How to Fix Laptop Turns Off When Unplugged?

When a laptop turns off immediately after unplugging it from the power source, it usually indicates a more serious problem beyond just a low battery. This often suggests an issue with the battery itself or its connection to the laptop’s power system. The most common cause is a faulty or worn-out battery that can no longer hold a charge or provide enough power.

Other possible causes include malfunctions in the motherboard’s charging circuit or outdated power management drivers.

In this article we will discuss different fixes to this problem.

1. Change Power Management Settings

Incorrect power settings, like having the critical battery level set too high or the wrong actions for low battery, can make the laptop shut down right away when unplugged. By changing these settings—such as setting the “critical battery action” to hibernate instead of shut down or adjusting the processor power settings—you can help the system manage battery power better.

  1. Go to the Start Menu, type in Power Plan, and click ‘Edit Power Plan’.
  2. Click ‘Change advanced power settings’.
  3. Scroll down and locate ‘Processor power management’, then click to expand it.
    Processor power management – Windows Power Options
  4. Expand the Maximum processor state and reduce the On-battery option to 20%.
  5. Expand Display and click on Enable adaptive brightness.
  6. Turn on adaptive brightness for both on-battery and plugged-in options.
    Enabling Adaptive Brightness from Windows Power Options

2. Reinstall Battery Drivers

The problem might be caused by faulty drivers that stop your laptop from reading the battery charge correctly, leading to sudden shutdowns when unplugged. Reinstalling the drivers can fix this, allowing your laptop to read power levels correctly and run well on battery.

  1. Go to the Start Menu, type in Device Manager, and open it.
  2. Expand Batteries, then right-click each ACPI option one by one.
  3. Select Uninstall.
    Battery Driver Uninstall – Device Manager
  4. Once you’ve uninstalled the drivers, reboot your laptop.

After rebooting, your battery drivers will be installed automatically.

3. Run Power Troubleshooter

Running the Power Troubleshooter is an easy way to fix software issues that make a laptop shut down when unplugged. This tool looks for wrong power settings, driver issues, and other power problems, then tries to fix them automatically.

  1. Press Windows + I to open Settings.
  2. Go to Update and Security.
    Windows Settings
  3. Navigate to the Troubleshoot tab.
  4. Under Find and fix other problems, find Power.
  5. Click it and then hit Run troubleshooter.
    Running Power Troubleshooter to Detect Power Settings Flaws

4. Power Reset Your Laptop

A power reset removes leftover electricity in your laptop, which can help fix power or charging problems.

  1. Shut down Windows, or if there is power, hold the power button until there’s no power.
  2. Unplug any external peripherals connected to your laptop.
  3. Unplug the power cord and remove the battery from the battery compartment.
  4. Hold the power button for about 15 seconds.
    Power Reset
  5. Notice the power light blink briefly.
  6. Reconnect the power cord and turn on your system.

5. Disconnect the Battery

This process clears leftover energy in the capacitors or circuits, which might be messing up the battery. It lets the hardware reset and adjust itself when reconnected.

  1. Shut down your laptop and unplug the power cord.
  2. Use a screwdriver to remove screws and access the battery.
  3. Locate the battery and disconnect it carefully.
    Removed Battery
  4. Wait for about 15 minutes.
  5. Reconnect the battery and replace the screws.
  6. Plug in the power cord and turn on your system.

6. Update BIOS

If your chipset or BIOS isn’t updated, your laptop might have trouble managing parts like the battery. The BIOS helps hardware and software work together. An old BIOS might misread the battery or poorly manage power, causing shutdowns when unplugged. Updating the BIOS ensures your laptop correctly understands and handles the battery, which can fix these issues.

Here are guides to different BIOS update, HP Bios Update, Dell Bios Update.

7. Change the Battery

If the fixes don’t work, your laptop might need a new battery. Be sure to buy an original battery from your laptop’s maker to ensure it fits and works well.

ABOUT THE AUTHOR

Kevin Arrows


Kevin Arrows is a highly experienced and knowledgeable technology specialist with over a decade of industry experience. He holds a Microsoft Certified Technology Specialist (MCTS) certification and has a deep passion for staying up-to-date on the latest tech developments. Kevin has written extensively on a wide range of tech-related topics, showcasing his expertise and knowledge in areas such as software development, cybersecurity, and cloud computing. His contributions to the tech field have been widely recognized and respected by his peers, and he is highly regarded for his ability to explain complex technical concepts in a clear and concise manner.

