You may fail to access the Routerlogin.net page due to a corrupt firmware of your router. Moreover, a corrupt browser cache or incompatible browsers may also cause the error under discussion.
The affected user encounters the error when he tries to access the management console of the router through Routerlogin.net. The issue is neither specific to an OS nor a particular model of the Netgear routers. Some users also encountered the issue while setting up the router for the first use.
Before moving on with the troubleshooting process to login to the Netgear router, make sure you are using proper user name and password for the router (admin and password are the default values). Additionally, disconnect your system from all other wired, wireless, corporate, or VPN connections (just a single connection either wireless or wired to the Netgear router). Moreover, disable all pop-up blockers and ad-blocking extensions of your browser.
If you are using Netgear Genie application, remove and then check if you can access the Routerlogin.net page. Also, try to access Routerlogin.net with a different cable and port of your router.
Solution 1: Restart the Router and System
The router issue could be a result of temporary software/communication glitch. This is a very common scenario and can happen every now and then. The glitch can be cleared by power cycling both the router and your system.
- Power off your router and then power off your system.
- Now, remove the power cable from your router.
- Wait for at least 30 seconds and then connect back the power cable to the router.
- Now power on your system and wait till your system is completely powered on.
- Then power on your router and check if you can access the Routerlogin.net.
Solution 2: Use a Different Connection Mode
You may encounter the issue at hand if the connection mode (wired or wireless) of your device is not configured properly or the router is not allowing the particular mode to access its settings page. In this scenario, using a different connection mode may solve the problem.
- If you are having issues with the wireless connection, then connect your router and system with an ethernet cable to check if you can access the Routerlogin.net.
- Similarly, if you are having issues with the wired network, then try to use a wireless connection. If you are using 2.4 GHz band, then try to connect to 5GHz band and check if the router issue is resolved.
Solution 3: Use the Router’s IP Address to Open Management Console
Netgear uses DNS to route you to Routerlogin.net. You may encounter the error at hand if your system could not access its DNS server and hence the address doesn’t get resolved. In this case, using the IP address of your router to open its management console may solve the problem. For illustration, we will discuss the process for a Windows PC to find the IP address of your router.
- Click on the Windows button and in the Windows Search bar type, CMD. Then in the list of results, click on the Command Prompt.
- Now in the command prompt, type the following command and then press the Enter key:
- Now check the value of the default gateway. Usually, it is 192.168.0.1. or 10.0.0.1.
- Then launch a web browser and enter the above-noted address in the address bar (without HTTP or HTTPS) to check if you can access the management console.
Solution 4: Clear the Browser’s Cache
Your browser, like many other applications, uses a cache to speed up things and improve the user experience. You may fail to access the router management page if the cache of your browser is corrupt. In this context, clearing the browser’s cache may solve the problem.
You may follow the instructions as per your browser, whereas, for illustration, we will discuss the process for the Chrome browser. If you do not want to clear the browser’s cache, you may opt to use the private/ incognito mode of your browser (if no extension is enabled in the private/incognito mode).
- Launch the Chrome browser and click on the ellipses button near the top right corner of the window.
- Now in the menu, hover over More Tools and then click on Clear Browsing Data.
- Then select the categories you want to clear and then select the time range (it will be better to select all the categories and select the time of All-Time).
- Now click on the Clear Data button and then wait for the completion of the operation.
- Then check if you can access Routerlogin.net.
Solution 5: Try Another Browser or Use Internet Explorer Mode of the Edge Browser
The login issue could be a result of a bug in the browser you are using which is not yet fixed by the developers. In this case, using another browser may solve the problem.
- Download and install another browser (preferably Firefox).
- Now launch the newly installed browser and check if you can access Routerlogin.net.
If you do not want to use another browser, then you can use Internet Explorer Mode of the Edge browser.
- Launch the Edge browser and click on the hamburger menu (near the top right corner of the window).
- Now in the context menu, click on Settings.
- Then in the left pane of the window, click on the Default Browser.
- Now enable the option of Allow sites to be reloaded in Internet Explorer mode and then restart the Edge browser.
