Fix: Failed to Get Token from Origin

Your game may fail to get token from Origin due to the corrupt installation of the game and Origin client. Moreover, restrictions by your UAC, ISP, or antivirus/firewall applications may also cause the error under discussion. The affected user encounters the error when he tries to play the game. This issue is reported to occur on Titanfall and Apex Legends games.

Failed to Get Token From Origin

Before moving on with the solutions, restart your system and networking equipment. Also, make sure there is no internet outage in your area. If you are encountering the issue when launching the game from the shortcut, then try to play the game from within the Origin client. Moreover, it will be a good idea to change your password for Origin and then check if the problem is solved. Furthermore, try to connect to another data center of the game. Close the Origin client and the Game through the task manager and then check if the game is clear of the error. Lastly, log out of the Origin client and re-login to check if the game is operating fine.

Solution 1: Run the Origin Client and the Game as Administrator

In the latest builds of Windows, Microsoft has greatly intensified security and privacy measures. One of such measures is to protect vital system resources through UAC. You may encounter the error under discussion if Origin/game could not access an essential system resource due to UAC protection. In this context, launching the Origin client and the game with administrator privileges may solve the problem.

  1. Right-click on the Origin client and then click on Run as Administrator.
    Run Origin as Administrator
  2. Now launch the game and check if the game is clear of the error.
  3. If not, then exit the game/Origin and kill all of its related processes through the Task Manager.
  4. Now open the installation directory of the game. Usually, it is:
    C:\Program Files (x86)\Origin Games
    Open the Origin Games Folder
  5. Then open the folder of the problematic game e.g. Titanfall.
  6. Now right-click on the exe file of the game e.g. Titanfall.exe and then click on Run as Administrator.
    Run the Game Exe as Administrator
  7. Now check if the game is clear of the error.

Solution 2: Update Windows, System Drivers, Origin Client, and the Game

You may encounter the error under discussion if you are using an outdated version of Windows, system drivers, Origin client, and the game itself. In this case, updating all these may solve the problem.

  1. Update Windows to the latest build.
  2. Update system drivers to the latest build. If the problem started to occur after an update of the graphics card driver, then rollback the driver to the previous version.
  3. Make sure Automatic Game Updates and Automatically Update Origin are not disabled (in the Client Update section of the Application Settings).
    Automatic Game and Origin Updates are Enabled
  4. Then navigate to the My Game Library in the Origin client.
  5. Now right-click on the game and then click on Update Game.
    Update Apex Legends
  6. Wait for the completion of the updating process and then launch the game to check if the game is clear of the error.

Solution 3: Optimize Graphics Settings for the Game

You may encounter the error under discussion if the Graphics settings of your system are not optimized for the game. In this context, optimizing the graphics settings of your PC manually through the settings may solve the problem. For illustration, we will discuss the process for GeForce Experience.

  1. Exit Origin and game.
  2. Open GeForce Experience and navigate to the Games tab.
  3. In the left pane of the window, select the problematic game, and then in the right pane of the window, click on the Optimize button.
    Optimize the Game in GeForce Experience
  4. Now launch the game and check if it is operating normally.

Solution 4: Enable/Disable Origin In-Game Feature

The Origin client has a feature called Origin In-Game that allows a user to chat with friends, stream the game, etc. However, in some cases, it was the cause of the issue when enabled, whereas in other cases, enabling the option solved the problem. In this context, enabling/disabling the Origin In-Game feature may solve the problem.

  1. Launch the Origin client and open the Origin menu. Then click on Application Settings.
  2. Now navigate to the Origin In-Game tab and then disable Origin In-Game by toggling the switch to off. If it is already enabled, then disable it.
    Enable/Disable Origin In-Game
  3. Now launch the game and check if the error has been fixed.

Solution 5: Allow Origin and the Game through the Antivirus/Firewall Applications

You may encounter the error under discussion if your antivirus/firewall applications are blocking access to a vital resource essential for the operation of Origin/game. In this scenario, allowing Origin/game through your antivirus/firewall applications or temporarily disabling your antivirus/firewall applications may solve the problem.

Warning: Proceed at your own risk as disabling or allowing applications through the antivirus/firewall programs may expose your system to threats like viruses, trojans, etc.

  1. Temporarily disable your antivirus
  2. Turn off your firewall application temporarily. Keep an eye on the Windows Defender; if it takes up the role of antivirus/firewall, then disable it as well or add an exception for the Origin/game through the Windows firewall. When adding an exception, do not forget to add for inbound rules as well as outbound rules. When adding rules, keep the protocol to any. To set up firewall rules, follow the official article. If you are using another tool like Dyn Internet Guide to block malicious sites and things, then allow respawn.com and cloudapp.net through it.
  3. Then launch Origin/game to check if the problem is solved.

Solution 6: Use a VPN Client to Connect to the Internet

To control web traffic and safeguard its users, ISPs deploy different techniques and methods. And sometimes, during the process, your ISP may block an essential resource for the operation of Origin/game, and thus cause the issue at hand. In this context, trying another network (you can use the hotspot of your mobile) or using a VPN may solve the problem.

  1. Exit the game/Origin and kill all of its related processes through the Task Manager.
  2. Download and install a VPN client. Then launch the VPN and connect to a preferred location.
  3. Now launch the Origin/game and then check if the token problem is solved.

