Fix: Application made too many requests (Error 0x80860010)

0x80860010 is an Error Code that occurs when accessing the Applications downloaded from the Microsoft Store. This error prevents you from opening applications such as OneDrive and Microsoft Office. It occurs due to corruption in the Microsoft Store cache. This is why you can’t access the downloaded apps and receive the “This application made too many requests, Press Retry to continue. 0x80860010 ” message.

In this guide, we will be showing you the methods to fix the 0x80860010 Error Code.

1. Change the Time Zone

One of the reasons you face this error is because of a wrong time zone on your system. When your computer is set to a different time zone compared to the actual time of your area, then it will interfere with the Microsoft Application. Therefore, you must check your time zone and change it to the one shown on the Internet. You can Sync your computer’s time with the internet by following the steps listed below:

1. Open the Windows Settings by pressing the Win + I keys together.
2. Navigate to Time and Language > Date and Time.
3. Set the time zone to match the internet time by switching the “Set time automatically” and “Set time zone automatically” buttons to On.

   

4. Restart the Microsoft Store and launch the program.

2. Run the Windows Store Troubleshooter

You can also use Windows Store Troubleshooter to fix this error. This is a built-in feature in Windows that allows you to scan and detect the issue causing the error on the system and provides solutions to fix them as well. Therefore, you must perform the Windows Store Troubleshooter with the instructions given under:

1. Open the Windows Settings by pressing the Win + I keys together.
2. Navigate to System > Troubleshooter.
3. Scroll down and click on the “Windows Store App” option at the end.
4. Run the Windows Store Troubleshooter by clicking on the “Run the troubleshooter” option.

   

5. After the problems have been detected, choose the provided solution (For example resetting the Windows Store App).

   

3. Verify your Microsoft Account (if applicable)

An unverified Microsoft Account prevents you from accessing Microsoft programs. Therefore, you must manually verify your account with the instructions listed below to access the programs and applications:

1. Open the Windows Settings by pressing the Win + I keys together.
2. Navigate to Accounts > Your Info.
   
3. Click on the “Verify” option under “Manage my Microsoft account”
   

   

4. Once done, you must set your active phone number and type the verification code you receive to verify your Account. 

4. Delete Temporary Files on the Datastore Folder

Having corrupted files in the Datastore Folder will also be a reason for the occurrence of this error. Therefore, to prevent such corruption, you must manually delete all the temporary files stored in the Datastore Folder. You can do that with the steps below:

1. Open the Windows File Explorer by pressing the Win + E keys together.
2. Paste the following path into the search bar to open the Software Distribution Data Store folder:

   C:\Windows\SoftwareDistribution\DataStore

3. Select all the temporary log files by pressing the Ctrl + A keys together.
4. Delete the files by right-clicking on them and selecting the “Delete” option.

   

5. Open the Software Distribution Downloads folder by pasting the following path into the search bar:

   C:\Windows\SoftwareDistribution\Download

6. Select all the temporary log files by pressing the Ctrl + A keys together.
7. Delete the files by right-clicking on them and selecting the “Delete” option.

   

5. Reset the Microsoft Store Cache

Since the error occurs due to corruption in the Store Cache, you must reset the Microsoft Store Cache to delete the temporary data that corrupted the programs and caused the error. You can rest the Microsoft Store Cache as follows: 

1. Open the Windows Run Command by pressing the Win + R keys together.
2. Reset the Microsoft Store Cache by typing “WSReset.exe” in the search box and clicking OK.
   

   

1. Press the Win + I keys together and open the Windows Settings.
2. Navigating to Apps > Apps and Features.
3. Type “Store” in the search bar under “manage optional features.”
4. Open the Advanced settings by clicking on Advanced options under Microsoft Store.

   

5. Reset the Microsoft Store App by clicking on the Reset option. 

   

6. Press the Win key to open the Windows Start Menu.
7. Click on the Power option and select the “Restart” option to make the necessary changes.

   

6. Turn off Proxy Server

Proxy servers are mainly used for providing protection to your online privacy. However, they can also be a factor in interfering with how the Microsoft Store Programs and applications run by preventing them from launching properly. Therefore, to prevent this from happening, you must turn off the Proxy Server from your Windows. You can follow the instructions below to turn off the proxy servers:

1. Open the Windows Settings by pressing the Win + I keys together.
2. Navigate to Network and Internet > Proxy.
3. Turn off the Automatic detect settings under “Automatic proxy setup”.
   

   

4. Open the Run command by pressing the Win + R keys together.
5. Type “Control Panel” in the search box and click OK to open the Control Panel.
   

