Fix: Can’t Hear Anyone on Discord

Discord is a VoIP application that is used heavily by gamers and non-gamers alike. Since Discord allows people to do voice chats, sometimes, you might experience that you can’t hear people while using Discord. Other users will be able to hear you clearly, though. You might not hear a specific person or a set of people or you might not hear anyone at all. You might also see the green rings which indicate that the sound is coming as well.

Discord

The reason behind this issue is usually improper audio settings or your audio device not being selected as the default device. In some cases, the issue might be caused by a Discord update or a bug in the Discord app. Most of these reasons can be eliminated within a few minutes so you don’t have to worry. Simply follow the methods given below and keep going until the problem is resolved.

Method 1: Turn on Use Legacy Audio Subsystem

Sometimes, your hardware might not be compatible with Discord’s latest audio subsystem. Simply going back to the legacy Audio system will resolve this issue. Turning the Use Legacy Audio Subsystem option on has solved this issue for a lot of Discord users.

Here are the steps for turning this option on.

  1. Open Discord
  2. Click on the User Settings (gear icon). This should be on the right side of your avatar.

  1. Click Audio & Video
  2. Scroll down and look for an option named Use Legacy Audio Subsystem

  1. Toggle Use Legacy Audio Subsystem on.
  2. You will see a new dialog box. Click Okay to confirm

  1. Close the settings by clicking on the Esc button on top right corner

This should resolve your issue.

Method 2: Set as Default Communication Device

Setting your audio device as the default device is necessary but it should also be set as the default communication device. These settings are available on Windows and not from the Discord so most people overlook this. So, make sure that your audio device is the default device as well as the default communication device.

Follow the steps given below to set your audio device as the default device and communication device.

  1. Right-click the sound icon from the icon tray (right bottom corner)
  2. Select Playback Devices. This should open up the Sound option with the Playback tab selected

  1. Locate and right-click your audio device (speaker or headphones) and select Set as Default Device. Right-click your audio device (speaker or headphones) again and select Set as Default Communication Device. Once done, there should be a green tick mark beside your audio device. Note: If you can’t see your audio device (speaker or headphones) in the list then do the following
    1. Right-click on an empty place within the Select a recording device below to modify its settings: area and check the options View Disabled Devices and View Disconnected Devices. If you don’t see a Tick mark beside these options then simply click the option and it should turn this option on.
    2. Once done, you should be able to see the audio device (speaker or headphones) on the list. Right-click the audio device (speaker or headphones) option and select Enable
    3. Now repeat step 3

  1. Click Apply then select Ok

You should be good to go once your device is selected as the default device and default communication device. If not, then try selecting your Laptop internal mic as the microphone because if you don’t have any other microphone device installed, that is the way to go.

Method 3: Use Proper Sound Output/Input

Sometimes the issue might simply be because of an incorrect audio device selected in the Discord. Simply select the right one or the default one should resolve the issue.

Follow the steps given below to check and select the appropriate audio device

  1. Open Discord
  2. Click on the User Settings (gear icon). This should be on the right side of your avatar.

  1. Click Audio & Video

  1. You should see Output and Input on the top (right pane)
  2. Click on the drop-down menu under these options and select the correct audio device. If you aren’t sure which one to select then simply select the first one, close the settings by clicking the Esc button, and checking whether it works or not. You can try different devices from the drop-down and check which one works for you.

Method 4: Refresh Discord

If nothing else worked then it might be because of a bug or software update. Discord releases a lot of updates and it usually doesn’t take long to download and install the updates. So, you might not have noticed but your Discord might have been updated and this problem might be caused by a bug or problem. In these cases, Discord usually rolls back the update which resolves the issue or releases a new fix. So, refreshing the Discord will trigger the update and, therefore, solve the issue.

Simply close the Discord and reopen it or press CTRL + R to refresh the Discord.

Method 5: Use Web Version

If nothing is working then you have the option to use the Web version of Discord. If the problem is caused by a bug in the Discord app then you won’t experience the issue in the web version. Simply open your web browser and enter discordapp.com. You should be good to go.

Method 6: Changing Server Region

In certain cases, changing the server region can fix this issue immediately. Therefore, in this step, we will try changing the server region. For that:

  1. Click on the server to opens server settings.
  2. Click on “Overview” and then select the “Server Region” dropdown.
    Changing Server Region
  3. From here, select a different region.
  4. Click on the “Save Changes” option and check to see if the issue persists.

Method 7: Changing Discord’s Volume through Volume Mixer

The Volume Mixer in Windows 10 allows exclusive control of all application’s individual volumes. You can easily lower or increase the volume of specific applications allowing greater control of your voice output. However, there are numerous instances where the individual volume of Discord was so low that the application didn’t output any voice at all.

  1. Press Windows + S, type Volume Mixer in the dialogue box, and open the Settings application.
  2. Now, you will see all the active applications on your computer. Select Discord and increase its volume to the fullest.
    Volume MIxer – Windows
  3. Save changes and exit. Re-launch Discord and see if the issue is resolved.
Kevin Arrows
Kevin is a dynamic and self-motivated information technology professional, with a Thorough knowledge of all facets pertaining to network infrastructure design, implementation and administration. Superior record of delivering simultaneous large-scale mission critical projects on time and under budget.

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Fix: Can’t Hear Anyone on Discord

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