Solution 7: Flush the DNS Cache of Your System

Your system uses a DNS cache to speed up loading times. You may encounter the error at hand if the DNS cache of your system is corrupt. In this case, clearing the cache of your system may solve the problem.

  1. On the Taskbar of your system, click Windows Search box and type Command Prompt. In the list of results shown, right-click on Command Prompt and click on Run as Administrator.
  2. Now type the following commands one by one and press the Enter key after each one:
    ipconfig /flushdns
    
    ipconfig /registerdns
    
    ipconfig /release
    
    ipconfig /renew
    FlushDNS
  3. Then exit the Command Prompt.
  4. Now launch Origin/game and check if the issue has been resolved.

Solution 8: Use Google DNS

DNS is used to translate human-readable domain names to IP addresses. You may encounter the error under discussion if your DNS server is having issues in translating the domain name. In this context, using an open DNS server like Google DNS may solve the problem.

  1. Exit game/Origin and kill all of its related processes through the Task Manager.
  2. Change your DNS server to open DNS like Google DNS.
    Setting Google’s DNS Server
  3. Now launch Origin/game and check if the problem is solved.

Solution 9: Clear the Origin Cache

Like many other applications, the Origin client uses a cache to speed up things and boost up performance. You may encounter the issue if the cache of your Origin client is corrupt due to any operational reason. In this context, clearing the cache of the Origin client may solve the problem. For elucidation, we will discuss the process for a Windows PC.

  1. Exit the game/Origin client and kill all of the related processes through the Task Manager.
  2. Press Windows + R keys simultaneously and execute the following command:
    %ProgramData%/Origin
  3. Now locate the folder LocalContent. Then delete all the files/folders except the LocalContent folder.
    Do Not Delete LocalContent Folder
  4. Again, press Windows + R keys and execute:
    %AppData%
    Typing in %AppData% and pressing Enter
  5. Now, find and delete the Origin folder.
  6. Once again, press Windows + R keys and execute:
    %USERPROFILE%\AppData\Local
  7. Now, delete the Origin folder in the Local folder and restart your system.
  8. Upon restart, launch the Origin/game and check if the game is operating fine.

Solution 10: Enable NetBIOS Over TCP/IP Protocol

NetBIOS over TCP/IP is the networking protocol used by legacy applications to communicate over TCP/IP networks. You may encounter the error under discussion if NetBIOS over TCP/IP protocol is not enabled. Some users encountered the issue when the said protocol was enabled. In this context, enabling/disabling the NetBIOS over TCP/IP protocol may solve the problem.

  1. On the Taskbar of your system, click on the Windows Search box and type Control Panel. Then in the list of results, click on Control Panel.
    Open Control Panel
  2. Now click on Network and Internet.
    Network and Internet - Control Panel
    Network and Internet – Control Panel
  3. Then click on Network and Sharing Center.
    Network and sharing center – Control Panel
  4. Now in the left pane of the window, click on Change Adapter Settings.
    Change adapter settings
  5. Now right-click on your network connection and click on Properties.
  6. Then click Internet Protocol version 4 (TCP/IPv4) and click on the Properties button.
    Opening Properties of Internet Protocol version 4
  7. Now click on the Advanced button.
  8. Now navigate to the WINS tab and check the option of Enable NetBIOS Over TCP/IP. If the option is already enabled, then disable it.
    Enable NetBIOS Over TCP IP
  9. Now apply the changes and then launch the Origin/game to check if the game is clear of the error.
  10. If not, then turn off cloud storage in the Application Settings of the Origin client and check if the problem is solved.

Solution 11: Use a New Windows User Account to Play the Game

You may encounter the Failed to Get Token from Origin if the user profile of your Windows user account has somehow incomplete or bad user settings internally. In this case, creating a new Windows administrator account and playing through that account may solve the problem.

  1. Create and set up a new Windows administrator account.
  2. Now launch Origin/game through that account and then check if the problem is solved.

Solution 12: Repair the Game

The game files can become unstable over time due to different reasons like a sudden power failure. You may encounter the error at hand if the game files essential for the operation of the game are corrupt. In this scenario, using the built-in tool of the Origin client to repair the game files may solve the problem. This tool will verify the game against the server edition of the files and if any discrepancies found, the missing/corrupt files will be replaced with fresh files.

  1. Open the Origin client and navigate to My Game Library.
  2. Now right-click on the game and click on Repair.
    Repair the Game Files
  3. Then wait for the completion of the repair process.
  4. Now launch the game and check if the game is clear of the error.

Solution 13: Reinstall the Origin Client and Game

If nothing has helped you so far, then most probably the installation of the Origin is incomplete or has bad modules and is causing the issue at hand. You may have to uninstall (backup the Origin folders from the installation directory and ProgramData folder and then delete them) and reinstall the game. You may have to disable Origin In-Game after reinstalling the Origin client. If the issue is not resolved even then, then try to reset your router to the factory defaults.

Kevin Arrows
Kevin is a dynamic and self-motivated information technology professional, with a Thorough knowledge of all facets pertaining to network infrastructure design, implementation and administration. Superior record of delivering simultaneous large-scale mission critical projects on time and under budget.

Expert Tip

Fix: Failed to Get Token from Origin

If the issue is with your Computer or a Laptop you should try using Restoro which can scan the repositories and replace corrupt and missing files. This works in most cases, where the issue is originated due to a system corruption. You can download Restoro by clicking the Download button below.

Download Now

I'm not interested