Fix: operating system is not presently configured to run this application

I encountered this error while trying to create a new profile for Outlook 2013. When i tried to access Mail from control panel; it gave me the error operating system is not presently configured to run this application. This was for a user who recently upgraded to Windows 10 from Windows 7.

Before you proceed with these instructions; make sure you have your license and activation keys/details in order to re-activate office after repairing it.

Since i did this for Outlook 2013; which was bought online the client had to use his email address and password (which he used to buy Office online) to re-activate it.

The error may also occur with other Office applications and it is usually caused by a malfunction or problem with one or more of the office applications.

operating system is not presently configured to run this application

Method 1: Repair Corrupt Files

Download and run Restoro to scan and restore corrupt and missing files from here, then check to see if the Application still triggers the error. If yes, then proceed with Method 2.

Method 2: Repair Office from Control Panel

Hold the Windows Key and Press R. Type appwiz.cpl and Click OK.

Locate your Microsoft Office Installation and click Change, then choose Repair.

If it is Office 2013, 365 or 2016 then choose the Full Repair or Online Repair option. Wait for the repair to finish, it can take 30 to 50 minutes.

Once done, reboot your PC and try opening the office application again. You will then be asked to re-active office, use your license/activation details to re-activate. Office should now work fine.

Kevin Arrows


Kevin is a dynamic and self-motivated information technology professional, with a Thorough knowledge of all facets pertaining to network infrastructure design, implementation and administration. Superior record of delivering simultaneous large-scale mission critical projects on time and under budget.

Expert Tip

Fix: operating system is not presently configured to run this application

If the issue is with your Computer or a Laptop you should try using Restoro which can scan the repositories and replace corrupt and missing files. This works in most cases, where the issue is originated due to a system corruption. You can download Restoro by clicking the Download button below.

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