Fix: Ethernet controller error code 28

Windows 10 is the latest build of Windows by Microsoft. It has adopted modern trends and it is continuously growing. As Windows is entering a new era, it has reduced the support for older hardware drivers which might have been quite frustrating if provided support inside of Window 10. So, it is not good news for those folks who have slightly older hardware as Windows 10 doesn’t have built-in driver support for the older ones. The same problem exists with Ethernet Drivers. Some users have reported about their malfunctioned Ethernet card right after upgrading to Windows 10.

Although, the support for older ones is not available inside Windows 10 but still, you can install drivers using the method I’m going to mention below. So, in that way, you would be having a full functioning Ethernet adapter.

How to Get Rid of this Problem?

It is common that you might not find drivers on the internet using the name or build of the Ethernet adapter. So, for that purpose, you need to follow the instructions below in order to find the drivers.

1. Go to your Device Manager by pressing Win + X on the keyboard and selecting the Device Manager from the list. Move to the Ethernet adapter you are having problem with and right click over it. Select Properties from the list.

No ethernet drivers

2. From the properties panel, click on the tab labeled as Details. There you would find a Property drop-down with a plenty of options in the list. All you need to do is to search for Hardware Ids inside Property list and select it. In the Value section below the Property drop-down, you will find some information like in the image below.

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3. Copy the 1st value and paste it inside a search engine like Google. Search engine would display the drivers related to that particular Hardware ID. Download the relevant Ethernet drivers from the listed websites.

4. After downloading the drivers, install them by going to Device Manager and right clicking on the malfunctioned Ethernet adapter. Select the Update Driver Software from the list and browser the drivers from the hard drive you downloaded before. Click Next and it would start installing it. Restart your PC after installation and you would be able to use Internet through a cable on your PC.

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Kevin Arrows
Kevin is a dynamic and self-motivated information technology professional, with a Thorough knowledge of all facets pertaining to network infrastructure design, implementation and administration. Superior record of delivering simultaneous large-scale mission critical projects on time and under budget.

Expert Tip

Fix: Ethernet controller error code 28

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