Troubleshoot Logitech keyboard not working (6 Methods)

The Logitech keyboard not working problem occurs when the batteries stop producing electricity, preventing the keyboard from communicating with the USB receiver. Despite having good batteries, your keyboard can also stop working due to using a faulty USB port, driver, and receiver.

Moreover, if you have a keyboard that needs a Bluetooth connection to communicate, ensure the keyboard device is paired properly and is not disabled.

Before trying all the solutions, make sure to re-plug the dongle or receiver because when the wireless devices suddenly stop working, re-plugging the receiver is the way to restart the device. Moreover, if your receiver has a connect button, ensure that the button is set to turn on.

1. Restart your device and keyboard

The first step is to restart your device and your Logitech keyboard. In some cases, when a wireless device or even a wired device stops working, restarting the device is the best way to troubleshoot.

Restarting the devices will make communication strong because it restarts the essential services that are used for communicating with wireless and wired devices. This will also apply to your Logitech keyboard firmware. Hence, restart the Logitech keyboard if it has a power button, and restart your laptop or computer.

2. Use another USB Port

If your Logitech keyboard comes with a dongle, also known as a receiver, try plugging the receiver into another USB port because sometimes the USB port does not receive power from the motherboard, which causes the plugged device to stop working. Hence, try changing the port to see if the issue is fixed.

3. Reinstall the Keyboard driver

Corrupted divers can prevent the Logitech keyboard from registering the keys. Driver corruption can be caused by malware as it is used to do illegal activities on the victim’s PC.

Hence, if you download the programs from untrusted sites, make sure to reinstall the driver from the official site, as there are high chances of corrupted drivers installed on your system, which will get overwritten after re-installing the keyboard driver.

To ensure that, you need to reinstall the keyboard driver by following the instructions:

1. Right-click the Start Menu and select Device Manager.

   

2. Open the device manager and expand the Keyboards.
   
3. Right-click on the keyboard driver and select Uninstall device.

   

4. Again click Uninstall to confirm.

   

5. Once done, restart your computer to install the driver.
6. Then, check if the problem is fixed.

4. Disable Filter keys

Even though filter keys allow users to avoid pressing repeating keys, they also interfere with global keyboard keys, which prevents Windows from registering them. To avoid this, try disabling the filter keys by following the instructions.

To disable the filter keys:

1. Right-click the Start Menu and go to Settings.

   

2. Navigate to Accessibility from the left.
3. Scroll down to the bottom and go to Keyboard.

   

4. Turn off the Filter keys if enabled. Once done, check if the Logitech keyboard starts working again.

5. Remove or Replace the keyboard battery

Since the wireless Logitech keyboard runs on batteries, it is possible that your batteries run out of power and cannot be used more. You can try disconnecting and reconnecting them to see if that works. If it does not work, try replacing the batteries.

6. A Faulty Receiver

If you have a wireless keyboard, it is possible that your keyboard cannot communicate with Windows due to damage or a faulty receiver. If none of the methods has worked for you, either the keyboard is broken or the receiver. There are few chances of a broken keyboard; you can try replacing your Logitech receiver.