Fix: Error 0x85002012 in Windows 10 Mail App

Windows 10 Mail has become quite popular ever since Windows 10 was released to the general populous – not only for being an extremely beautiful and pragmatic app but also for being quite possibly the most bug-ridden app that comes with Windows 10. Among the many bugs that users of Windows 10 Mail have suffered from up until now is error code 0x85002012. Error code 0x85002012 shows up when the user tries to sync Windows 10 Mail with the email account that they have registered on it and fails to do so. Error code 0x85002012 is accompanied by an error message that, in the gist of it, states that Windows 10 Mail cannot sync with the user’s email account for the time being.

The reason why error 0x85002012 is referred to as a “bug” is because, in almost all cases, it is caused by an apparent bug in Windows 10 Mail that causes the application to not be able to sync with the user’s email account if the email account’s Inbox has more than 99 emails in it. The number of emails in the other folders of the email account does not matter, but if the account’s Inbox has over 99 emails in it, the sync process fails and the app displays error 0x85002012. The following are the two methods that you can use to get rid of error 0x85002012 and be able to successfully sync with your email account:

Method 1: Run an SFC Scan

To eliminate damaged or corrupted system files as the cause of error 0x85002012 and simply for the fun of it, you should run an SFC scan that locates and repairs damaged system files before you actually move onto the fix for this problem that has managed to work for the majority of the people who have suffered from it. To run an SFC scan, you can follow the steps here. (sfc /scannow)

Method 2: Reduce the number of emails in your email account’s Inbox

If running an SFC scan does not work for you, the one solution that is bound to work for you is reducing the number of emails in the Inbox of the email account that Windows 10 Mail fails to sync with. In order to do so, you will need to access your email account through a means other than Windows 10 Mail – an internet browser, for example. It doesn’t matter if you delete emails from your account’s Inbox or move them to a different folder, as long as you can reduce the number of emails in the Inbox to any number less than 99, Windows 10 Mail will be able to sync with the account and successfully serve you your entire email account to you.

Kevin Arrows


Kevin is a dynamic and self-motivated information technology professional, with a Thorough knowledge of all facets pertaining to network infrastructure design, implementation and administration. Superior record of delivering simultaneous large-scale mission critical projects on time and under budget.

Expert Tip

Fix: Error 0x85002012 in Windows 10 Mail App

If the issue is with your Computer or a Laptop you should try using Restoro which can scan the repositories and replace corrupt and missing files. This works in most cases, where the issue is originated due to a system corruption. You can download Restoro by clicking the Download button below.

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