   

6. Navigate to Network and Internet > Internet Options.
7. Open the LAN settings by clicking on the Connections tab and the “LAN Settings” option.

   

8. Uncheck the “Use a proxy server for LAN” box under the proxy server.
9. Click OK and relaunch the programs on the Microsoft Store.

   

7. Create a New User Account

This error will also occur because of a corrupted user account. Corruption in the user account prevents certain programs from running from the Microsoft Store as a result you get an error. Therefore, you must manually create a new user account. However, do note that when creating a new user account, you must have a backup copy of all your data in a USB driver in case your data is deleted.

If you don’t want to do that please proceed with the solutions mentioned below.

8. Update your Windows

When using Microsoft applications, your Windows must be-to-date. Having an outdated Windows will result in the programs not working properly which causes the error. Therefore, you must check for an available Windows update before running the Microsoft programs. Below are the instructions to help you update your Windows:

1. Open the Windows Settings by pressing the Win + I keys together.
2. Navigate to Update and Security > Windows Update.
   
3. Click on the “Check for Updates” option.
4. Download the latest Windows update by clicking on the Download option.

   

5. Restart your computer once the Windows update has been installed and make the required changes.

1. Download the latest Windows Update, by going to the Official Microsoft Web Page and clicking on the “Update Now” option. 

   

2.  Install the update by clicking on the “Update Now” option.

   

3. Restart the computer by clicking on the Restart option after the installation is completed. 

   

    

9. Download the Application from the Official Website

A simple method to avoid this error is by downloading the program and application at fault by visiting the Official website. For example, if you are facing an error with the Whatsapp application, simply visit the Official WhatsApp website and download the app for your Windows. 

10. Re-install Microsoft Store App Using PowerShell

If you are still facing the error, then you must reinstall the Microsoft Store App using Windows PowerShell. You can do that by following the steps given below:

1. Open Avast Antivirus and navigate to Menu > Settings > Protection > Core Shield.
2. Disable the Avast security feature by turning off the Core-Shield toggle switch.

   

3. Right-click on the Windows Start icon and select the “Task Manager” option.

   

4. Close the Avast Software by right-clicking the Avast program and selecting the “End Task” option. 

   

5. Open the Windows Start Menu by pressing the Win key.
6. Type “Powershell” in the search box.
7. Run the Windows PowerShell as an administrator by right-clicking on the app and selecting the “Run as administrator” option. 

   

8.  Paste the following commands into the PowerShell window and press the Enter key:

   Get-AppxPackage -allusers *WindowsStore* | Remove-AppxPackage

9. Once the above commands have been executed, paste the following commands and press the Enter key

   Get-AppxPackage -allusers *WindowsStore* | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}

10. After all, commands have been executed, the Microsoft Store App will be reinstalled automatically.
11. Restart your computer to make the necessary changes.

11. Run the System on Safe Mode

If the error persists, you must run the system on Safe Mode which is a built-in feature in Windows that allows the system to start with default programs and a minimal set of drivers. You can run the system on Safe Mode as shown below:

1. Open the Run Command by pressing the Win + R keys together.
2. Open System Configuration by typing “msconfig” in the search box and clicking OK.
   

   

3. Open the Boot tab and check the “Safe Mode” box.
4. Click on “Minimal” under Safe Mode.
5. Set the timer as per your choice and Click Apply and OK.

   

6. Restart your computer by selecting the “Restart” option on the System Configuration Prompt.

   

Using Windows Installation Media Tool

1. Open the Official Microsoft Website.
2. Download the tool by clicking on the “Download  Now” option under “Create Windows 10 installation media.”

   

3. Select the folder you want to download the file from and select the Save option. 

   

4. Open the browser’s download page by clicking on the Three dots at the top right part of the browser and click on the Downloads options.

   

5. Open the file location by clicking on the” Show in Folder” option. 

   

6.  Open the EXE file by right-clicking on it and selecting the “Open” option. 

   

7. Confirm the actions by clicking “YES” on the User Account Control Prompt.
8. Accept the terms and conditions by clicking on the “Accept” option. 

   

9. Upgrade the system by selecting the “Upgrade this PC Now” option on the “What do you want to do now” page.

   

10. Install the Setup by clicking on the “Install” option. 

    

11. Select your sign-in account after the installation.
12. Choose the privacy settings for your device and click on the “Accept” option. 

    

13. Use Cortana by clicking on the “Use Cortana” option.

    

14. This will lead you to your Windows Screen Saver/Sign-in Screen.