Windows

Fix: ERR_ADDRESS_UNREACHABLE

Users experience the error message “ERR_ADDRESS_UNREACHABLE” when they are unable to access certain websites on their computer. It should be mentioned beforehand that this issue can be either at your side or at the server side.

ERR_ADDRESS_UNREACHABLE in Chrome

If the problem is at your side, the router or your internet settings are mostly in fault. If the issue is on the server’s side, the server might not be accepting the requests on the required port addresses. This is a very generic issue and if the issue is at the client’s side, it is mostly fixed instantly.

What causes the error “ERR_ADDRESS_UNREACHABLE” in Google Chrome?

The reasons why you might experience this error message when accessing websites on Google Chrome are but not limited to:

  • Router issues: Your router might be in an error state which might be causing issues in submitting requests to the designated ports.
  • Proxy settings: If you are using a proxy connection when accessing websites, it will not be handling your requests properly. Disabling or enabling the proxy server according to the situation fixes the error.
  • Incorrect website access environment: If you are accessing a private address in a public network, you will receive the error message.
  • Sever issues: If you are the website owner and your users are not able to access the website, make sure that you are properly handling and entertaining the requests which are done at the proper ports.

Before we start with the solutions, you need to make sure that you are connected to the proper internet network. If you are trying to access a private address, you need to be in that network. We will elaborate this point further down in the solutions.

Solution 1: Restarting your Router

In a majority of the cases, restarting the router fixed the error messages instantly. There are numerous cases where the router goes into an error state which is quite common with network devices. A simple restart will usually fix this error message.

  1. Turn off the power supply of your router and let it sit idle for around 2-5 minutes.
Router
  1. After the time is elapsed, turn it back on and after some moments, connect your computer again.
  2. Now try accessing the website and check if the error message is resolved.

If this is unable to solve your issue and you are still experiencing the error message, you can browse to all the other solutions. If even they don’t work, you can try resetting your router. Do note that you might need to know the details that your ISP uses in your router to make it operational so give them a call before resetting to ask the details.

  1. Locate the small hole behind your router with the tag of reset.
  2. Take a small pin and keep pressing the hole for around 4-5 seconds.
Resetting Router
  1. Your router will now be reset. You can easily connect to the router using an Ethernet wire and go to the router address (mostly also printed on the back).
  2. Now enter any details your ISP provides to access the internet. Now check if the error message is resolved.

Solution 2: Disabling/Enabling Proxy server

If you are using a proxy server outside of your organization or office, you will not be able to access the internet. A proxy server adds an additional component before accessing the internet to save time and bandwidth etc. These proxy servers are mostly not implemented outside of office and hospital environments. According to your situation, you should either disable or enable the proxy server on your computer.

  1. Press Windows + R, type “inetcpl.cpl” in the dialogue box and press Enter.
  2. Now select the tab of connections and click LAN Settings.
LAN Settings – Windows
  1. Now you should either enable or disable the proxy server according to the environment you are in.
Enabling or disabling Proxy Server

Solution 3: Checking Address

Another scenario where you might experience this error message is where you are trying to access a private address while connected to a public network. Site address such as ‘192.168.1.8’ etc. usually corresponds to a private address which is only accessible in private networks.

Checking address

Make sure that the address you are trying to access is not bound because of networks. If it is, make sure that you connect to the proper network and then try accessing it again.

In addition to the above solutions you should also try the following workarounds:

  • Try accessing the website in another network with a different ISP.
  • Try accessing the site using another browser. If everything works perfectly in the other browser, it signifies that there are issues with your browser and you can go ahead and either reset or reinstall it.
  • Try in the incognito tab. This will help troubleshoot whether your browser add-ons are responsible for the error you are experiencing.
  • Try accessing the website in another device while on the same network. Do the same later on while connected to a different network. This will help diagnose further and help isolate the issue to either your device or your network.
  • If every solution fails, feel free to contact your ISP.

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Expert Tip

Fix: ERR_ADDRESS_UNREACHABLE

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