Fix: “Unfortunately, Google Play Services Has stopped” on Android?

Some Applications tend to get this glitch that they suddenly stop working. While Google Play services is one the most important apps on an Android Phone, this application can also get this glitch. The result of getting this glitch is you cannot download any other apps on your phone.

Google Play Services Error

When is error pops up it gives you Two options “OK” and “Report”. The okay option is going to dismiss the error allowing you to continue using your phone.

The Report option, on the other hand, works differently on different phones. On some phones, it will do nothing. On some, it will give you a message saying your report has been submitted. But on some phones, it will redirect you to a complaint chart on the google website and here you can write and submit that report yourself.

This usually happens on older phones because they have some low end internal which does not allow them to be this consistent on performance

Check Your Internet

One of the first we have to do when any of our applications are not working is to check if the internet is working or not. Internet plays a big role in this problem.

If we don’t have internet none of the applications are going to work as theses applications recieve data from the internet. If everything checks out from your end then your internet servers must be down.

Another method you can use is that you can restart you router. This is going to reset you IP Address and potentially fix the problem if your internet was intially working.

If none of this works, you can contact your ISP to and check with him if there’s anyhting wrong with your internet

Restart your Phone

When phones are being used for far too long their performance tends to be lower than usual. It does not matter how high end the internals are, they are not made to be used 24/7 without any rest

Phones then start to give us bugs, applications keep on crashing, low FPS in games, and many other countless bugs. It’s the phone telling us that you either need to restart the phone or there is a problem in the system.

It’s like a Human Body, we get a fever when something is wrong in the body. It’s our body’s way of telling us that something is wrong

Similarly, the phone needs some rest. You should restart your phone every day to stop getting these bugs

To Restart your phone:

  1. Hold down the “Power Button” for about 3 seconds
  2. Touch on the “Reboot” or “Restart” button

When your phone is rebooted always give it a second or two to reboot properly. Do not start any applications and give them unnecessary commands. Give it some time

Clear the Cache of the Application

All the applications in your device have their own cache data. This is the stored information from the app that makes reopening that application faster. This reduces load times. One downside is that it takes up space in your phone.

When this cache data piles up this can cause bugs and other problems. It’s better to clear it every once in a while.

To clear your cache data:

  1. Open Settings scroll down and touch on Apps
Open Apps

Now, scroll down and find Google Play Services

Find Google Play Services

Clear CacheTouch on Clear Data

Clear Data

Then, touch on Clear Cache

Clear Cache


This is going to Clear all the Cache in your application. Your application should run fine, as now there is no cache data and it has to collect new data from the beginning leading to a better experience.

Update your Phone

Just like applications, our phones get software updates too. These updates introduce new features, new application updates, new applications, bug fixes, and other stuff. When you don’t update your phone the applications that need a fix or update they cannot get them. Then these apps start giving us error codes to tell us that there is something wrong with this application.
To update your Phone:

  1. Go to setting then click on About Phone

    About Phone

     

  2. Click on the MIUI logo

    MIUI Update
  3. Then click on Check For Updates

    Check For Updates

    If you have any updates then you can update your phone. This should update your applications that need updates and all the bugs are going to be solved.

Note: This is demonstrated on a Xaomi device. If you dont know how to check it in your phone you can just google it and you can see how to do it on your phone

Delete Updates

Every application gets updates every once in a while. These updates could contain multiple things such as new features, new UI, and different things. But these updates can sometimes mess up with your application. Sometimes crashing your application, or in some cases, the application won’t even start. Updates have been a huge problem not only in phones but in PC hardware as well.
To Delete your updates:

  1. Open settings and click on apps
Open Apps

Now, scroll down and find Google Play Services
Now, Click on Uninstall Updates

Uninstall Updates


This is going to uninstall the previous update and potentially fix the problem.

Factory Reset your Phone

This is one of our last options as this is going to reset your phone. Factory Resetting your phone can solve most of the problems within a phone. If you’re having a software problem, UI problem, games crashing, phone freezing, this can potentially fix all of those problems.

Make sure you have all of your data backed up and all of the important files as this is going to delete al the apps, data, games in your phone.

To Factory Reset Your Phone:

  1. Go to Settings
  2. Then go to About Phone

    About Phone
  3. Click on Factory Reset

    Factory Reset
  4. On the bottom of the screen click on erase all data

    Erase Data
  5. Then put in your phones Password
  6. Then click on Factory Reset

    Factory Reset Phone

This is going to take some time as all of the changes you made to your phone are going to be reverted and all the data you had is going to be erased.

If none of these methods work for you, upgrading your phones is your last option. These google play errors mostly occur on older phones because either their internals are too old, or they don’t support the latest updates anymore.

ABOUT THE AUTHOR

Kevin Arrows


Kevin Arrows is a highly experienced and knowledgeable technology specialist with over a decade of industry experience. He holds a Microsoft Certified Technology Specialist (MCTS) certification and has a deep passion for staying up-to-date on the latest tech developments. Kevin has written extensively on a wide range of tech-related topics, showcasing his expertise and knowledge in areas such as software development, cybersecurity, and cloud computing. His contributions to the tech field have been widely recognized and respected by his peers, and he is highly regarded for his ability to explain complex technical concepts in a clear and concise manner.

Comments

34
    CM
    Cal MacDonald Apr 3, 2017

    Thank you so much for posting this article. It was a phone saver. This error started on my phone yesterday and today I was at the point of taking a sledge hammer to the phone. I read this article, followed the steps and thank the maker, it worked. No more error message… hallelujah!! Grateful for this article, thank you!!

      KA
      K. Arrows Author Apr 6, 2017

      Welcome.

