Fix: WebGL is Not Supported

The “WebGL is not supported” error means you can’t see 3D graphics or interactive content in your browser. This happens because your browser can’t use WebGL, which is a tool for displaying 3D graphics using your computer’s hardware.

WebGL is not supported
WebGL is not supported

This error most often occurs because hardware acceleration is turned off in your browser settings. Other reasons might include old graphics drivers, outdated browser versions, or specific browser settings that block WebGL.

In this article, we will discuss different ways to solve this error.

1. Check if your Browser Version Supports WebGL

Ensuring your browser version supports WebGL is important because older or unsupported versions might not have the needed features to display 3D graphics. By updating your browser to the latest version, you can use the built-in WebGL support, which is often better in newer updates, solving compatibility issues.

A quick way to check if your browser version supports WebGL is by referring to this table ([here](https://caniuse.com/#feat=webgl)). You can easily see which browser versions are equipped to handle WebGL.

Checking if WebGL is supported on your browser version
Checking if WebGL is supported on your browser version

Since all the popular browsers currently support WebGL with the latest desktop versions, you will probably be able to resolve the issue by updating to the latest available build.

Update Google Chrome
Updating Google Chrome

2. Enable Hardware Acceleration on your Browser

Modern web browsers use hardware acceleration to shift graphic-heavy tasks to your GPU, making everything run smoother. Turning on this feature lets WebGL use your graphics hardware better, fixing problems that happen when the browser uses software instead.

2.1 Enable Hardware Acceleration on Chrome

  1. Open the action menu (three-dot icon) in the top-right corner and select Settings.
  2. Scroll down and click Advanced.
  3. Under the System tab, enable Use hardware acceleration when available.
  4. Click Relaunch to apply the change.
Enabling hardware acceleration on Google Chrome
Enabling hardware acceleration on Google Chrome

2.2 Enable Hardware Acceleration on Mozilla Firefox

  1. Open Firefox, click the action button (top-right corner), and select Options.
  2. Go to Performance, uncheck Use recommended performance settings.
  3. Check Use hardware acceleration when available.
  4. Restart Firefox to apply changes.

2.3 Enable Hardware Acceleration on Opera

  1. Click the Opera icon (top-left corner) and select Settings.
  2. Scroll down and click Advanced.
  3. Under the System tab, enable Use hardware acceleration when available.
Enabling hardware acceleration on Opera
Enabling hardware acceleration on Opera

3. Upgrade Graphics Drivers

Outdated or incompatible graphics drivers can stop WebGL from working because they limit your system’s ability to show 3D graphics. Updating the drivers makes sure they work with the latest browser technologies and support hardware acceleration, which solves the problem.

  1. Press Windows key + R to open the Run dialog. Type “devmgmt.msc” and press Enter to open Device Manager.
    Run Device Manager using Run Dialog Box
    Run Device Manager using Run Dialog Box
  2. In Device Manager, expand Display adapters. Right-click your graphics card and choose Update driver.
    Update Graphics Driver by right-clicking it
    Update Graphics Driver by right-clicking it.

    Note: If your system has both dedicated and integrated GPUs, update both. Also, ensure you have a stable Internet connection.

  3. Select Search automatically for updated driver software and follow the prompts to find the latest driver.
    Searching for the newest driver automatically
    Searching for the newest driver automatically
  4. Wait for the driver to download fully, then install it.
    Downloading the latest graphics driver
    Downloading the latest graphics driver
  5. After installing the new driver, restart your computer.
    Updating the dedicated Nvidia driver to the latest version
    Updating the dedicated Nvidia driver to the latest version
  6. Check if you can now view WebGL content by reopening your browser.

If you have an older Windows version or if Device Manager can’t find a newer driver, you’ll need to manually install the latest version for your GPU model. Major GPU manufacturers provide software that automatically identifies and installs the correct driver for you. Use the software for your specific GPU manufacturer:

4. Install a Newer Windows version (if applicable)

Upgrading to a newer Windows version can enable compatibility with updated browser features and hardware-accelerated graphics like WebGL. Older Windows versions may miss essential system components or driver support that newer versions have, ensuring smooth WebGL performance.

  1. Press Windows + I to open Settings.
  2. Go to Updates & Security.
  3. Click on Check for Updates.
ABOUT THE AUTHOR

Kevin Arrows


Kevin Arrows is a highly experienced and knowledgeable technology specialist with over a decade of industry experience. He holds a Microsoft Certified Technology Specialist (MCTS) certification and has a deep passion for staying up-to-date on the latest tech developments. Kevin has written extensively on a wide range of tech-related topics, showcasing his expertise and knowledge in areas such as software development, cybersecurity, and cloud computing. His contributions to the tech field have been widely recognized and respected by his peers, and he is highly regarded for his ability to explain complex technical concepts in a clear and concise manner.

