Voice chat issues are often the outcome of inaccurately set up in-game or Windows audio configurations. In this article, we will explore both the game’s audio settings and those of Windows to ensure they are set up correctly.
Before diving into the audio settings, make sure you are not in a party chat. Being in a party chat prevents the use of voice chat within the Texas Chainsaw Massacre game, as developers designed it this way.
1. Test Your Audio Devices
Since the source of the problem often lies with audio settings, it’s wise to start by testing your audio devices to confirm that Windows is detecting them. If they are recognized, the issue possibly rests within your game’s audio settings.
- Press Win + I together to open Windows Settings.
- In the Sound Settings, confirm that the correct output device is selected.
- Expand the Input Device menu and select your microphone to check more options.
- Initiate a Start test to confirm if Windows can receive audio from the microphone.
- If the microphone works correctly, go on to the next solution to set your devices as default communication devices. If it’s not working, try to reinstall the driver or test the microphone and headset on another computer or device.
2. Set Audio Devices as Default Communication Devices
When there are multiple audio devices connected to a PC, it is important to set one as the default communication device to prevent applications from selecting the incorrect one.
- Open Settings using Win + I.
- Go into the Sound Settings.
- Scroll down and click on More Sound Settings.
- Right-click on your headset and select Set as Default Communication Device.
- Navigate to the Recording tab, right-click on the microphone, and also set it as the default communication device.
- Hit Apply and then OK.
- Restart the game to confirm the voice chat functions properly.
3. Check the In-Game Voice Settings
Once you’ve configured the Windows audio settings, the next step is to examine the in-game audio settings to ensure they are properly configured.
Adjust settings within the game by going to Options > Audio
- Confirm that voice chat is enabled by toggling it off and then on again.
- Make sure the voice chat volume is not at zero and increase it to the maximum if feasible.
- Select whether to use the push-to-talk or open microphone setting.
- After making these adjustments, voice chat should be operational in the Texas Chainsaw Massacre game.
4. Prevent Applications from Taking Exclusive Control of Audio Devices
Issues with voice chat can arise if another application is using your microphone.
- Right-click the speaker icon in the bottom right corner and choose Sound Settings.
- In the sound settings, scroll down and click on More Sound Settings under Advanced Settings.
- Right-click your playback device, select Properties, and in the Advanced tab ensure “Allow applications to take exclusive control of this device” is unchecked.
- Apply the setting and click OK.
- Proceed to Recordings, right-click the Microphone, and visit Properties.
- In the Advanced tab, uncheck “Allow applications to take exclusive control of this device” if it is selected.
- Apply the change and press OK. Test the voice chat again to determine if the issue is resolved.
5. Ensure the Game Has Microphone Access
Make sure that the Texas Chainsaw Massacre has permission to access your microphone by checking the Windows privacy settings.
- Press Win + I to launch Settings.
- From the left pane, pick Privacy & Security.
- Under App Permissions, select Microphone.
- Make sure the toggles for both Microphone access and Let apps access your Microphone are turned on.
- Enable these and check if the voice chat issue still occurs.
6. Verify the Game Files
Corrupted game files may be another reason for voice chat not working.
- Start Steam and navigate to your Library section.
- Right-click on Texas Chainsaw Massacre and select Properties.
- Click on Local Files from the menu on the left.
- Choose Verify integrity of game files and wait for the process to finish.
- Once the verification is complete, launch the game again to see if the issue has been fixed.
7. Reinstall the Audio Driver
If you are still experiencing issues, the problem may be with corrupted audio drivers. Reinstalling the driver could correct the problem.
- Access the Start Menu and type Device Manager.
- Hit Enter to open Device Manager.
- Expand Audio inputs and outputs.
- Right-click the audio driver and select Uninstall device.
- Confirm the uninstallation by clicking Uninstall on the prompt.
- Repeat the process for the microphone driver as well.
- Restart your computer, which will typically prompt the driver reinstallation. If necessary, visit the official Realtek website to download the latest driver and install it.
8. Submit a Support Ticket
Finally, if the problem persists, it may be time to contact the Texas Chainsaw Massacre support team with a support ticket. Having tried all other solutions, engaging with support may be your next best step.
Draft an email detailing your issue and send it to email@example.com. After sending the email, wait for a response from the support team, who will address your situation assuming your input/output devices are functioning correctly.