Fix: Windows 10 Phone Is Stuck in a Reboot Loop
Build 10080 of Windows 10 Mobile, like most other builds of the Operating System, was far from stable and caused a variety of problems on the Windows Phones that were updated to it. The most significant issue that came with build 10080, however, was undoubtedly the fact that many Windows Phones got stuck in a reboot loop shortly after they were updated to this build. Fortunately, if your Windows Phone is stuck in a reboot loop after being upgraded to build 10080, you can use the following methods to try to get the device out of the reboot loop or, if that doesn’t work, restore it back to the version of Windows Mobile that previously ran on your device.
Method 1: Perform a Hard Reset Using the Hardware Keys
When a Windows Phone is caught in a reboot loop, constantly rebooting, you understandably can’t access the software menus that would allow you to reset it. However, there is an alternative: you can perform a hard reset on the device using its hardware keys. Firstly, you need to completely power down the device. Removing and reinserting the battery should achieve this. Once the device is powered off, you should:
Press and release the Power button. This will make the device vibrate.
As soon as the device begins to vibrate, press and hold the Volume Down button.
Release the Volume Down button when an exclamation mark appears on the screen.
Press the following buttons one at a time in the exact same order.
Volume Up > Volume Down > Power > Volume Down
The device will then vibrate, reboot, show the Nokia flash screen and then go to the spinning gears install screen. Once the spinning gears process completes, the device will be reset and taken out of the reboot loop.
Method 2: Recovery of Your Device Using the Windows Phone Recovery Tool.
If Method 1 does not work for you, another solution to fix a Windows Phone stuck in a reboot loop after installing build 10080 of Windows 10 Mobile, is to use the Windows Phone Recovery Tool (WPRT) to revert the device to the version of Windows Mobile it was running before the update to build 10080. WPRT is an innovative software tool that can be utilized by Windows Phone users to recover their devices in case of issues following an update or a clean install. For recovering a Windows Phone using WPRT, follow the steps below:
Download the Windows Phone Recovery Tool and install it on a computer.
Connect the affected Windows Phone to the computer via USB.
If WPRT fails to detect and recognize the Windows Phone and does not start downloading and installing the right drivers automatically, click on Phone Not Detected and follow the onscreen instructions that follow.
Once the required drivers are downloaded and installed, WPRT should successfully detect and recognize the device. When the program detects your device, follow the onscreen instructions that appear.
WPRT will then start downloading the latest update for the device connected to the computer. Let WPRT do so.
Once the Windows Phone Recovery Tool has downloaded the latest update, simply follow the onscreen instructions and the program will start recovering your device.
WPRT will recover the device, reset it and then boot it up, after which you can start setting it up.