How to Fix EA “Error Code 4975” Linking Steam Account

The error code 4975 appears when you try to link your Steam account with your EA account while launching an EA game through Steam. This error indicates that EA’s authentication servers have rejected your linking request because your account does not meet certain security or eligibility requirements.

This issue commonly occurs when your EA account is already linked to another Steam profile. Other contributing factors include active two-factor authentication, incomplete account setup, or session conflicts that prevent a successful token exchange between EA and Steam.

1. Refresh Outdated Credentials

EA’s authentication tokens can expire or become mismatched with your current Steam session if they haven’t been refreshed recently. When this happens, EA’s servers reject the linking request because the token is considered invalid. Refreshing your credentials by re-logging into your EA account through Steam generates a new token that aligns with your active session.

  1. Open your browser and go to this link.
  2. If you’re already logged in, log out first.
  3. Click on Sign in at the top right corner.
  4. Select the Steam login option (Steam icon on the top).
  5. Log in using your Steam credentials.
  6. If prompted, reset your EA password linked to Steam.
  7. After resetting, launch your game again and check if it runs correctly.

2. Disable EA Verification (Optional)

EA’s login verification (Two-Factor Authentication) adds an extra security step during account linking. In some cases, the extra verification prompt can interrupt the Steam-to-EA login flow if the session token fails to validate correctly. You can temporarily disable Two-Factor Authentication to test if it’s interfering with the linking process, but this step is optional. Once the link succeeds, re-enable 2FA immediately for account safety.

  1. Open your browser and go to this link.
  2. Scroll down and click the arrow beside Two-Factor Authentication.
  3. Click Send code and enter the verification code you receive.
  4. Select Turn off under Two-Factor Authentication and confirm.
  5. After turning it off, try linking again to see if the issue is fixed.

3. Ensure Steam is Linked Properly

If Steam isn’t properly linked with your EA account, EA’s servers may receive a login token without a valid record attached to it. This mismatch causes the handshake to fail. Manually linking Steam from your EA account settings ensures that EA recognizes your Steam profile, allowing proper authentication.

Note: The account settings interface may look slightly different depending on your region or EA App version, but the linking options remain the same.

  1. Open your browser and go to EA account settings.
  2. From the left panel, click Connected Accounts.
  3. Check if your Steam account is listed with an Unlink option beside it.
  4. If not, click Link and sign in using your Steam credentials.
  5. Follow the on-screen prompts to complete linking, then test your game again.

4. Unlink Incorrect EA Account

If your Steam ID is already linked to a different EA account, EA’s servers flag the new linking attempt as suspicious and block it. Unlinking the wrong account and connecting your current one fixes this issue.

  1. Go to EA account settings.
  2. Click Connected Accounts from the left panel.
  3. Click Unlink next to Steam and confirm your choice.
  4. After unlinking, click Link again and sign in using the correct Steam account.
  5. Finally, launch your game to check if the problem is resolved.

5. Try Linking through an Incognito Window

Old or conflicting browser cookies can send incorrect session tokens during linking. When EA’s servers verify them, the mismatch causes the connection to fail. Using an Incognito or Private window forces both platforms to generate fresh tokens, eliminating cookie-related errors.

  1. Open your browser in Incognito or Private mode.
  2. Visit the EA Help website and click Sign in at the top right.
  3. Select the Steam login option (Steam icon on top).
  4. Log in using your Steam credentials.
  5. Verify that your accounts are linked correctly.
  6. Now, launch your game and confirm if the issue is fixed.
ABOUT THE AUTHOR

Muhammad Usman Ashraf


Muhammad Usman Ashraf is a content writer and website specialist with a strong background in WordPress development, SEO, and troubleshooting guides. At Appuals, he manages and writes in-depth articles that help users solve technical problems in simple, clear steps. Usman is passionate about creating useful content and building websites that are fast, easy to use, and optimized for search engines. With a mix of creativity and technical skills, he focuses on making information accessible and valuable for every reader.