Fix: Bluetooth Couldn’t Connect on Windows 10

The Bluetooth ‘Couldn’t connect. Try connecting again’ error is usually caused by outdated Bluetooth drivers etc. due to which users aren’t able to connect/pair with their smartphones or any other peripherals. In this modern era, everything is becoming wireless for which Bluetooth plays an essential role. This includes gaming peripherals, wireless charging, wireless speakers etc. everything requires a Bluetooth connection.

However, there are certain errors that can prevent it. Many users have recently reported this issue but an official fix from Microsoft is yet to come. No one knows how long that might be but there are several solutions that you can try to solve your problem. In this article, you’ll just find that — effective solutions that’ll solve your issue.

Bluetooth Couldn’t Try Connecting Again Error Windows 10

What causes Bluetooth Couldn’t Connect on Windows 10?

There isn’t a specific thing that causes this problem, however, the generic reasons are the following —

  • Outdated Bluetooth drivers. If the Bluetooth drivers on your system are outdated, that might cause the problem.
  • Bluetooth services. If the concerned services are not working or stopped, it can be the reason as well.

To solve your problem, please follow the below-mentioned solutions:

Solution 1: Run the Troubleshooter

To start off, let us make sure that the error isn’t something that the Windows Troubleshooter can solve. Therefore, to eliminate the possibility, you should try running the Bluetooth Troubleshooter first. Here’s how:

  1. Press Winkey + I to open Settings.
  2. Go to Update and Security.
  3. Navigate to the Troubleshoot tab.
  4. Scroll down and locate Bluetooth.
  5. Select it and then click ‘Run the troubleshooter’.
    Running the Bluetooth Troubleshooter to Find and Fix Errors

Solution 2: Updating your Drivers

As we mentioned, one of the reasons for the error could be your outdated Bluetooth drivers in which case you’ll have to update them. To update your drivers, follow the given instructions:

  1. Go to Start menu, type Device Manager and open it up.
  2. Expand Bluetooth to see the listed drivers.
  3. Right-click your device driver and select ‘Update driver software’.
    Bluetooth Driver Update – Windows Device Manager
  4. Wait for it to complete.
  5. Reboot and try pairing again.

Solution 3: Restarting Services

Sometimes, the issue can be caused if the Bluetooth services on your system aren’t working properly. In such an event, you’ll have to restart them and then try pairing. Here’s how to do it:

  1. Press Winkey + R to open Run.
  2. Type services.msc in the run search box.
  3. Once the Services window opens, locate every Bluetooth related service, double-click to open Properties and select Stop.
    Stopping Bluetooth Service
  4. If they aren’t running, then just simply select Start from the Properties.
  5. In the Properties tab, select ‘Automatic’ from the drop-list in front of Startup type.
  6. Do this for every Bluetooth related service and then reboot your system.
  7. Try pairing.

Solution 4: Configuring Bluetooth Services

You can also resolve your problem by editing the Bluetooth Support service a teensy bit. This solution has so far been the most effective so make sure you implement it. Here’s how to do it:

  1. In the Services window, locate Bluetooth Support Service and double-click it to open Properties.
  2. There, navigate to the Log On tab and in front of ‘This account’, select Browse.
    Bluetooth Service Log On Tab
  3. A window pops up, select ‘Advanced’.
  4. Under Common queries, click Find now.
  5. Double-click Local Service under the ‘Search results’.
    Clicking Find Now to Get the Accounts on the System
  6. You’ll be taken back to the previous window, click OK.
  7. Once you’ve clicked OK, you’ll be brought back to the Log On tab.
  8. Clear the Password and Confirm Password boxes and then hit OK.
    Password Fields Cleared
  9. Stop the service if it is running.
  10. Now, start the ‘Bluetooth Support’ and ‘Bluetooth Handsfree’ services.
  11. After that, press Winkey + I to open Settings.
  12. Go to Devices.
  13. Turn off Bluetooth and then turn it on again.
    Bluetooth Settings Windows 10
  14. Reboot your system.
  15. Try pairing again

Solution 5: Perform a System Restore

If the error persists even after trying solution 4, then performing a system restore is your only choice. System restore takes your system back to a point where the error didn’t occur.

To perform a System Restore, please refer to this article published on our site in quite a detail.

Kevin Arrows


Kevin is a dynamic and self-motivated information technology professional, with a Thorough knowledge of all facets pertaining to network infrastructure design, implementation and administration. Superior record of delivering simultaneous large-scale mission critical projects on time and under budget.

Expert Tip

Fix: Bluetooth Couldn’t Connect on Windows 10

If the issue is with your Computer or a Laptop you should try using Reimage Plus which can scan the repositories and replace corrupt and missing files. This works in most cases, where the issue is originated due to a system corruption. You can download Reimage by clicking the Download button below.

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