SOLVED: ERR_CONNECTION_RESET

ERR_CONNECTION_RESET is an error that usually occurs when the site you are trying to visit cannot establish a connection with the destination site. Your other sites may work, but certain sites won’t. Several causes can be at the root of this issue, “ERR_CONNECTION_RESET,” As there are several causes to this problem, you will have to find the root cause of the issue. So, follow each method and stop at the one that works for you. In my experience, this issue most commonly occurs when a program configures your registry settings incorrectly. This problem can also be triggered as a false positive by your antivirus software or firewall software. To fix this issue, we will have to follow some methods and configure our network settings correctly. This can be a challenging task for non-tech-savvy users. We have tried our best to make every method easy by creating commands for some methods to minimize the work done by users.

  • Network Issue — This issue can also be triggered if your network settings are incorrect. You will have to reset your network settings to resolve this issue.
  • AV Conflict – The problem may also occur if your antivirus engine is attempting to block the website you are trying to access. To resolve this issue, you will need to temporarily disable it.
  • Firewall Issue — Third-party firewalls, such as Avast’s firewall, can sometimes be problematic because they block ports and addresses that they don’t trust. To fix this issue, you will need to temporarily disable it.

These are the potential causes for the “ERROR_CONNECTION_RESET” in Google Chrome. We have plenty of solutions for you to implement. However, before applying any of these fixes, keep in mind that we highly recommend you stop once you find a suitable method that works for you, as it can cause issues to other programs and hurt your system’s stability. Follow the methods below.

Method 1: Changing Your DNS Server

We can try to resolve your issue by using a public DNS, such as Google’s DNS or Cloudflare’s DNS. Follow these steps:

  1. Press and hold the Windows Key, then press I. This shortcut should open the Windows Settings app.
  2. Once Windows Settings are opened, navigate to “Network & Internet“.
  3. Press the option named “Change Adaptor Settings”
  4. Now, right-click on your Network Adapter and select ‘Properties.’
  5. Double-click on “Internet Protocol Version 4 (TCP/IPv4).
  6. Select option “Use the following DNS server addresses”
  7. Now, simply put “8.8.8.8” in the preferred DNS server and “8.8.4.4” in the alternate DNS server.
    Changing the DNS Server 
  8. Hold the Windows Key and Press X. Choose Command Prompt (Admin) or PowerShell (Admin)

 Type the following command to refresh DNS servers:

ipconfig /flushdns

Check if the issue persists.

Method 2: Resetting LAN Proxy Settings.

Your Windows LAN proxy settings can also be the culprit. You can follow these steps to remove any possible proxy settings applied to your adapter/driver:

  1. Press and hold the Windows key, then press the R key. This should open the Run program.
  2. Type ‘inetcpl.cpl‘ and press the Enter key to open the Internet Properties.
  3. Once the Internet Properties window pops up, head over to the “Connections” tab and press “LAN Settings.
  4. Now, make sure to uncheck all the options and press ‘OK.
    Unchecking Proxy Settings
  5. Restart your computer and check if the issue persists. If the issue continues, you will have to follow Method 3, which will reset all your incorrect network settings.

Method 3: Resetting Your Network Configuration.

In this method, we will reset all of our network settings to remove any incorrect configurations possibly caused by third-party programs, and to clear any corrupted DNS data or cache. You will need to reset your network settings and obtain a new IP address assigned from your router. This method will ensure that you have the default network settings set on your PC. It will help narrow down the problem or potentially fix it. To reset your network settings properly, follow these steps below:

  1. Hold the Windows Key and press X. Choose Command Prompt (Admin) or PowerShell (Admin).
  2. Type the following commands one by one to reset your network settings.
    netsh winsock reset
    netsh int ip reset
    ipconfig /release
    ipconfig /renew
    netsh interface ipv4 reset
    netsh interface ipv6 reset
    reset ipconfig /flushdns
  3. Restart your computer.

Check to see if the issue persists.

Method 4: Changing Your MTU (Maximum Transmission Unit)

An incorrect MTU can really be a culprit for some users; you will need to set up your MTU as some routers limit MTU. To fix this, you must set up the optimal MTU on your computers so that it can pass through your router without any problems. Follow the steps below:

  1. First of all, you will need to find the correct name of your network.
  2. Press the “Windows + R” keys together to open Run, then type “ncpa.cpl” and press Enter.
    Finding your Network Name
  3. If you are using an Ethernet connection, use the following command (replace “Local Area Connection” with your network name):
    netsh interface ipv4 set subinterface "Local Area Connection" mtu=1472 store=persistent
    If you are using a wireless connection, use the following command (replace “Wireless Network Connection” with your network name):
    netsh interface ipv4 set subinterface "Wireless Network Connection" mtu=1472 store=persistent
  4. Restart your computer and your router as well.

Method 5: Disabling Antivirus Protection and Firewall.

You can try disabling your firewall and antivirus temporarily, as well as real-time scanning, if that’s supported by your antivirus engine. Most antivirus software allows you to disable protection by right-clicking on the antivirus icon in the tray menu near the clock. After it has been disabled, restart your browser and test. If disabling your antivirus and firewall fixes the issue, you will need to uninstall your antivirus and reinstall it. The same goes for your firewall.

Method 6: Use a VPN as a workaround.

If none of the methods and advice mentioned above work for you, you may have to try using a VPN. VPNs can bypass restrictions placed by your Internet Provider or by the site you are accessing, in case they have limited or blocked your access to their servers. Therefore, I suggest using a VPN as a first step; you can try out CyberGhost from (here). If using a VPN works for you and you can access the website just fine, your IP address might be blocked. This can happen when your ISP is using a DHCP server that dynamically sets your IP so that it won’t conflict with other IP addresses. You can try to restart your router to get a new IP address assigned. If that doesn’t work, contact your ISP and explain the situation to them. They might change your IP or check if there is anything wrong with the connection overall.

ABOUT THE AUTHOR

Muhammad Zubyan


Muhammad Zubyan is a certified Google IT Support Professional with over 7 years of extensive experience. He has worked on more than 1500 computers, gaining valuable insights that enable him to detect and troubleshoot any complicated root cause of Windows-related issues and errors. In addition to managing Appuals as a Senior Editor, he is currently developing his own Game Optimization program that caters to both gamers and casual users alike.