PUBG Keeps Crashing? Here’s how to fix

A lot of players have been experiencing an issue while trying to play PlayerUnknown’s Battlegrounds. The game is crashing for multiple users in different places and scenarios. While the situation may differ, the end result is the same. As it turns out, PUBG can crash due to a number of reasons which includes your in game FPS, the game files that are installed on your computer along with other reasons like overclocking and more. Now, in different cases, different things can cause the issue to occur. However, regardless of that, in this article, we will be showing you how to solve the PUBG crashing issue so just follow through.

PUBG

As it turns out, PUBG is one of the most famous games that has been out for a while now. If your game is crashing constantly, you are definitely not the only one as there have been a lot of users who have encountered the same issue. Like we have mentioned, the reason that you are experiencing the issue in question can vary and might even be specific to your scenario only as well. However, despite that, we have compiled a list of possible causes that can usually trigger the problem in question. Therefore, with that said, let us get started and go through them so that you can establish a better understanding of the problem at hand. 

  • Outdated Drivers — The first reason due to which you might come up across the crashing issue is when the drivers installed on your PC are not up to date. This can especially occur when your graphics drivers are not updated. In such a scenario, you will simply have to make sure that your drivers are not obsolete. 
  • Overclocked Components — One of the reasons that you may encounter the problem in question is when you have overclocked components on your computer. While overclocking can get you a free performance boost, it may not function very well on certain games and as such it can cause crashing problems.
  • Third-Party Interference — In some cases, the problem can also arise if there are third-party processes in the background interfering with it. In addition to that, the game can crash when the game process does not have sufficient permissions. In such a scenario, you will have to run the game as an administrator to resolve the issue.
  • Screen Scaling — As it turns out, as per some user reports, the problem can also arise due to your screen scaling in some cases. This happens when your screen scaling is in between the range of 100-120%. To resolve the problem, you will have to make sure that your scaling is set to 100 or 120, not in between.

Now that we have gone through the possible list of causes, let us get started with the different methods that you can implement to resolve the issue. With that said, let us jump into it without any further delay.

Lock In-game FPS

As it turns out, the first thing that you should do when your PUBG game keeps on crashing is to lock your FPS to a certain number. This has been reported by other users who were facing a similar issue and locking their FPS helped stop the crashes. Therefore, locking your FPS is the first thing that you should give a shot as well.

To start off, we would recommend locking your FPS to 60 at first and then move from there to see when the problem actually arises. This can be done via the options provided in the game settings. In case locking your FPS does not fix the problem for you, move on to the next method down below. 

Change Screen Scaling (if applicable)

Another thing, like we have mentioned, that can potentially cause the game to crash is your screen scaling. As is apparent from the name itself, screen scaling is essentially how much the pixels on your screen should be enlarged. If you have changed your screen scaling from the default value, that might cause the game to crash in some cases.

In addition to that, the default value of screen scaling might also be problematic as it depends on your monitor. Therefore, in any case, you will have to check your screen scaling and make sure that the problem isn’t being caused from there. As it turns out, if your screen scaling is in between the range of 100-120, that might be triggering the error. In such a scenario, you are going to change it to 100 or 120, but not in between. To do this, follow the instructions given down below:

  1. First of all, press the Windows key + I buttons on your keyboard to bring up the Windows Settings app.
  2. There, on the System tab, make your way to the Display menu.
    Windows Settings
  3. Now, once you are in the Display menu, look for the Scale & layout portion.
  4. Underneath that, make sure Scale is set to 100% or if you want to have a larger scaling, set it to 120%. Do not set it to anything in between.
    Checking Display Scaling
  5. Once you have done that, go ahead and open up the game and see if the problem is still there. 

Verify Game Files Integrity

If the installation of PUBG on your system is missing certain files or in case some files are damaged, that can also cause the game to constantly crash. This is pretty obvious because these files are what the game is running upon and if there’s any damage there, it won’t be able to run properly. 

File issues like these can be easily resolved by performing a game files integrity check. As it turns out, this will scan all the game files that are present on your system for any corruptions along with any missing files. In both the cases, the said files will be redownloaded in order to resolve any problems that might be caused due to them. To do this, follow the instructions given down below:

  1. First of all, open up the Steam client on your PC.
  2. Then, on the Steam client, navigate to the Steam Library.
    Navigating to Steam Library
  3. On the left hand side, right click on PUBG and from the drop down menu, choose the Properties option.
    Navigating to Game Properties
  4. After that, switch to the Local Files tab on the left hand side.
  5. Finally, click on the Verify integrity of game files button provided.
    Verifying Integrity of Game Files
  6. Wait for the process to complete. Your game files will be scanned and newer ones will be downloaded in case of any anomalies.
  7. After that is done, go ahead and try running the game again to see if it still crashes. 

Run Steam and PUBG as Administrator

Third-party interference is a pretty common trigger these days for such issues. There are multiple cases where an application crashes due to the interference of a third-party application. In addition to that, an app can also stop working if it does not have the required permissions to run properly. In such a scenario, what you can do to fix the problem is to run the applications as an administrator.

Doing that will give it the required permissions and third-party interference won’t be as significant as well. For this purpose, you will have to run both the Steam client and PUBG as an administrator. To do this, follow the instructions down below:

  1. First of all, navigate to the directory where Steam is installed.
  2. Right click on the steam.exe file and from the drop down menu, click Properties.
    Opening up Steam Properties
  3. On the Properties window, switch to the Compatibility tab.
  4. There, tick the Run this program as an administrator checkbox.
    Setting Steam to Run as an Administrator
  5. Follow this up by clicking Apply and then hit OK. 
  6. Once you have done that, you will need to do the same for PUBG.
  7. To do that, go to your Steam library and right-click on PUBG. From the drop down menu, go to Manage > Browse local files.
    Opening up Installation Directory
  8. This will open up a File Explorer window in the installation directory of PUBG. Do the same for the PUBG app. 
  9. Once done, launch the game and see if the game still crashes. 

Update Graphics Drivers

Like we have mentioned in the start, the graphics drivers on your computer are really important. This is because the drivers are used in order to communicate with the graphics card that is installed in your PC. If the drivers are outdated, there’s a good chance that it can cause the game to crash. In addition to that, a version of the NVIDIA graphics drivers had an issue which caused the game to crash. 

Therefore, it is always best to update your drivers in order to resolve such issues. To update your graphics drivers, follow the instructions given down below:

  1. First of all, open up the Device Manager by searching for it in the Start Menu.
    Opening up Device Manager
  2. On the Device Manager window, expand the Display adapters list.
    Device Manager
  3. Right click on your graphics driver and from the drop down menu, choose the Uninstall device option.
    Uninstalling Graphics Drivers
  4. Once the driver has been uninstalled, head to your manufacturer’s website and download the latest drivers that are available for your GPU.
  5. Install the drivers and then restart your computer.
  6. After your PC boots up, launch the game and see if it is still crashing.

Remove Overclock

Finally, if none of the methods above have resolved the problem and you have overclocked your components, then the problem is probably being caused by the overclock that you have applied. Overclocking is usually a good option if you know how to do it properly since it can get you a free performance boost. However, there are some titles that may not run properly because of said overclocking.

If this case is applicable to you, then you will have to remove the overclock that you have applied on your components especially the GPU and then see if the problem is still there.

Kevin Arrows
Kevin is a dynamic and self-motivated information technology professional, with a Thorough knowledge of all facets pertaining to network infrastructure design, implementation and administration. Superior record of delivering simultaneous large-scale mission critical projects on time and under budget.