Sea of Thieves: Season 7 Not Installing? Here’s How to Fix It

Sea of Thieves Season 7 not updating or installing on your computer might be due to a number of reasons including a bad cache file of the game launcher or an outdated windows version. The issue reportedly occurs when a user tries to install or update the Sea of Thieves in season 7. 

sea of thieves not installing or updating the Xbox gaming app fixed

There can be a number of reasons for you facing this issue, before jumping right into the solutions. After a keen take on the issue, we have gathered the following things to be of issue in such a problem, Take a look at possible causes for you facing this error.

  • Server-side issue- Since this is an issue related to downloading contents off of the Microsoft server, it is possible that the Microsoft servers are potentially not functional at the moment you’re trying to update or install the sea of thieves season 7. 
  • Bad Game Installer Cache- It is possible that the Installer you are using has a bad cache that might be affecting the smooth functioning of the installation process. Deleting the Stores cache can help us in such cases. 
  • Disabled Services- A package of services is possible for smooth end-to-end delivery of content, It is possible that either those services are disabled or are unavailable.
  • Corrupt launcher installation- Another possible cause of you facing this issue can be the launcher’s installation file. Repairing or reinstalling the application could help us in such a case.

1. Check Server’s Availability

Before moving on to more advanced methods, we will check if the Microsoft Xbox live servers are available. This will help us identify if the issue we are facing is from the user’s side or from the server’s side.  Follow these straightforward steps:

  1. Click here to open DownDetector which is a third-party service that gives feedback on popular networks worldwide.
  2. In the search box, Type Xbox live.
    Checking Microsoft Xbox live server availability
  3. If the search shows a positive outcome, proceed to the next steps.

If the search shows a negative outcome i.e the servers are out of service. There is practically not a lot we can do besides waiting till the servers are online. Check back in on Downdetector in a few hours.

2. Adjust Date and Time

Microsoft-related processes send data packets linked with time and date on them. A mismatch of date and time might cause confusion between the server and the client causing such issues to take place. Follow these steps to configure your computers time and date correctly:

  1. Right-Click on the bottom-left of your screen where the time and date are present as shown in the image below.
    s
  2. Click on Adjust Date and time.
  3. Now, Toggle the Set time zone automatically switch to on.
  4. Similarly, Toggle the Set time automatically switch to on.
  5. After that, Click on the Region menu situated in the panel on the left of your screen.
  6.  Set your region correctly.

Once done, Try installing or updating the Sea of thieves. If the issue presumes, continue to the next step.

3. Login with the same account as the Microsoft store

Reportedly, a mismatch in logged-in accounts on the Xbox game app and the Microsoft store causes such problems. Users have reported logging in with the same account on both platforms to fix the problem. Follow these steps:

  1. Open the Microsoft store and in the top-right corner click on your profile icon.
  2. Now, Click on Sign Out. After that, Click on Sign in.

    Signing in with the same account on both the Xbox app and the Microsoft store
  3. Sign into any account.
  4. Once done, Open Xbox Game App.
  5. In the Top-Left make a right-click as shown in the image.
    Signing in with the same account on both the Xbox app and the Microsoft store
  6. Similarly, Click on Sign out and log in to the same account as the Microsoft store.

Once you are sure that you have logged into both platforms with the same accounts. Try Installing or updating the sea of thieves.

4. Delete Microsoft Store Cache

It is possible that the cache of the Microsoft store on your computer is corrupt. The cache is temporary storage and it is advised to clear the cache every once in a while. Follow these steps to clear/Delete the Microsoft store cache. Follow these straightforward steps:

4.1 Manually Delete the cache folder

The cache of the Microsoft store is stored inside of your Local Disk C, Follow these steps to manually delete the cache folder:

  1. Press the Windows key on your keyboard to open the start menu, Open File Explorer.
  2. Open Local Disk C: and click on Users.

    Manually deleting the Microsoft store cache
  3. Double-Click to open the folder with your computer’s Username.
    Manually deleting the Microsoft store cache
  4. Now, Click on AppData, If you can not locate the AppData folder follow these steps to view hidden folders.
    1. Click on the View option as shown in the image.
      Manually deleting the Microsoft store cache
    2. Click on Show
    3. Check the Hidden Items option to view the hidden folder.
  5. Once in the AppData folder, Click on the Local folder.
  6. Now, Click on Packages.
  7. Inside the Packages folder, Locate the “Microsoft.Windows.Store” and double-click to open it.
    Manually deleting the Microsoft store cache
  8. Delete the Local Cache folder.
    Manually deleting the Microsoft store cache
  9. Reboot your computer.

