How to Fix “Pardon The Interruption” Microsoft Store Error?

Encountering the error “Pardon The Interruption” usually means that the Microsoft Store cannot proceed with your request, which often occurs due to connectivity issues or system updates. The most common cause of this error may be an outdated version of the Microsoft Store or your operating system. However, it can also occur due to corrupted cache within the app or network misconfigurations, such as VPN or proxy settings.

Moreover, Windows updates or store-specific glitches may also exacerbate this issue through their interference. Therefore, users facing this issue must ensure that their Windows and Microsoft Store apps are up-to-date. Regardless of the cause of this error, we have compiled a few effective methods that are sure to fix this issue.

1. Clear Microsoft Store Cache

The Microsoft Store maintains user-specific settings, cache, and configuration data, which can become outdated or corrupted over time. Resetting or repairing can remove these corrupted files and misconfigured settings, giving the store a fresh start. Doing so can also resolve problems caused by outdated or incorrect settings, temporary data, or conflicting cached files that may have been interfering with the app’s operation.

  1. Press Win + R to open the Run dialog box.
  2. Type in wsreset.exe and press Enter. This command will clear the Microsoft Store’s cache without affecting any installed apps or user data.
  3. Once the cache is cleared, the Microsoft Store will reopen after a brief blank command prompt window, indicating that the cache has been cleared.
  4. Open Settings by pressing Windows + I.
  5. Select Apps.
  6. Click on System Components on the right side.
  7. Locate the Microsoft Store.
  8. Click on it and choose Advanced options.
  9. Locate the Repair button and click on it. Doing so will fix the store by repairing corrupt files or settings.
  10. Once done, click on the Reset button. A confirmation will appear, warning that the app’s data will be deleted. Confirm the reset.
  11. Lastly, restart your computer and check if the error persists.

2. Check for Windows Updates

The Microsoft Store relies on key system components that interact closely with Windows. If your operating system is outdated, it may cause compatibility issues between the store and other services, such as the Windows Update service or the underlying framework that runs Microsoft apps. Additionally, these outdated system files may miss important updates, bug fixes, or security patches that may cause this error.

  1. Open Settings by pressing Windows + I.
  2. Click on Update & Security.
  3. Select Windows Update from the left pane.
  4. Click on Check for updates. Windows will now automatically start downloading and installing any available updates.
  5. Once done, restart your computer if not prompted by Windows.

3. Reinstall Microsoft Store via PowerShell

Reinstalling the Microsoft Store through PowerShell can help resolve severe issues that may prevent the Store from launching, updating, or downloading different applications. Reinstalling Microsoft Store via PowerShell removes the app completely and reinstalls it freshly, ensuring all files are correctly installed and up-to-date.

  1. Press Windows + X and click on Windows PowerShell (Admin).
  2. Type the following command in the PowerShell window and press Enter to reinstall the Microsoft Store.
    Get-AppXPackage *WindowsStore* | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

  3. Once executed, PowerShell will automatically reinstall the Microsoft Store. If an error occurs, restart your computer and run the given command again.
  4. Lastly, restart your computer and check if the error persists.

4. Disable VPN or Proxy

This error can also occur if enabled VPNs and proxies modify or mask your device’s IP address and network configuration, which may interfere with the Store’s ability to establish a secure and stable connection with the Microsoft Store’s servers. Hence, disabling any VPNs and proxies can help get rid of errors caused by geolocation conflicts and network issues.

Disable VPN

  1. If you’re using a VPN, locate the VPN application and either exit the app or toggle the VPN connection off.
  2. Alternatively, open Settings by pressing Windows + I buttons.
  3. Go to Network & Internet.
  4. Select VPN in the left pane and disconnect or remove any VPN connection.

Disable Proxy

  1. Once again, open Settings by pressing Windows + I buttons.
  2. Go to Network & Internet.
  3. Select Proxy from the left pane.
  4. Now, make sure the Use a proxy server option under the Manual proxy setup tab is turned Off.
  5. Once both VPN and proxy are turned off, restart your computer and check if the error persists.
ABOUT THE AUTHOR

Hamza Mohammad Anwar


Hamza Mohammad Anwar is an intermediate JavaScript web developer with a focus on developing high-performance applications using MERN technologies. His skill set includes expertise in ReactJS, MongoDB, Express NodeJS, and other related technologies. Hamza is also a Google IT Certified professional, which highlights his competence in IT support. As an avid problem-solver, he recreates errors on his computer to troubleshoot and find solutions to various technical issues.