SOLVED: ERR_CONNECTION_RESET

ERR_CONNECTION_RESET is an error that usually occurs when the site you are trying to visit cannot establish a connection with the destination site. Your other sites may work, but certain sites won’t. Several causes can be the root of this issue “ERROR_CONNECTION_RESET” in the chrome browser. It can be really frustrating, As there are several causes to this problem you will have to find the root cause of the problem. So follow each method and stop at the one that works for you. In my experience, this issue most commonly occurs when a program configures your registry settings incorrectly. This problem can also be triggered as a false positive on your antivirus software or firewall software. To fix this issue, we will have to follow some methods and configure our network settings correctly. This can be a really hard task for non-tech-savvy users. We have tried our best to make every method easy by creating Commands for some methods to minimize the work done by users.

  • Network Issue — This issue can also be triggered if your Network Settings are incorrect, you will have to reset your Network Settings to get this issue resolved.
  • AV Conflict — The problem can also trigger if your Anti-virus engine is trying to block the website you are trying to access. To fix this issue you will have to temporarily disable it.
  • Firewall Issue — Third-party firewalls such as Avast’s firewall can be a problem as well because they block the ports/addresses they don’t trust sometimes. To fix this issue you will have to temporarily disable it.

These are the potential causes for the “ERROR_CONNECTION_RESET” in Google Chrome, We have plenty of solutions for you that you can implement. However, before applying any of these fixes, keep in mind that, we highly recommend you to stop once you find the suitable method that works for you as it can cause issues to other programs and hurt your system’s stability. Follow the methods below.

Method 1: Changing your DNS Server

We can try to resolve your issue by using a Public DNS such as Google’s DNS or Cloudfare’s DNS, Follow these steps:

  1. Press and hold the Windows Key and Press I. This shortcut should open Windows Settings app.
  2. Once Windows Settings are opened Navigate to “Network & Internet”
  3. Press the option named “Change Adaptor Settings”
  4. Now right-click on your Network Adaptor and press go to “Properties”
  5. Double-click on “Internet Protocol Version 4 (TCP/IPv4)”
  6. Select option “Use the following DNS server addresses”
  7. Now Simply put “8.8.8.8” in the preferred DNS server and “8.8.4.4” in the alternate DNS server.
    Changing the DNS Server 
  8. Hold the Windows Key and Press X. Choose Command Prompt (Admin) or PowerShell (Admin)

Type the following command to refresh DNS Servers:-

ipconfig /flushdns

Check if the issue persists.

Method 2: Resetting LAN Proxy settings.

Your Windows LAN Proxy settings can also be the culprit. You can follow these steps to remove any possible proxy settings applied on your adaptor/driver:

  1. Press and hold the Windows key and press the R key. This should open the Run program.
  2. Type “inetcpl.cpl” and press the enter key to open the Internet Properties.
  3. Once the Internet Properties window pops up head over to the “Connections” tab and press “LAN Settings”.
  4. Now make sure to un-check all the options and press OK.
    Unchecking Proxy Settings
  5. Restart your computer and check if the issue persists. If your issue persists you will have to follow Method 3, which will reset all your incorrect network settings.

Method 3: Resetting your Network Configuration

In this method, We will reset all of our Network Settings to remove every incorrect network settings possibly because of Third-party programs, and to clear any corrupted DNS data or cache, you will have to reset your network settings and get a new IP address assigned from your router. This method will ensure that you have default Network settings set on your PC. This method will narrow down the problem or potentially fix it. To reset your Network Settings properly, Follow these steps below:

  1. Hold the Windows Key and Press X. Choose Command Prompt (Admin) or PowerShell (Admin).
  2. Type the following commands one by one to reset your Network Settings.
    netsh winsock reset
    netsh int ip reset
    ipconfig /release
    ipconfig /renew
    netsh interface ipv4 reset
    netsh interface ipv6 reset
    reset ipconfig /flushdns
  3. Restart your computer.

Check to see if the issue persists.

Method 4: Changing your MTU (Maximum Transmission Unit)

Incorrect MTU can really be a culprit for some users you will have to set up your MTU as some routers limited MTU. To fix this you will have to set up optimal MTU on your Computers so that it can be passed through your router without any problems. Follow these steps below:

  1. First of all, you will have to find the correct name of your Network Name.
  2. Press the “Windows + R” key together to open Run and then type “ncpa.cpl”, Press Enter.
    Finding your Network Name
  3. If you are using an Ethernet to connect. Use the following command (Replace “Local Area Connection” with your Network Name):
    netsh interface ipv4 set subinterface "Local Area Connection" mtu=1472 store=persistent
    If you are using a Wireless Connection. Use the following command (Replace “Wireless Network Connection” with your Network Name):
    netsh interface ipv4 set subinterface "Wireless Network Connection" mtu=1472 store=persistent
  4. Restart your computer and your router as well.

Method 5: Disabling Anti-virus Protection and Firewall

You can try disabling your Firewall and Anti-virus temporarily and real-time scanning if that’s supported by your AV Engine. Most of the AV allows you to disable the protection by right-clicking on the anti-virus icon on the tray menu near the clock. After it has been disabled restart your browser and test. If disabling your Anti-virus and firewall fixes the issue for you. You will have to uninstall your Anti-virus and reinstall it again. The same goes for your Firewall.

Method 6: Workaround using a VPN

If none of the methods and advice above worked for you. You will have to try using a VPN, as VPNs can bypass restrictions placed by your Internet Provider or by the site you are accessing in case they have limited or blocked your access to their servers, therefore, I suggest using a VPN as a first step, you can try out CyberGhost from (here). If using a VPN works for you and you can access the website just fine, your IP address might be blocked.  This can happen when your ISP is using a DHCP server that dynamically sets your IP so that it won’t conflict with other IP addresses you can try to restart your router to get a new IP address assigned. If that doesn’t work contact your ISP and explain the situation to him. He might change your IP or check if there is anything wrong with the connection overall.

Kevin Arrows
Kevin is a dynamic and self-motivated information technology professional, with a Thorough knowledge of all facets pertaining to network infrastructure design, implementation and administration. Superior record of delivering simultaneous large-scale mission critical projects on time and under budget.

Expert Tip

SOLVED: ERR_CONNECTION_RESET

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