FIX: Windows 10 Restarts Instead of Shutting Down

Countless Windows 10 have complained of their computers experiencing shutdown problems immediately after they have been upgraded to Windows 10. The most common of the shutdown problems that Windows 10 may bring to any computer that is updated to it is the computer restarting instead of shutting down whenever the user shuts it down.

In such cases, your computer will restart 5-10 seconds after it powers down regardless of whether you turn it off by clicking on the Shut down button or by ordering the computer to shut down using a Command Prompt. In addition, putting your computer to sleep by clicking on the Sleep button also results in it waking up after 5-10 seconds. Even if your computer goes into Sleep mode if it is left idle, its screen will turn back on in a couple of minutes. The only way for Windows 10 users suffering from this problem to actually turn their computers off is to unplug them from their power supplies, remove their batteries (for laptops) or hold down their power buttons for 3-10 seconds (for desktop computers).

The cause of this issue has now been revealed as the fast startup feature that Microsoft has introduced with Windows 10 – a feature that is actually meant to allow Windows 10 computers to boot up faster when they are coming out of a shutdown. The following are the two solutions that have proven to be highly effective against this issue:

Repair Corrupt System Files

Download and run Restoro to scan for corrupt files from here, if files are found to be corrupt and missing repair them and then check if it fixes the issue, if not then proceed with Solutions listed below.

Solution 1: Disable fast startup in Power Options

For almost 85% of the people who have been affected by this restart instead of shutdown issue, disabling fast startup in Power Options took care of the problem. To disable fast startup in Power Options, you need to:

Open Control Panel.

Switch to Icons View.

Click on Power Options.

Click on Choose what the power buttons do in the left pane.

restart loop - 1

In the System Settings dialog, click on the blue colored Change settings that are currently unavailable option.

restart loop - 2

Confirm the action if prompted to do so by UAC.

In the Shutdown settings section, uncheck the checkbox beside the Turn on fast startup (recommended) Click on save changes. This will disable fast startup on your computer, and the next time you shut your computer down, it will actually shut down for good and not restart on its own.

restart loop - 3

Solution 2: Uninstall the ON/OFF by Gigabyte application

If Solution 1 didn’t work for you, a scenario which is quite unlikely, the fact of the matter may be that fast startup is not the culprit behind your computer restarting itself instead of shutting down. In the case of a select few computers that were affected by this issue – computers that were manufactured by Gigabyte Technology Co., Ltd. – the root of this issue was a Gigabyte application named ON/OFF. If your computer does have the On/OFF by Gigabyte application, it may very well be the cause of this problem in your cause, and all you need to do to get rid of this issue is uninstall this application.

Navigate to Apps/Programs.

Scroll down, locate and click on ON/OFF by Gigabyte.

Click on Uninstall and wait for the program to be removed.

As soon as the program has been uninstalled, your computer will start shutting down as it should.

Solution 3: Reconfiguring Network Adapter

In some cases, the Network Adapter has the permissions to wake the computer. This can be an issue if the Network that you are connected to constantly signals the computer to remain awake. Therefore, in this step, we will be disabling this setting. In order to do that:

  1. PressWindows” + “R” keys simultaneously to open the Run prompt.
  2. Type in “devmgmt.msc” and press “Enter“.
    Typing “devmgmt.msc” in the run prompt.
  3. Doubleclick on the “Network Adapterdropdown and then double click on the adapter being used by the computer.
  4. Click on the “Power Management” tab and uncheck the “Allow this device to wake the computer” option.
    Clicking on the power management tab and unchecking the “Allow this device to wake up the computer” option
  5. Click on “OK” to save your settings and check to see if the issue persists.

Solution 4: Changing Registry Configurations

It is possible that Power down after shutdown has been disabled in the Registry. Therefore, in this step, we will be changing the Registry settings to immediately power down the computer after pressing shutdown. In order to do that:

  1. PressWindows” + “R” keys simultaneously to open the Run prompt.
  2. Type in “regedit” and press “Enter“.
    Typing in “Regedit” and pressing “Enter”
  3. Navigate to the following address
    Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon
  4. Double Click on the “PowerDownAfterShutdown” entry in the right pane and type1” in the “Value” option.
    Double-clicking on the “Powerdownaftershutdown” entry and changing the value
  5. PressOK” to save your changes and check to see if the issue persists.

Kevin Arrows


Kevin is a dynamic and self-motivated information technology professional, with a Thorough knowledge of all facets pertaining to network infrastructure design, implementation and administration. Superior record of delivering simultaneous large-scale mission critical projects on time and under budget.

Expert Tip

FIX: Windows 10 Restarts Instead of Shutting Down

If the issue is with your Computer or a Laptop you should try using Restoro which can scan the repositories and replace corrupt and missing files. This works in most cases, where the issue is originated due to a system corruption. You can download Restoro by clicking the Download button below.

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