- Upon restart, check if you can access Routerlogin.net.
Solution 6: Try Another Device of a Different OS
The Routerlogin.net issue could also be an OS-specific issue. In this case, using another device of a different OS may solve the problem.
- If you are having issues on Mac/PC, then try to use the mobile browser/ Firefox focus app of an Android phone or you can use Netgear Nighthawk/ Netgear Genie app to check if you can access the Routerlogin.net.
- If you are having issues on Android, then try to use a Mac/PC to check if you can access the Routerlogin.net
Solution 7: Uninstall Your Antivirus Application
Your antivirus application plays a vital role in securing your system and data. But these applications are known to create many issues when accessing network resources. You may encounter the error at hand if your antivirus is blocking access to the Routerlogin.net. Kaspersky and Norton are known to create this issue. For illustration, we will discuss the process for Kaspersky, you may follow the instructions as per your antivirus suite.
- Right-click on the Kaspersky icon in your system’s tray and then in the resulting menu, click on Pause Protection.
- Then click on By User Request and a dialog box will pop out stating that Kaspersky turned off.
- Now check if you can access Routerlogin.net.
- If not, click on the Windows button and in the Windows Search bar type Control Panel. Then in the results, open Control Panel.
- Then open Uninstall a Program.
- Now in the list of installed applications, select Kaspersky and then click on Uninstall.
- Now follow the prompts on your screen to uninstall Kaspersky and then restart your system.
- Upon restart, check if you can open Routerlogin.net.
- If so, then change the default IP of your router (usually, 192.168.0.1) and then reinstall Kaspersky. Now check if you can access the router’s URL. If not, then you may have to use another antivirus product.
Solution 8: Reset the Router to Factory Defaults
If nothing has worked for you so far, then the router issue is a result of the corrupt firmware of your router. In this context, resetting the router to its defaults may solve the problem. But keep in mind that after performing a factory reset, any personalized router settings and configurations will be lost; including user name, password, SSID, etc.
- Make sure that your router is powered on and disconnect it from all other devices like PCs, Laptops, etc. Also, make sure no cable is plugged into the router except the power cable.
- Now use a paper clip (or something similar) to press and hold the Reset button or Restore Factory Settings button (located on the back of your router) for seven seconds (power LED should flash during this process). In some models, there are two reset buttons, make sure you are using the correct one to reset the router.
- Then release the Reset button and wait for the router to restart properly (power LED will turn green).
- Now connect the router to the internet and then connect the router to a computer with an ethernet cable. Make sure that the computer is not connected to any other network/Wi-Fi.
- Then open a web browser and check if you can access Routerlogin.net.
- If Genie page appears while accessing Routerlogin.net, click on Yes.
- Now on the next screen select Let You Choose and then select the router model.
- If asked, you know how to turn off the Wi-Fi of your router, select No.
- Then follow the prompts on your screen to set up your router.
If you cannot access Routerlogin.net even after the factory reset, then you need to perform 30-30-30 reset (which will clear out the NVRAM of the router and thus solve the problem).
- Make sure your router is powered on and no cable is connected to it except the power cable. Disconnect every device PC, laptop, etc. from the router.
- Now press and hold (through a paper clip or a similar object) the Reset button for 30 seconds.
- Now, while keeping hold of the reset button, unplug the power cable of the router and keep hold of the reset button for another 30 seconds.
- Then, while keeping hold of the reset button, plug back the power cable and keep hold of the reset button for another 30 seconds.
- Then release the reset button and wait for one minute.
- Now unplug the power cable of the router and wait for another 30 seconds.
- Then plug back the power cable and power on your router.
- Now connect the router to the internet and then to a PC with an ethernet cable.
- Now launch a web browser on the PC and hopefully, you can access the Routerlogin.net. If so, do not forget to update the firmware of your router to avoid any future issues (Advanced > Router Update).
- If you are having issues with the wireless connection, then try to switch to the 5GHz band after factory resetting the router.
If a factory reset has not helped you, then you may have to replace your router.