Comments

61
    JE
    James Ely Jul 21, 2019

    I want to thank you for this post. I was given a laptop without a battery. I bought one online but when installed, the laptop showed that it was charged. But when I unplugged the power supply the laptop would not run on the battery. I went to a place that fixes computers and was told I needed a new battery even though this one had never really been used. I finally came across this post and gave the suggestions a try. So far so good. I will post again if there are any further issues.

      GS
      Gary Spatol Jan 20, 2020

      WHICH “suggestions” did you try? Which one finally worked? Thank you.

      GK
      GANESH BHARAT KASHID Aug 13, 2020

      Which suggestions worked ??

    SB
    susanta bhanja Sep 29, 2019

    Thanks a lot. Worked for me too…

    NH
    needs help Oct 6, 2019

    Which one worked for you?

      SW
      Shane Warren Author Oct 6, 2019

      Your case might not be the same, go through all of them and you will probably fix your issue.

    SK
    s.k Feb 1, 2020

    Nothing here has worked for me, it may be because my battery has died, this whole thing started doing this 2 months ago. I’ve had my HP laptop for 4 years now and its never had any major issues like this before. I don’t want to replace it, is there anything else i could do? Can anyone help me with this?

      SW
      Shane Warren Author Feb 2, 2020

      Yes, it can also be due to a hardware issue.

    MF
    Michelle Flores Feb 2, 2020

    Thank you, this really helped me. I got scared when it automatically shut down, because last time it happened to me it wouldn’t work.

    MO
    moh29 Feb 9, 2020

    Solution 3 works with me! Thank you so much for your help.

    CJ
    CJ Apr 18, 2020

    #3 worked for me. I appreciate the assist.

    MM
    muna mutenda Jul 9, 2020

    Thank you! Solution 1 worked for me!

    AT
    Atif Aug 24, 2020

    My laptop shuts down once I remove the power supply and it doesn’t get charged more than certain percentage
    How can I get rid of this problem?
    I use an Asus laptop with non removable battery.

      SW
      Shane Warren Author Aug 27, 2020

      Its battery is most likely faulty, you will have to get it replaced.

    D
    D Sep 13, 2020

    I did solution 1 & 2 and my battery is fixed. THANK YOU!!!!!!

    MZ
    Muhammad Zubyan Author Oct 26, 2020

    It could be battery or it could be the charger. The only way to find out is to test. So when the laptop is plugged in does the battery charge all the way to 100% or not? Also, can you try the following: take the laptop battery out safely if the laptop allows, unplug the charger, then press and hold the power button for 8 seconds. Release the power button, put the battery back in and see if the battery charges? if the battery is not charging at all, then it may be the battery. You can run a diagnostic test as well if its available. I can find out for you if you send me the model # of your laptop.

    Reply
    EA
    Elzy Art Oct 28, 2020

    With Solution #2, does reboot mean the same restarting?

      MZ
      Muhammad Zubyan Author Oct 28, 2020

      Yes, rebooting is another word for restarting.

    DD
    Donald Duty Dec 10, 2020

    I have a 17 t hp 3d laptop ,bought a new battery same make model,installed said charging,showed 100 percent,when I unplugged it it died,I reset bios took battery out,an drivers reinstalled,ran battery check,all ok still showing 100 percent but when I unplug it it died ,also done check in command center,an hp assistant? Need some advice thank you.

      MZ
      Muhammad Zubyan Author Dec 13, 2020

      Then you can have a technician check if the problem is with the battery or the laptop itself before a replacement for your battery.

    ST
    Steve Dec 18, 2020

    Thank you! Very well written article that helped me.

    TA
    Tanchbattery Jan 9, 2021

    Thanks for your post, I told my customer to repair the issue follow your steps, it works.

    JR
    jolly roger Feb 9, 2021

    Was doing good until i get to the part “After that, expand Display and then click on Enable adaptive brightness.” The jokes on me because there is no “enable adaptive brightness” option! What a waste of time!

