuck in the middle of a system integrity check that the console is programmed to do after unexpected shutdowns. If this is the main cause of this issue, you should be able to bypass the integrity check by pressing three buttons on your controller.

Now that you know all the possible causes that might cause this problem, here’s a list of all the fixes that will help you fix this issue as confirmed by other users dealing with the same kind of issue:

Bypass the Xbox One Security Check

If the reason why the boot sequence gets stuck during the green screen is because of an integrity check that’s taking way more than it should, you should be able to jump directly to the next screen by pressing a combination of buttons on your controller.

A lot of users have confirmed that this method has helped them bypass the Xbox One green screen. You might need to re-try this process a couple of times before giving up – Some people have reported that it only worked for them after the second try.

Here are the steps on how to fix your Xbox One with your controller:

  1. When you power on your Xbox One and it gets stuck on green screen, power on your controller as well.
  2. After that, press the Guide button on your controller until it vibrates, then press the Start Menu button for approximately 2 seconds, following by taking the battery out from the controller.
    Bypassing the integrity check
  3. Then wait until the green screen disappears and watch how your console boots normally.

If this method didn’t work, check below the next one.

Update Xbox One Offline with USB

If you’re dealing with an inconsistency caused by a partially corrupted firmware, the only way to fix it and bypass the green screen is to install the latest firmware manually via USB.

For this method, you’ll need a USB with a minimum 6 GB of space. This procedure is a little tedious, but it’s guaranteed to resolve the majority of firmware inconsistencies that might produce this green screen issue.

Here are the steps on how to update your Xbox One offline, using a USB:

  1. Open up File Explorer and locate the USB stick you’re using, then right-click on it and click on Format.

    Formatting the USB drive
  2. After that, under where it says File System, select NTFS, then click on Start.

    Formatting to NTFS
  3. A warning will appear on your screen, if you are sure that you want to delete everything from the USB drive, press OK to continue.
  4. When the format is complete, access the Xbox official site, then click on Perform an offline system update.
    Troubleshoot Updates for Xbox
  5. It will take you to a new page where you can download the update, depending on your Xbox One version.
  6. Search for the download OSU1 button and click on it.
    Downloading the OSU folder

    Note: If you try to run a troubleshoot on your Xbox One and the menu doesn’t appear, you need to download two files before downloading OSU1, there are the steps on how to do that.

  7. After the download is complete, locate the zip and extract it in a folder where you want it on your PC.
    Extracting the OSU file
  8. When the file is successfully extracted, open the folder and copy the $SystemUpdate folder into your USB drive.
    Copying the update file
  9. After the file is copied, right-click on your USB drive and click on Eject, then you can safely take the USB drive out of your computer.
  10. Then you need to launch the Xbox One into the troubleshooting menu by pressing the binding/sync button + eject button + power button until you hear 2 beeps.
    Updating the firmware to the latest
  11. Plugin the USB driver and navigate with the d-pad to Offline System update, then press A on it.
    Using the Offline system update method
  12. Wait until the download and installation are complete, then test again to see if you still encounter the Xbox One green screen error.

If this method didn’t fix your Xbox One issue, check below the last one.

Factory Reset


If neither of the methods before fixed your Xbox One green screen problem, your last hope at resolving the issue without turning your Xbox One in for repairs is to factory reset the console.

But keep in mind that if you factory reset the Xbox One, all your data will be erased, so this is the last thing you want to try.

Here are the steps on how to factory reset your Xbox One:

  1. Press the Xbox key button located on the front of the console for approximately 10 seconds to power off the console.
  2. After it powered off, you need to press and hold the binding/sync button + eject button + power button until you hear 2 beeps.
    Accessing the Recovery Menu
  3. When you hear the beeps, release the buttons and check your screen where a menu has appeared.
  4. Navigate with the d-pad on your controller right where it says Reset this Xbox and press A to continue.
    Resetting this Xbox
  5. Then press A on the Remove everything button and the factory restart will start.

Kamil Anwar

Kamil is a certified MCITP, CCNA (W), CCNA (S) and a former British Computer Society Member with over 9 years of experience Configuring, Deploying and Managing Switches, Firewalls and Domain Controllers also an old-school still active on FreeNode.