SOLVED: Contact the administrator to obtain permission

Windows users have been faced with a frustrating and seemingly unconquerable bug soon after updating from previously installed versions: Not being able to save or modify stuff in personal files and folders. The folders that have most frequently been effected are the “My Documents” “OneDrive” and the “Pictures” folders. Taking ownership of the folders doesn’t solve this problem, which’s primarily caused by inadequate permission problems. When there is an issue with the permission, any thing attempted to be saved would you prompt with the following error

“You don’t have permission to save in this location. Contact the administrator to obtain permission”

Have you tried taking ownership of the folders and files but to no avail?

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Well then we have got a permanent fix for you. Follow these steps and bid this problem a permanent farewell:

Method 1: Change Permissions

Right click on the folder that is apparently affected.

Click on “Properties”.

Now enter the “Security” tab.

Click on the “Edit” button.

Here you will find permissions for home users and administrators. Make sure there is a check mark in front of the “Full control” permission for your user.

Close the window to go back to the properties of the folder. Now click on “Advanced”.

Click on the “Change” button found in front of the user.

In the provided text field, type your user name and click on “Check names” and then select your username from the pop-up window.

Make sure the “Replace owner on subcontainers and objects” under the owner’s name is checked.

If you get a pop-up asking you to confirm the permission alterations, then select “yes”.

Repeat all the steps for all the affected folders and you should not face the issue again.

Method 2: If You Are Using Kaspersky

If you have Kaspersky installed on your computer, you can follow these steps and see if the problem persists:

Open your start menu by pressing the windows button and in the search, enter “Kaspersky”. Choose from the suggestions to open the application.

While on Kaspersky go to the tools section where you should find the “Microsoft Windows Troubleshooting” feature. Click “Start”. When you begin the troubleshooter, remember to choose “Search for damage caused by malware activity”

If in the scan you get the error “Service termination timeout is outside the allowable range”, then you can click “Fix” next to it, restart your computer and see if the problem still bothers you. You can also fix any other errors that the application suggests you to fix.

Method 3: One Drive System wide Permission/Security Issues

This is a OneDrive specific bug that has system-wide implications, the security permissions affect sharing, and potentially any files or programs that save to, are stored in, or dependent on the users personal files or folders. This includes all games, all Office programs, email programs, browsers, personal settings and of course ANYTHING one would try to store in the affected folders. click (here) to view the steps to address this issue.

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Kevin Arrows


Kevin is a dynamic and self-motivated information technology professional, with a Thorough knowledge of all facets pertaining to network infrastructure design, implementation and administration. Superior record of delivering simultaneous large-scale mission critical projects on time and under budget.

Expert Tip

SOLVED: Contact the administrator to obtain permission

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