      MZ
      Muhammad Zubyan Author Feb 10, 2021

      There are plenty of other methods have you tried any other methods?

    SO
    someone Mar 9, 2021

    Which solution should i try if my laptop overheats when playing games and every time I unplug it it turns off immediately? or is the battery just done for?

    MZ
    Muhammad Zubyan Author Mar 10, 2021

    Try unplugging it when your laptop is idle and you aren’t playing anything if it still turns off then the battery is just done. However if it doesn’t I really suggest you to stop playing that game as it can be dangerous for your laptop.

    NB
    Nur Izzah Batrisyia Mar 14, 2021

    Hi, I just sent my laptop to upgrade from hdd to ssd and suddenly after the upgrade, the battery doesn’t work at all. i cannot switch on my laptop without plugging in the charger at all. how may i solve this problem?

      MZ
      Muhammad Zubyan Author Mar 15, 2021

      Take the laptop battery out safely if the laptop allows, unplug the charger, then press and hold the power button for 8 seconds. Release the power button, put the battery back in, and see if the battery charges? If that doesn’t work you will have to replace your battery.

      Reply
    MS
    Max steel Apr 17, 2021

    Hi. I have vaio. When I plug in. The battery’s light turns on for few seconds and then turns off. Laptop shows full battery. But dies as soon as takes off the main power

      MZ
      Muhammad Zubyan Author Apr 18, 2021

      Unfortunately, it seems like your battery is not working correctly I suggest you remove that battery and buy a new one. If you are planning to use it as a Desktop (Using Laptop as Plugged) Then I highly recommend you remove the battery and then you can use it as a desktop.

      Reply
    TB
    Turhan Bey Apr 23, 2021

    Can a bad battery cause the whole system to explode into a ball of brilliant flame?

      MZ
      Muhammad Zubyan Author Apr 23, 2021

      It really depends upon the condition of the battery itself, however, it is recommended that if your laptop battery isn’t working properly. Remove it and use the laptop by plugging the charger as a power source.

        TB
        Turhan Bey Apr 23, 2021

        Unless one is desperate for Air Miles I suppose and in that case, buy the battery. Anyway, thanks for the reply.

    NK
    Nancy Kowalske Apr 28, 2021

    Purchased new charger and battery. Also ran trouble shoot and removed battery and held power button for 10 seconds. Laptop is not even two years old. Appreciate any other ideas.

      MZ
      Muhammad Zubyan Author Apr 29, 2021

      Unfortunately, it seems like the battery connection that connects your laptop to the battery might be broken. We suggest you contact a technician and let him take a proper look at your laptop.

    JO
    Joni Jun 19, 2021

    Hi! My name is john and im here cuz my battery has some problem. im on windows 7 32 bit and i have samsung laptop. the problem is that when i was working my computer shut down direct when teh power went out for like 10 min and will not turn on untill is pluged in with power. when the power come back, in the battery there is a button and 4 lights that tell you the batery power . wen i cliked the button to showm me power it was weird because the lights were not the way they ment to be like (on,off,on,off) and when i turn it back on it will not charge it will always stay 9%. soo any of these didnt work . i posted this to see if any one can help me!

      MZ
      Muhammad Zubyan Author Jul 27, 2021

      Please let me know the Model Number of your Laptop.

    GK
    Garrett Kolasser Jul 27, 2021

    fixed. thx

    IA
    Intezar Ali Aug 2, 2021

    how this can be a windows driver problem, my laptop shuts off when unplugged in Linux OS, in Windows os even when in bios screen or just after pressing power button, I tried all of your suggestion but not succeeded.I have just upgraded to win11 laptop is less than 2 year old so battery is good.

      MZ
      Muhammad Zubyan Author Aug 4, 2021

      Then it must be an issue with your battery I suggest you take your laptop to a technician and let him have a look.

