Is Bally Sports Not Working For You? Try These Fixes!

When Bally Sports stops working, you might see a black screen or a message that says, “There is an issue playing this video, either you are not entitled or there is an error playing it” after picking a game. This usually means the app can’t check your subscription or location rights, so it thinks you can’t watch that content.

The most common reason is failed entitlement checks because of local blackouts or copyright protection (like HDCP problems with some displays). Other reasons can include problems with the app’s cache or random app errors.

Troubleshooting Prerequisites

1. Check the status of the Bally Sports services to ensure they are up and running.
2. Make sure you are using the Bally Sports app on a supported device.
3. If you’re experiencing audio issues, try connecting your device to a Bluetooth device (such as AirPods) to test the sound. Disconnect your Bluetooth device after testing.

1. Relaunch the Bally Sports App After Force Closing It

Sometimes, the app may stop working properly because it has crashed in the background. Force closing and then relaunching the app can often fix this.

1. Exit the Bally Sports app and double-tap the Home button on your Apple TV remote.
2. Swipe to the Bally Sports app and swipe up to fully close it.

   

3. Reopen the Bally Sports app to see if it’s working correctly now.

2. Change the Video Quality of the Stream

If your internet connection isn’t fast enough to support the current video quality, you may experience playback issues. Lowering the video quality can help.

1. Open the Bally Sports app and start watching a stream.

   

2. Adjust the quality setting to a lower level, such as switching from 4K to 1080p. Check if this solves the problem.

3. Restart the Device or TV

Sometimes, problems with your device’s communication modules can prevent the Bally Sports app from working. Restarting your device or TV can often resolve these issues.

1. Turn off your device or TV as well as your router.
2. Unplug the power cords for both and wait for about one minute.

   

3. Reconnect the power cords, turn on your router first, and then your device or TV.
4. After your device or TV starts up, open the Bally Sports app to see if it works properly.

4. Update the Device’s OS

An outdated operating system may create incompatibilities with the Bally Sports app. Updating your system can help fix this.

1. Go to Apple TV Settings > System > Software Updates.
2. Check for updates and install any available updates.

   

3. Restart your TV, then launch Bally Sports to see if the app now works as expected.

5. Use a VPN or Try Another Network

If your Internet Service Provider (ISP) is preventing the Bally Sports app from connecting to its servers, using a VPN or switching to a different network could help.

1. Disconnect from your current network and restart your device.
2. Connect to a different network, such as your mobile phone’s hotspot, and try launching Bally Sports.

   

3. If the issue continues, download and open a VPN app.
4. Connect to a VPN server in a region where Bally Sports is available, then open the app and check if it works.

6. Check the App Permissions

Bally Sports needs certain permissions, like access to your location, in order to provide content specific to your area. Lack of permissions can cause it to malfunction. Granting the necessary permissions usually solves this.

1. Open your device’s Settings, go to Applications > Bally Sports > Permissions.
2. Enable any missing permissions, especially Location, and make sure the Location service on your device is turned on.

   

3. Restart Bally Sports to see if it now functions correctly.

7. Change the DNS Settings of the Device

Incorrect DNS settings can block the app from connecting to its servers. Changing your DNS settings can help.

1. Go to Settings > General > Network > select Ethernet or Wi-Fi > Configure DNS.

   

2. Select Manual and enter the following DNS addresses:

   1.1.1.1
   
   1.0.0.1

   

3. After entering the new DNS, press Done, restart your TV, and open the Bally Sports app to test if it works now.

8. Re-log into the Bally Sports App

Sometimes, sign-in problems stop the Bally Sports app from loading your content. Logging out and logging back in often fixes this issue.

1. Open the Bally Sports app and go to your profile.
2. Tap on Sign Out and confirm.

   

3. Restart your device, then sign back in using the correct login option (such as Bally Sports Plus or your TV provider) and check if the app works.
4. If you still face issues, sign out of Bally Sports, restart your TV, install your TV provider’s app (like DirecTV), and make sure you’re logged in there.
5. Try opening Bally Sports again, this time signing in with your TV provider credentials.
6. If the problem continues, log out from the app on the problematic device and restart it.
7. Log into Bally Sports on another device (like your PC browser) and go to your account page.
8. Choose Log out of all devices, then log back in on your PC or browser.
9. Finally, try signing in again on your original device and check if the problem is solved.

9. Clear the App Cache and Wipe the TV’s Cache Partition

A corrupted or full cache can cause the app to malfunction or become slow. Clearing it might help restore normal performance.

9.1. Clear the App Cache

1. On your Fire TV, go to Settings, then Applications > Bally Sports.
2. Select Clear Cache, then reopen Bally Sports to see if it’s working better.

   

9.2. Wipe The Cache Partition

1. Turn off the TV and unplug the power cord.
2. Hold down the power button on the TV.
3. Keep holding the button as you plug the power cord back in.
4. Release the button when you see the Android Recovery Screen.
5. Using your TV’s buttons, go to Wipe Cache Partition and press Power to confirm.

   

6. Once the process is complete, select Restart and then open Bally Sports to check if it’s working.

10. Reinstall the Bally Sports App

If the app’s files have become damaged, reinstalling it can give you a fresh start.

1. Find the Bally Sports app on your Roku’s Home screen and press the * button on your remote.
2. Select Remove Channel and confirm your choice.

   

3. Go to Roku Settings > System > Power.
4. Choose Restart. After your Roku restarts, reinstall the Bally Sports app.
5. Open the app, sign in, and check if the problem is fixed.

11. Reset the Device

Sometimes, persistent issues with the Bally Sports app are caused by incorrect system settings or software errors. Resetting your device to its factory state may resolve them.

Remember: Resetting your device will erase all your personal data, so be sure to back up anything important beforehand.

1. Go to Settings and choose System > Reset.
2. Select Reset and confirm to restore your Apple TV or device to factory settings.

   

3. After the reset, set up your device, reinstall Bally Sports, and log in to ensure everything is working smoothly.