Comments

10
    IB
    Ian Stuart Broadhead Nov 8, 2020

    i recently installed windows 10 on my laptop, previously windows 7. some sites are telling me that my browser dose not support webgl. In google chrome advanced settings I have enabled webgl on the system and enabled the hardware acceleration. Re-launhed on changes made in settings. still get same notification……what next?

      MZ
      Muhammad Zubyan Author Nov 9, 2020

      When it starts up again, type in “chrome://gpu” in the address bar and hit the Enter key. It will show you if WebGL is properly enabled or not. If it says that it’s not enabled type “chrome://flags” Search Disable WebGL in the search box on the top. Toggle the appropriate entry to Disabled. Restart Google Chrome for the changes to take effect. If this option of Disable WebGL is not available for you, you will instead have to search for WebGL 2.0 and then change the entry from Default to Enabled.

    AT
    Atul Dec 19, 2020

    Inspite of turning all WebGL related options in Chrome (as mentioned in many videos & blogs), I was still getting “WebGL is not supported” when I was trying to add extension Vysor from here:

    https://chrome.google.com/webstore/detail/vysor/gidgenkbbabolejbgbpnhbimgjbffefm

    Then, in Chrome I made these settings

    Under: chrome://settings/
    Use hardware acceleration when available: True

    Under chrome://flags/
    WebGL 2.0 Compute Enabled
    WebGL Draft Extensions Enabled
    Override software rendering list Enabled
    Hardware-accelerated video decode (Already enabled)

    Restart Chrome.

    I was still getting “WebGL is not supported” when installing extension from above link.
    I spent hours investigating this and found out that instead of above link, if you try going here:

    https://app.vysor.io/

    And then click on CONNECT USB DEVICE, (make sure you connected Android phone with Usb Debugging on) and then select the device and click “Connect”. Now it will show device here: https://app.vysor.io/#/ and once you click on VIEW it will ask for pairing device. Once you chose “OK” on device it will start showing device screen in browser tab !!!

    Reply
    TG
    THE GOOSE Jan 8, 2021

    still getting the error
    did the gpu thing and it seems there shouldn’t be an issue

    Graphics Feature Status
    Canvas: Hardware accelerated
    Compositing: Software only. Hardware acceleration disabled
    Multiple Raster Threads: Enabled
    Out-of-process Rasterization: Hardware accelerated
    OpenGL: Enabled
    Hardware Protected Video Decode: Hardware accelerated
    Rasterization: Hardware accelerated
    Skia Renderer: Enabled
    Video Decode: Hardware accelerated
    Vulkan: Disabled
    WebGL: Hardware accelerated but at reduced performance
    WebGL2: Hardware accelerated but at reduced performance

    SP
    Surpreme_Potato08 May 1, 2021

    I’m trying to play games on itch io but it says my webgl is blocked. Can someone please help me?

      MZ
      Muhammad Zubyan Author May 1, 2021

      Hey Surpreme_Potato08

      First, we will have to check if WebGL is working on your Chrome properly so for checking that, Type “chrome://gpu” in the address bar and hit the Enter key. It will show you if WebGL is properly enabled or not.

        SP
        Surpreme_Potato08 May 4, 2021

        Thanks for the help, it says that webGL is enabled but it still wont work…

          MZ
          Muhammad Zubyan Author May 5, 2021

          Your welcome, try following this article: https://appuals.com/enable-webgl-google-chrome/

          Also, make sure that the Hardware Acceleration for Chrome is enabled from settings, follow these steps to check:-

          1. Click on the 3-dot button on the top right corner of Google Chrome.
          2. Click the “Settings” option.
          3. Scroll all the way down then click “Advanced settings”.
          4. Scroll all the way down again.
          5. Now you should see the option named “Use Hardware Acceleration when available”.
          6. Make sure it’s enabled.

          If that doesn’t work for you, try using Opera browser that should definitely work for you.

    AA
    Abhay Adimani Jul 22, 2021

    for a particular gmail id webgl2.0 error is coming
    on same system and on the same browser with different gmail id it is working absolutely fine what is the reason for this

      MZ
      Muhammad Zubyan Author Jul 31, 2021

      Try using a different browser and log in to the problematic Gmail ID, now check to see if the issue persists.