Fix: “The Verification Method is Not Working Right Now” Microsoft Error

The error “The verification method is not working right now” occurs when there is a problem with the selected verification method. This typically happens when the system is unable to send the verification code to the provided phone number.

This issue may be due to a service problem on Microsoft’s end or incorrect contact information. If you haven’t set up an alternative verification method for your account, the error will still prompt you to try another verification method.

You can try these solutions to resolve the issue.

1. Login From Your Phone in Incognito Mode

Logging in from your phone using incognito mode on a different network can help bypass potential issues such as cached data or browser-related errors. Since this solution worked for many affected users, it’s a good first step to try.

2. Use a Different Internet Connection

If the first solution doesn’t resolve the issue, switching to a mobile network or another internet connection is highly advisable before moving on to the next step. This can bypass network-related issues such as connectivity blocks or ISP-related problems that might be preventing the verification process from working properly.

3. Clear the Browser Cache Data

An outdated or corrupted browser cache connected with the Microsoft website can interfere with the verification process and prevent it from working properly. By clearing the browser cache, you ensure that the browser fetches fresh data for an error-free login experience.

1. Open the Browser, and click the three dots in the top-right corner.
2. Select Settings from the list of options.
   
3. Then, select Privacy Security and click Delete Browsing Data.
   
4. Select the Time Range to All Time.
5. Once done, click Delete Data to proceed.
   
6. Now try signing in to Microsoft.

4. Use a Different Browser

Verification issues are often caused by bugs, corrupted cache, or extension conflicts, so it is highly recommended to switch browsers to complete the verification process. This is the best way to bypass browser-related issues that might be interfering with the verification. There are many different browsers available, and we recommend using Firefox on a PC and UC Browser on a mobile device.

5. Contact Microsoft Support

If you are still facing this issue, it is a good idea to contact Microsoft for further guidance. The support team can provide solutions to this issue. Meanwhile, you can try resetting the network settings or changing the DNS settings. We recommend trying both solutions while waiting for a response from the Microsoft team.

1. To contact Microsoft support, follow these steps:
2. Visit this link, select Windows from the category, and click Get Home Support.
   
3. Search for the issue “The verification method is not working right now” and select “I see ‘Try another verification method’“.
   
4. Try the solutions suggested by Microsoft first. If they do not work, wait a while and try to sign in later. If the issue persists, click Contact Support at the bottom and follow the on-screen instructions to submit your query.