4.2 Using WsReset

WsReset is an official Microsoft-provided utility tool to delete the Microsoft store cache. It bypasses restrictions placed by the Microsoft store and deletes the cache. Follow these steps to use the Wsreset command:

  1. Press the Windows key to open the start menu, in the start menu search bar type Wsreset.
  2. Open Wsreset and wait for a while on the blank command prompt screen.
  3. After a while, the black command line terminal will close, after that Reboot your computer.

After your computer has safely rebooted, try installing or updating the sea of thieves.

5. Restart Services

A number of services work together to provide smooth end-to-end delivery of content to users. It is possible that one or all of these are not working efficiently, we’ll start by restarting these services. Follow these steps:

  1. Press the Windows + R keys to open the run dialog box. Type Cmd in the text box.
  2. Paste the following commands to restart essential services.
    net stop iphlpsvc
    net start iphlpsvc
    net stop XblAuthManager
    net start XblAuthManager
    net stop XblGameSave
    net start XblGameSave
    net stop Installservice
    net start Installservice
    net stop wuauserv
    net start wuauserv
  3. Once you have successfully restarted all the services, try installing or updating the sea of thieves. If the issue presumes continue to the next step

6. Reinstall Gaming services

It is possible that services responsible for downloading content off of the servers are corrupt. Reinstalling will help us resolve this issue. Follow these steps to reinstall essential Xbox services.

  1. Press the Windows key on your keyboard to open the windows start menu. In the search box type  Powershell and run it as an administrator.
  2. Paste the following command inside of Powershell command line terminal to uninstall the gaming services currently installed on your computer.
    Reinstalling gaming services
    get-appxpackage Microsoft.GamingServices | remove-AppxPackage -allusers
  3. Once uninstalled, paste the following command to install the gaming service updated version.
    start ms-windows-store://pdp/?productid=9MWPM2CQNLHN
  4. Click on Install.
    Reinstalling gaming services
  5. Once installed, Reboot your computer. 

7. Repair and Reset the Xbox app and the Microsoft store

Over time applications and games develop bugs internally and they might make the application not function properly. It is possible that the Xbox app on your computer is non-functional due to corrupt files. We’ll be using windows’ built-in feature to repair and reset the Xbox application and the Microsoft Store. 

7.1 Repair and reset the Xbox App

Follow these steps to repair and reset the Xbox application

  1. Press the Windows key and in the windows start menu search bar type Xbox.
  2. Make a right-click on Xbox and click on App settings.
    Repairing the Xbox and Microsoft application
  3. Scroll down, Click on Repair under the Reset heading, and wait for a while.
    Repairing the Xbox and Microsoft application
  4. Once it finishes processing, try installing or updating the sea of thieves.
  5. If not, Click on Reset and wait for a while. This will reset the Xbox application to default settings.
    Repairing the Xbox and Microsoft application
  6. Similarly, try launching the Xbox app to check if the issue is fixed.

7.2 Repair and reset the Microsoft store

Follow these steps to repair and reset the Microsoft store:

  1. Press the Windows key and search Microsoft store in the windows search menu.
  2. Now, Make right-click on the Microsoft store and click on App settings.
    Repairing the Xbox and Microsoft application
  3. Scroll down, Click on Repair, and wait for a while.
  4. After it finishes processing, Open the Microsoft store and try installing or updating the sea of thieves.
  5. If the issue still presumes, Click on Reset.
  6. Try Updating or installing the game, if the issue presumes continue to the next step.

8. Uninstall and reinstall the Xbox Game app

If repairing and resetting the application did not work, it is advised to uninstall and reinstall the application in such cases. Follow these steps:

  1. Press the Windows key on your keyboard and type Powershell and run it as administrator.
  2. Paste the following command to uninstall the Xbox game app from your computer.
    Get-AppxPackage Microsoft.XboxApp | Remove-AppxPackage
  3. Once done, Click here to download the latest version of the Xbox app.
  4. After you have downloaded and installed the Xbox application, Reboot your computer.

9. Update Windows

It is possible that the current windows version you are running is either outdated or full of bugs. Follow these steps to update your computer to the latest windows build.

  1. Open the windows start menu by pressing the Windows key on your keyboard.
  2. Click on Settings to open it.
    Updating windows
  3. Now, In the panel situated on the left. Click on Windows Update.
    Updating windows
  4. Click on Get updates or Install now.

Once installed and updated, Reboot your computer.

Dawood Janjua
Dawood Janjua is a certified CCNA associate and provides supports to customers through a reputated third party organisation. Dawood is aiming for the CCIE in the future to provide support at the regional level and also wishes to expand his career into virtualisation.
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Sea of Thieves: Season 7 Not Installing? Here’s How to Fix It

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