How to Fix This Apple ID Has Not Been Used in the iTunes Store Error

The error “This Apple ID has not yet been used in the iTunes Store” usually shows up when you try to download a free app, especially if you just made a new Apple ID. This message means your Apple ID hasn’t been set up completely for buying or downloading things. You need to finish the setup process in iTunes or the App Store first.

This Apple ID Has Not Been Used in the iTunes Store

The main reason for this error is not signing into “Media & Purchases” in the Settings app. Sometimes, it can also happen if you haven’t added your payment details, agreed to the terms and conditions, or if there’s a problem with your region settings.

 

In this article, we will discuss different ways to solve this error.

1. Complete Your Apple ID Setup

When you tap the Review button in the pop-up message that says “Apple ID Has Not Been Used in the iTunes Store,” you’ll be taken to a screen where you need to accept Apple’s media services terms and conditions. Turn on the toggle to agree. Skipping this step will stop you from getting past the error and completing your purchases.

On the next screen, you’ll be asked to pick a payment method and enter your billing name and address. If you want to see which payment methods are available in your country, click here.

Make sure to fill in all the required information. If you’d rather not add a credit or debit card, you can choose “None” as the payment method. However, please keep in mind that by selecting “None,” you’ll only be able to install free apps in the future.

Complete Your Apple ID

Once you finish these steps, your Apple ID setup will be complete, and you’ll be able to download and install apps on your device.

2. Add or Update Payment & Shipping Details

If tapping “Review” just asks for your Apple ID password but then brings you back to the same error message, your payment or shipping details might be wrong or out of date. It’s important to keep your payment information current and to update it whenever something changes.

Head to the Settings app to check your information for any errors. Sometimes, if your financial institution updates your card details automatically, but your Apple ID still shows your old card, this can cause the error and prevent you from downloading anything from iTunes or the App Store.

  1. Open Settings.
  2. Tap your Apple ID profile.
  3. Select Payment & Shipping.
  4. Enter your Apple ID password if asked.
  5. To add a new payment method, tap Add Payment Method.
    Add Payment Method
  6. Fill out all the required details and tap Done.
  7. If you want to update an existing payment method, tap it and then tap Edit in the top-right corner.
  8. Update your payment information and tap Done.
    This Apple ID Has Not Been Used in the iTunes Store

3. Verify Your Apple ID Email Address

Your Apple ID email address has to be valid and confirmed. If you haven’t verified it, you won’t be able to use many of the services and features from Apple and iCloud. This will likely cause issues, especially when you try to install an app from the App Store.

If you haven’t gotten a verification email from Apple, check your Spam or Junk folder. As soon as you find the email, follow the instructions in it to finish setting up your account.

4. Check Your Network Connection

A weak or unstable internet connection is another common cause of errors. If your connection isn’t strong, you might not be able to download apps or update your payment details. To check your Wi-Fi signal, look at the bars in the corner of your screen—a single bar usually means the signal is weak.

You can use online tools to test your internet speed. Switching between Wi-Fi and mobile data, reducing the number of devices on your network, or restarting your router can also help.

  1. Open the Settings app.
  2. If you’re using Wi-Fi and want to switch to Cellular Data, go to Wi-Fi and turn it off.
    Wi-Fi settings
  3. Next, go to Cellular and turn it on.
  4. If you’d rather use Wi-Fi, turn off Cellular and turn on Wi-Fi.
    Cellular settings

5. Re-Login to the App Store

If a temporary glitch is causing the issue, signing out of your Apple ID and then signing back in might fix it. This can refresh your Apple ID and the related services.

On iPhone or iPad:

  1. Open the Settings app.
  2. Tap on your Apple ID profile.
  3. Select Media & Purchases.
  4. Tap Sign Out.
    Media & Purchases
  5. Confirm your choice by tapping Sign Out again.
  6. Go to the App Store.
  7. Tap Continue when asked. You’ll also see a prompt to choose whether you’d like to enable Personalized Ads—select as you prefer.
  8. Next, tap the Profile icon.
    This Apple ID Has Not Been Used in the iTunes Store
  9. Log in with your Apple ID and password, then tap Sign In.

On Mac:

  1. Open the App Store.
  2. Click Store at the top of the screen.
  3. Select Sign Out from the dropdown menu.
    App Store Mac
  4. To sign back in, click the Sign In button in the bottom-left corner of the App Store.
  5. Type in your information to log in again.

6. Contact Official Apple Support

If you’re still getting the “This Apple ID Has Not Been Used in the iTunes Store” error after trying the above steps, it’s time to reach out to Apple Support. Choose your specific issue and your region if prompted, and you’ll be connected with the best support options for your situation.

ABOUT THE AUTHOR

Abdullah Iqbal


Abdullah is a Google IT certified Help Desk Technician with extensive experience in providing technical support to system users. He has a proven track record of effectively resolving IT issues, and is adept at working with tools like Jira and ZenDesk to efficiently manage support tickets. Abdullah is committed to staying up-to-date with the latest technological advancements and constantly seeks to improve his skills and knowledge through professional development opportunities.