SOLVED: Internet Explorer cannot display the webpage

They are still a large number of users using Internet Explorer, and many of them have reported getting the error Internet Explorer cannot display the webpage. when they try to access a website on IE. This error stops Internet Explorer from accessing any websites. Since the error doesn’t tell why it is not able to open the site, we’ll have to make some assumptions and proceed forward with it’s troubleshooting. The issue behind this error can be a software issue isolated to the internet explorer or a connectivity issue therefore affecting your whole system.

Before you go ahead with the methods below, make sure that your Internet Connection is WORKING, and there are no VPNs running on your system, also it would be best to disable any antivirus or firewall software you are running until the issue is fixed. The methods listed in this guide are in the most worked order to save you time and energies. If the issue is fixed at by any Method, then you don’t need to go ahead with the other methods.

Method 1: Reset Internet Explorer

This will reset all settings and custom options set in Internet Explorer. Your bookmarks will not be deleted.

Hold the Windows Key and Press R. In the Run Dialog, type inetcpl.cpl and Click OK.


Click on the Advanced tab. Click on the Reset button below. Place a check next to Delete Personal Settings and click Reset. Internet Explorer will now be reset to its default settings.


After the Internet Explorer has been resetted, re-open it and test. To restore Bookmarks Bar, hold the CTRL + SHIFT + B keys.

Method 2: Verify Proxy Settings

Invalid proxy settings can cause internet explorer to deviate from the right path, thus giving this error. To verify the settings. Close Internet Explorer.

Hold the Windows Key and Press R. In the Run Dialog, type inetcpl.cpl and Click OK.

Go to the Connections tab. Once on the tab, click on the LAN settings button.

Make sure there is a check next to Automatically detect settings and the other two checkboxes are unchecked.Click OK and close all windows. Restart Internet Explorer.


Method 3: Check IP Address

IP Address conflicts and incorrect settings can restrict access to the Internet, which can also trigger the “cannot display webpage” error. To fix it,

Hold the Windows Key and press R. In the run dialog type ncpa.cpl and Click OK.


Right click on Local Area Connection if you are using Wired Connection or Right click on Wireless Network Connection if you are using Wi-Fi. Click on Properties in the drop down menu.


Double click on Internet Protocol Version 4 (TCP/IPv4). Select Obtain an IP address automatically. Select Obtain DNS server address automatically. Click OK > OK and close all windows. Restart your system. If the problem still persists, move on to the next solution.


Method 4: Reboot Router/Modem

You router may have a glitch with establishing a connection with your ISP. However, if your other devices such as smart-phones, tablets and other computers etc are connected to internet via Wi-Fi or Ethernet to this router, then the router is getting the internet. A reboot of the router is still preferred.

To do this, Turn off your router and unplug it from the power adapter.

After 30 seconds, plug the adapter back into your router and turn it on.

Now test and see if the issue is fixed.

Method 5: Reset Windows Socket TCP/IP Stack

Windows socket is the program responsible for handling all the network incoming and outgoing requests by program like Internet Explorer. If there is an issue with it, resetting it can fix it easily.

To do so, press Windows key and type cmd, right click cmd and choose Run as administrator. 

In the black command prompt window, type the following commands and press Enter after each:

ipconfig /flushdns

nbtstat -R

nbtstat -RR

netsh int reset all

netsh int ip reset

netsh winsock reset

Reboot your system for changes to take effect.

Method 6: Disable Enhanced Protected Mode (For Windows 8)

In Windows 8, Enhance Protected mode was added to Internet explorer 10 which increases security but is known to cause such kind of browsing issues.

Hold the Windows Key and Press R. In the Run Dialog, type inetcpl.cpl and Click OK. Go to the Advanced Tab. Locate Enable Enhanced Protected Mode under Settings and uncheck it. Click OK. Restart Internet explorer and check if the issue resolved.


Kevin Arrows

Kevin Arrows is a highly experienced and knowledgeable technology specialist with over a decade of industry experience. He holds a Microsoft Certified Technology Specialist (MCTS) certification and has a deep passion for staying up-to-date on the latest tech developments. Kevin has written extensively on a wide range of tech-related topics, showcasing his expertise and knowledge in areas such as software development, cybersecurity, and cloud computing. His contributions to the tech field have been widely recognized and respected by his peers, and he is highly regarded for his ability to explain complex technical concepts in a clear and concise manner.