Fix: Can’t Hear Anyone on Discord

If you cannot hear the sound of your friends in Discord, you are not alone in this, as most of the time, the issue occurs due to the internal discord audio settings. It may also be from Windows sound settings. If you can see a green outline on the user icon, that means the audio is coming, but you can’t hear it for some reason.

How to Fix Can't Hear Sound on Discord?
How to Fix Can’t Hear Sound on Discord?

Speaking about the causes, there are more reasons that may be involved in causing this issue. Below we have outlined some of the main ones:-

  • Discord Turned Off From Volume Mixer- Sometimes, the application gets turned off from the volume mixer. Therefore, check the audio from the volume mixer, as it may be turned off. 
  • Having incompatible Sound Driver- If you recently installed the discord application and are having issues, the first thing that you should check is the audio driver, as it may get old and might not be compatible with the latest discord application.
  • Incorrect Output Device is Selected- Another cause that can trigger this issue is to wrong output device selected. This happens sometimes. Therefore, make sure to check voice and video settings.
  • Improper Discord Voice Settings- If you have implemented and enabled some features that can cause no audio while communicating with your friends on discord, then you need to reset the settings to their default.

1. Check Volume Mixer

Volume mixer is a feature that allows users to control the audio of a particular application. Sometimes, the application audio gets disabled from the volume mixer for some reason. So the first thing we recommend is to check the volume mixer as discord volume may be turned off.

If Discord is muted from Volume Mixer, you won’t hear any sound from screen share either. So, ask other person to screenshare if you can’t hear his screen share’s audio then it’s possible that the application is muted from Volume mixer.
  1. To check the volume, right-click the speaker icon and click Open Volume Mixer

    Launching Volume Mixer
    Launching Volume Mixer
  2. If the voulme is disable, the red circle icon on the speaker will show. You have to click on it to enable the volume.
    Enabling Discord Sound From Volume Mixer
    Enabling Discord Sound From Volume Mixer

2. Use Legacy Audio Subsystem

If you have an outdated driver or hardware that gets old or unsupported, then use the legacy audio subsystem as discord provides us for the old hardware. Legacy audio is not selected by default, and you must manually select the option from the settings. For that, follow the below instructions:-

  1. Launch Discord and go to Settings
  2. Click Voice & Settings from the left pane
  3. Scroll down to AudioSystem and change it to Legacy

    Changing Audio Subsystem
    Changing Audio Subsystem
  4. Once done, check for the issue.

3. Reset Voice Settings

Another solution to fix the no sound issue is resetting the voice settings, as it may cause issues with the sound settings. Therefore, give it a try. Below are the steps:-

  1. Open Discord and head to the Settings
  2. Click Voice and Video from left
  3. Scroll down to the bottom and click Reset Voice Settings

    Resetting the Voice Settings
    Resetting the Voice Settings
  4. Once done, check if the is resolved.

4. Use Web Version Instead of Application

If the issue is still there, try using a web version rather than a discord application. If the issue does not occur in a browser version, it is probably due to the custom sound setting or an outdated and damaged driver.

5. Set Speaker As Default Communication Device

Setting the speaker as Default simply means that the selected device will be used primarily for communication to attending calls on the computer. If you have a single mic and speaker, the computer will use these devices as default communication, but if you have a laptop or other device, which has its own speaker apart from the external headphones, you will need to select your speaker and mic as a default communication device so that these devices are used by the application to receive calls. Below are the steps:-

  1. Right-click the speaker icon and click Sounds

    Open Sounds Settings
    Open Sounds Settings
  2. Click Playback from top
  3. Right-click the actual Speaker you are using and select Set As Default Communication Device

    Setting Speaker As Default
    Setting Speaker As Default
  4.  Click Apply and click OK

6. Update Audio Driver

Discord or even other communication applications does not support very old drivers. Therefore, if you have not updated the audio drivers, we recommend trying to update the audio driver as it can prevent the audio from coming.

7. Use the Correct Output Device

Another reason for this issue is that the incorrect device is selected as the output. In certain cases, the issue occurs due to the incorrect device selected, and you have to manually re-select the actual device to fix the issue.

  1. To use the correct output device, go to discord settings
  2. Navigate to Voice and Video
  3. Click the dropdown of output device
  4. Select your Speaker Device and check if the issue is resolved.
    Selecting Actual Speaker
    Selecting Actual Speaker

8. Change Server Region

The no sound issue can be caused by the server regions, as most users have managed to resolve the issue by changing the regions. We don’t know how it can cause no audio issue, but there may be a ping or server lag issue that may prevent you from hearing other users’ sounds.

  1. To change the region for the whole server, go to the server settings and change the region
  2. If you want to change the region for the group call, click on the region dropdown and select the different region
    Selecting a Different Server
    Selecting a Different Server
  3. Once done, check if the issue is fixed.

9. Re-install Discord

If nothing works, the issue is mostly caused by corrupted application data, which you can fix by clean reinstalling. For that, you will need to delete the discord folder from the AppData folder, then reinstall the discord application.

Follow the steps: –

  1.  Press Win + R to launch Run Program
  2. Type appwiz.cpl and click OK

    Navigating to Control Panel Programs & Features
    Navigating to Control Panel Programs & Features
  3. Right-click discord and click Uninstall

    Uninstalling Discord
    Uninstalling Discord
  4. Now go to the following link and download and install discord from the official website.

Kevin Arrows

Kevin Arrows is a highly experienced and knowledgeable technology specialist with over a decade of industry experience. He holds a Microsoft Certified Technology Specialist (MCTS) certification and has a deep passion for staying up-to-date on the latest tech developments. Kevin has written extensively on a wide range of tech-related topics, showcasing his expertise and knowledge in areas such as software development, cybersecurity, and cloud computing. His contributions to the tech field have been widely recognized and respected by his peers, and he is highly regarded for his ability to explain complex technical concepts in a clear and concise manner.
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