How to Fix Black Ops 6 Stuck on Loading Player Stats?

When Black Ops 6 gets stuck on loading player stats, it typically indicates an issue with the player’s data or files. The most common cause is a corrupted player data folder or, for Xbox users, a problem with the reserved space.

Player data can be found in the documents folder, which contains information about the character or a player. Since Black Ops 6 is struggling to load player stats, it strongly suggests that the root cause is the corruption in the player data.

While corrupted player data is one of the main contributors to this issue, other causes include a weak internet connection, outdated Windows, or a server-side problem. These are also common contributors that often lead to this issue.

1. Delete the Players folder

Since misconfiguration or corrupted data associated with the player profile often causes Black Ops 6 to get stuck on loading player stats, we should start troubleshooting by deleting the Players folder.

  1. Open File Explorer by pressing the Win + E keys simultaneously.
  2. Go to Documents from the left and navigate to the Call of Duty folder.
  3. Here, delete the folder named Players.
  4. Once done, launch the game, and your problem should be resolved.

If you are facing this issue on the Xbox, you need to delete the reserved space allocated by Black Ops 6. For that, follow the steps for clearing reserved space by clicking here.

2. Update Windows

Outdated Windows versions may cause conflicts with the game files, leading to issues like games getting stuck on loading screens. By updating Windows to the latest version, you ensure the system has the latest drivers, fixes, and compatibility improvements. This can reduce the chances of the game getting stuck on loading screens. Therefore, ensure that you have updated Windows by following these steps:

  1. Press the Win key and type Check for updates.
  2. Hit Enter to open the settings.
  3. Here, click Check for updates and then download the updates if found.
  4. Finally, restart your computer to install the updates.

3. Use a Hotspot Connection

If you’re experiencing issues with your home network, such as poor connectivity or firewall restrictions, using a hotspot connection can help bypass these problems and determine if the root cause is related to your network.

To use a hotspot connection, simply turn on the hotspot on your mobile and make sure you are connected to either mobile data or a different Wi-Fi connection.

If you don’t have a Wi-Fi adapter on your device, you can simply connect a USB or charging cable between your computer and mobile, then enable USB tethering to use the hotspot connection.

4. Download through Battle.net

We have observed that users who downloaded Black Ops 6 from Steam are frequently encountering this issue. However, players who downloaded the game from Battle.net are not experiencing the same problem. Therefore, if the issue persists after trying all the listed methods, it is recommended to download Black Ops 6 from Battle.net.

ABOUT THE AUTHOR

Hamza Mohammad Anwar


Hamza Mohammad Anwar is an intermediate JavaScript web developer with a focus on developing high-performance applications using MERN technologies. His skill set includes expertise in ReactJS, MongoDB, Express NodeJS, and other related technologies. Hamza is also a Google IT Certified professional, which highlights his competence in IT support. As an avid problem-solver, he recreates errors on his computer to troubleshoot and find solutions to various technical issues.