        LN
        lol nabar Feb 6, 2022

        yes’

    LY
    lyckos Sep 23, 2021

    I have a Toshiba Satellite l50-b laptop, I bought a new compatible battery (I couldn’t find original toshiba battery) and installed it. I let it charge with laptop turned off. When I turned my lapptop on there was indication that my battery was charging and eventually it reached 100%. I tried then to work without power cable but when I took it off the laptop shut down and it wouldn’t turn on without reconnecting ac adapter. Also after I reconnected ac adapter I had to set time and date again through BIOS, something that wasn’t necessary if I used again the old battery. Αnother thing is that my model doesn’t have a CMOS battery

      MZ
      Muhammad Zubyan Author Sep 23, 2021

      Okay, so it seems like this is a battery issue. I suggest you to take your laptop to a technician and let him have a proper look.

    PS
    pscoldfire Oct 7, 2021

    #2 worked, thank you!

    OO
    ojeifo oziegbe Oct 25, 2021

    Didn’t work for me. Updated to latest version of windows 10. I use a dell latitude 5850. The battery is than 2 months. So its probably a bug. My bios is 2019 so I don’t think I have to update it.

    PA
    Parisa Nov 6, 2021

    Solution 1 solved my problem.
    Thank you veryyyyyyyy much.

    PA
    Parisa Nov 6, 2021

    #1 solved my problem.
    Thank you veryyyyy much.

    IG
    idaho green Feb 18, 2022

    In the solution #2, will the ACPI be really reinstalled after I uninstall it and then reboot the laptop? I’m scared because it might end up getting deleted permanently and mess up my laptop even more.

      MZ
      Muhammad Zubyan Author Feb 24, 2022

      Yes, it will be reinstalled don’t worry.

      Reply
    PG
    Philip Gould Mar 9, 2022

    On an HP Probook 455 G1 I had to change (in the advanced power settings), the ATI Powerplay setting (on battery), from Max Battery to Max Performance. Then it worked fine on battery. I had previously checked that it ran OK on a stress test in Slackware, which was fine, so I tried the tips re Windows 10 power settings and found one that worked.

    Reply
    FE
    fernando May 9, 2022

    solution 3 works for me thnx man

    NO
    NoobMaster69 Jun 12, 2022

    High chances are they stole your battery in the process.

    AT
    Atorb Tech Jul 28, 2022

    Kindly help.
    My one year old Laptop suddenly became very slow. Reinstalling Windows 11 and updating all the drivers didn’t solve the issue. I tested the read-write speeds and no issues found there. But running Geek-bench only gave Single core – 62 & multicore – 152 which is almost 1/15 of original results.
    I can see that the CPU doesn’t go above 6% even if i try running Geek-bench 5. CPU remain below 7% no matter what i do.
    There is no heating,Fans are also working.
    Model: Acer Aspire 3
    CPU – intel Core i3 11th Gen
    RAM idle usage – 60%
    CPU idle – 2 to 3%
    Disk idle – 1 to 2%

      MZ
      Muhammad Zubyan Author Aug 1, 2022

      Contact me on my Discord I have to look into this issue remotely.

      Zubyan Gul#9955

      Here is my ID

    ML
    Mega Llama Aug 15, 2022

    I have tried all of the non-physical solutions here but none of them are working, can I add you on Discord so we can try and figure this out?

      MZ
      Muhammad Zubyan Author Aug 16, 2022

      Sure! add me Zubyan Gul#9955

        II
        info info Sep 21, 2022

        Hello if you don’t mind I will add you as well as I have tried all those solutions and nothing worked. thank you for your kind support.

          MZ
          Muhammad Zubyan Author Sep 23, 2022

          Sure, Add me I don’t mind.

    II
    info info Sep 21, 2022

    Hello, I have tried all those solutions and nothing worked. I have a new batterie and new cable charger on my E6420- i7 i2620M. new Bios A26 installed. the laptop turns off after 10 min of disconnecting it from the cable charger. Windows 10 pro installed, please let me know what can I do, if you don’t mind I would like to add you on discord to figure this out. Thank you for your time and support.

      MZ
      Muhammad Zubyan Author Sep 23, 2022

      Sure, add me here is my ID: Zubyan Gul#9955

    SA
    sadie Feb 26, 2023

    duuude you literally saved my life! and money! if i hadn’t tried to at least see if there was the possibility of fixing it by myself somehow, and clicked on your site, i probably would’ve taken it to get fixed and probably pay a lot because i mean, things here are expensive these days. anyway, kudos to you, and keep going! thank you so much!!!