    AN
    Anonymus Jul 18, 2017

    I factory reset my lg L90 D415 recently and I’m stuck at the wifi setup. “Unfortunately, Google play services has stopped.” keeps pooping up when I try to move on to the next step. Please help. July 18, 2017

      TC
      Tony Celentano Aug 7, 2017

      Hi Anonymous,

      Are you able to skip the wifi setup, uninstall Google Play, and download/install the .APK for Google Play via USB connection to your PC, and make sure it is a version of Google Play compatible to your phone? Google has admitted past problems that when pushing updates to Google Play, there are bugs where incorrect versions get installed to devices, because there are different Google Play versions depending on your hardware/software.

      So the first thing to try is what I described above, search for a Google Play .apk that is specifically for your Android OS + hardware / ARM version, you can find those in Settings > About.

      Reply
    AR
    Ashish Ranjan Jul 23, 2017

    I did factory reset, still on start of phone i am getting this error message and not allowing me to proceed furthur. 🙁

      TC
      Tony Celentano Aug 7, 2017

      Hi Ashish,

      What kind of device are you using? If you absolutely cannot setup the phone because of Google account issue, you may try completely reflashing stock ROM for your device, but I’d need more information about your device to help.

      Reply
    QI
    Quick Immigration Feb 2, 2018

    I have tried all but no results.

    FZ
    Frank Zlotkowski Feb 13, 2018

    Like a couple of others here I’m getting the play store stopped message in setup after a factory reset. I have a Samsung Galaxy 4 SPH-L720T. I’ve followed all the suggestions to no avail – done wipes, removed SD card, &tc.

    KI
    Kishor Feb 20, 2018

    this troubled me for 2 days and i was about to go for factory reset. Great article, the uninstall update method worked. God bless you my friend.

    KI
    Kishor Feb 20, 2018

    Great. it worked. saved me a factory reset.

    BR
    Brenton Apr 18, 2018

    It WOOOORRRRKKKEDD!!!!!!!!!!!
    Thank you, kind sir.

    DS
    Dishant srivastav Apr 23, 2018

    Does uninstalling updates clear all the data like contacts , games , etc

    AR
    Amareshwar Reddypally Apr 29, 2018

    I’ve done factory reset already and I could not proceed with adding google account on start up because google play services has stopped working. we can not use mobile with out setting up the google account.

    WK
    Wai Keong May 6, 2018

    Method 3 worked!! Thank you so much!! Was stuck with this issue for the past few hours

    BE
    Bethany May 24, 2018

    Method 3 worked! With the first method it wouldn’t let me clear the data on google play services

    BE
    Bethany May 24, 2018

    Method 3 worked for me! Thank you so much! With method 1 it wouldn’t let me clear data for google play services

    SK
    Shashikant Kakad Oct 7, 2018

    i have hard format my asus Zenone 2 ZE550ml..now while setup its give popup”play services has stopped” .now i am unable to complete setup process..Help..!!!

    GE
    Geraint Oct 28, 2018

    I’ve factory resetted my samsung j1 mini but in the set up, I always receive an error which is “Unfortunately, Google Play Services Has stopped” due to that, I am stuck at the setup, please help me out I cant use my phone properly.

    IH
    Ignatius Ryan Hartono Jan 27, 2019

    Thankfully method 1 solved my issue, apparently. thanks

    IA
    Iqra Arshad Feb 20, 2019

    I had to do method 4 because nothing else worked but thank you for the tips. I’m sure they worked for others!!

    SW
    Shane Warren Author Sep 22, 2019

    If that error is preventing you from booting, flash the stock firmware for your mobile again and check if it fixes the issue.

    Reply
    SW
    Shane Warren Author Sep 29, 2019

    If the methods don’t work and the hard reset didn’t help, download and install the stock firmware for your device through ODIN and check if it helps.

    Reply
      JE
      Jeff420 Aug 5, 2020

      I have the same issue with Amareshwar. Can you instruct step by step on what we have to do?

        SW
        Shane Warren Author Aug 9, 2020

        You can get the gist of it from here:
        https://appuals.com/how-to-

        Reply
    SW
    Shane Warren Author Sep 29, 2019

    No, it doesn’t

    EW
    Eyitemi Wilkie Feb 11, 2020

    My case is unique as google services disappeared from my phone altogether after a recent update. I discovered that I had bought a Samsung GT-I9507V that is strictly for China. I rotted and install Google services and that is when the Unfortunately goo… error started. And non of the methods aboved worked for me. What Can I do to resolve my case?

      SW
      Shane Warren Author Feb 12, 2020

      It seems that you weren’t able to bypass your problem and it is still glitching for your device. You can try to get a replacement for it or maybe try to root it again and install Android again.

        EW
        Eyitemi Wilkie Feb 12, 2020

        Thanks Shane. I think there is a piece of code or file or script within the android code that is killing/preventing google play services. If I can get a step by step guide on our to delete this support file that will be great. Any Ideas?

          SW
          Shane Warren Author Feb 17, 2020

          I apologize but I’m not really an expert in android development or coding. I really would’ve wanted to help you but Alas!. Although, the reinstallation of a different Android still stands as an option.

    DJ
    DjacksonRodriguez Mar 31, 2020

    none of these worked for me at all.

      SW
      Shane Warren Author Apr 3, 2020

      Try Flashing android again. It might fix this issue

    IC
    ILoveCostco.com Oct 20, 2021

    This is a good article with a lot of work put into. Thank you very much.

    GA
    Godfrey Alexander Mar 20, 2022

    My Android phone is poping up “Unfortunately Google service has stopped” how can i solve that while play store and setting Apps are not working

      MZ
      Muhammad Zubyan Author Mar 21, 2022

      Which phone do you have? Please let me know the model number.