Samsung’s arsenal of phones includes a “Note” lineup which features large screen mobile devices with an “S” pen that can be used to perform various functions. Samsung also extends its fast charging and wireless charging features to these mobiles but quite recently a lot of reports have surfaced of the Phone not charging on the Wireless charger and after 10 -15 seconds of placing the phone on the charger, a “Wireless Charging Paused” message can be seen.
What Causes the “Wireless Charging Paused” Error?
After receiving numerous reports from multiple users we decided to investigate the issue and devised a set of solutions which eradicated the problem for most of our users. Also, we looked into the reasons due to which this error was being triggered and listed them below.
- Faulty Charger: It is possible that the charger which you are using to charge the device is damaged or it isn’t connected properly.
- System Cache: Cache is stored by applications to decrease loading times and provide a smoother experience to users. However, over time this cache can be corrupted which in turn can affect many features of the phone. Therefore, it is possible that the corrupted cache is limiting the functionality of the phone and causing issues.
- Fast Wireless Charging Option: In some cases, if the Fast Wireless Charging option in the settings is disabled, the Wireless Charging feature malfunctions and does not continue to charge.
- Outdated Applications: If certain applications have not been updated to the latest versions they might interfere with important system features and prevent them from functioning properly. Therefore, both the Galaxy Apps and the third-party apps have to be updated to the latest versions.
- Outdated Software: Certain bugs and performance fixes are provided to users in software updates. It is possible the mobile phone acquired a bug which is interfering with important elements of the system and preventing proper functionality. Therefore, software updates have to be applied to minimize such problems.
Now that you have a basic understanding of the nature of the problem we will move on towards the solutions. Make sure to implement these solutions in the specific order in which they are provided to avoid any conflicts.
Solution 1: Checking the Charger
As the most basic troubleshooting step, we recommend you to check to see if the charger is connected properly. Also, connect the charger to another phone or the phone to another charger and check to see if the charging process is initiated. If the charger works fine with other devices proceed with the solutions below
Solution 2: Turning on Fast Wireless Charging Option
It is possible that certain features of the Wireless charging option might be limited if the Fast Wireless Charging option is not enabled in the settings. Therefore, in this step, we will be turning on the “Fast Wireless Charging” Feature” in the settings. For that:
- Drag down the notifications panel and select the “Settings” icon.
- In the Settings, tap on the “Advanced Features” option and tap on “Accessories”
- Under the Fast Wireless Charger heading, turn the “Fast Wireless Charging” option “ON“.
- Connect your charger and check to see if the issue persists.
Solution 3: Updating PlayStore Applications
If certain third-party applications are not updated to the latest versions they might interfere with important elements of the device and cause conflicts with certain features. Therefore, in this step, we will be checking and updating all third-party applications.
- Tap on the Google Play Store icon and then on the “Menu” button in the top left corner.
- Inside the Menu, click on the “My Apps & Games” option.
- Tap on the “Check for Updates” option or on the “refresh” icon if the checking process is already completed.
- Click on the “Update All” if there are any updates available.
- Wait for it to download and install necessary updates to the applications.
- Now connect your charger and check to see if the issue persists.
Solution 4: Updating Galaxy Apps
Samsung ships it’s mobile phones with some preinstalled applications that are necessary for certain features that they provide. They can cause conflicts within the system if not updated to the latest versions. Therefore, in this step, we will be updating the Samsung Applications. For that:
- Tap on the “Galaxy Apps” application and click on the “Galaxy Apps” option on the top left side.
- Tap on the “My Apps” option and then tap on “Updates” to check for new updates.
- Tap on the “Update All” if updates are available to the installed Galaxy Applications.
- Wait for the Updates to be downloaded and installed.
- Now connect your charger and check to see if the issue persists.
Solution 5: Checking for Software Updates
Software Updates often provide many bug fixes and if important software updates have not been installed on the device many bugs might go unpatched. Therefore, in this step, we will be checking to see if any Software updates are available. For that:
- Drag down the notifications pane and tap on the “Settings icon“.
- Scroll down and click on the “Software Updates” option.
- Select the “Check for Updates” option and wait for the checking process to finish.
- Tap on the “Download Updates Manually” option if updates are available.
- The updates will now automatically be downloaded and when the message prompts you to install them select “Yes“.
- The phone will now be restarted and updates will be installed, after which it will boot back up normally.
- Connect your charger and check to see if the issue exists.
Solution 6: Wiping Cache Partition
If the cache is corrupted it can cause many issues with important elements of System applications and features. Therefore, in this step, we will be deleting the cache through Recovery Mode. For that:
- Hold down the power button and select “Switch OFF“.
- Hold the “Home” button and “VolumeUP” button simultaneously and then press and hold the “Power” button as well.
- When the Samsung Logo screen appears, release only the “Power” key.
- When the Android logo screen shows release all the keys the screen might show “Installing System Update” for a couple of minutes before showing the Android Recovery Options.
- Press the “Volume down” key until the “Wipe Cache Partition” is highlighted.
- Press the “Power” button and wait for the device to clear the cache partition.
- When the process is completed, navigate down the list through the “Volume Down” button until “Reboot System Now” is highlighted.
Highlighting the “Reboot System Now” option and pressing the “Power” button
- Press “Power” key to select the option and restart the device.
- Once the device is restarted, connect your charger and check to see if the issue persists.
Note: You must be very careful with this process because even a slight mistake during this can cause the phone software to get bricked permanently.