Troubleshoot Logitech keyboard not working (6 Methods)

The Logitech keyboard not working problem occurs when the batteries stop producing electricity, preventing the keyboard from communicating with the USB receiver. Despite having good batteries, your keyboard can also stop working due to using a faulty USB port, driver, and receiver.

Logitech Keyboard Keys are Not Working
Logitech Keyboard Keys are Not Working Fix

Moreover, if you have a keyboard that needs a Bluetooth connection to communicate, ensure the keyboard device is paired properly and is not disabled.

Before trying all the solutions, make sure to re-plug the dongle or receiver because when the wireless devices suddenly stop working, re-plugging the receiver is the way to restart the device. Moreover, if your receiver has a connect button, ensure that the button is set to turn on.

IssueLogitech Keyboard Keys are Not Working
CausesDead Batteries
Faulty USB Port
Faulty Receiver
Corrupted Keyboard Driver
Interfearence from Filter Keys
SolutionsRestart Your Device
Use another USB Port
Reinstall the Keyboard driver
Disable Filter keys
Remove or Replace the keyboard battery
A Faulty Receiver

1. Restart your device and keyboard

The first step is to restart your device and your Logitech keyboard. In some cases, when a wireless device or even a wired device stops working, restarting the device is the best way to troubleshoot.

Restarting the devices will make communication strong because it restarts the essential services that are used for communicating with wireless and wired devices. This will also apply to your Logitech keyboard firmware. Hence, restart the Logitech keyboard if it has a power button, and restart your laptop or computer.

2. Use another USB Port

If your Logitech keyboard comes with a dongle, also known as a receiver, try plugging the receiver into another USB port because sometimes the USB port does not receive power from the motherboard, which causes the plugged device to stop working. Hence, try changing the port to see if the issue is fixed.

3. Reinstall the Keyboard driver

Corrupted divers can prevent the Logitech keyboard from registering the keys. Driver corruption can be caused by malware as it is used to do illegal activities on the victim’s PC.

Hence, if you download the programs from untrusted sites, make sure to reinstall the driver from the official site, as there are high chances of corrupted drivers installed on your system, which will get overwritten after re-installing the keyboard driver.

To ensure that, you need to reinstall the keyboard driver by following the instructions:

  1. Right-click the Start Menu and select Device Manager.
    Heading to the Device Manager
    Heading to the Device Manager
  2. Open the device manager and expand the Keyboards.
  3. Right-click on the keyboard driver and select Uninstall device.
    Uninstalling keyboard driver
    Uninstalling keyboard driver
  4. Again click Uninstall to confirm.
    Avoiding a warning to uninstall the keyboard driver
    Avoiding a warning to uninstall the keyboard driver
  5. Once done, restart your computer to install the driver.
  6. Then, check if the problem is fixed.

4. Disable Filter keys

Even though filter keys allow users to avoid pressing repeating keys, they also interfere with global keyboard keys, which prevents Windows from registering them. To avoid this, try disabling the filter keys by following the instructions.

To disable the filter keys:

  1. Right-click the Start Menu and go to Settings.
    Opening Settings by right-clicking Start Menu
    Opening Settings by right-clicking Start Menu
  2. Navigate to Accessibility from the left.
  3. Scroll down to the bottom and go to Keyboard.
    Navigating to Keyboard Interaction Settings
    Navigating to Keyboard Interaction Settings
  4. Turn off the Filter keys if enabled. Once done, check if the Logitech keyboard starts working again.

5. Remove or Replace the keyboard battery

Since the wireless Logitech keyboard runs on batteries, it is possible that your batteries run out of power and cannot be used more. You can try disconnecting and reconnecting them to see if that works. If it does not work, try replacing the batteries.

6. A Faulty Receiver

If you have a wireless keyboard, it is possible that your keyboard cannot communicate with Windows due to damage or a faulty receiver. If none of the methods has worked for you, either the keyboard is broken or the receiver. There are few chances of a broken keyboard; you can try replacing your Logitech receiver.

Logitech Keyboard Not Working- FAQs

Why does my Logitech wireless keyboard stop working?

This can be due to having low-power batteries. It is possible that your batteries cannot utilize more, which is why your keyboard stops working. You can consider buying new batteries.

How to fix Logitech wireless keyboard keys not working?

This problem occurs when the receiver stops communicating with the keyboard. To fix this, just press the connect button on the receiver to reestablish a connection.


Muhammad Zubyan

Muhammad Zubyan is a certified Google IT Support Professional with over 7 years of extensive experience. He has worked on more than 1500 computers, gaining valuable insights that enable him to detect and troubleshoot any complicated root cause of Windows-related issues and errors. In addition to managing Appuals as a Senior Editor, he is currently developing his own Game Optimization program that caters to both gamers and casual users alike.