Fix: Onedrivesetup.exe Entry Point Not Found Error on Windows

When attempting to install or update the OneDrive application, users might encounter the error “Onedrivesetup.exe Entry Point Not Found,” preventing them from accessing files and folders. This specific error indicates that the OneDrive application is unable to access the required file, typically ‘GetUserDefaultGeoName,’ hindering the installation or update process. This error most commonly occurs when the specific DLL file is either corrupt or missing from the system directory.

Other factors contributing to this issue could include outdated Windows.

1. Update Windows 

Windows updates often include compatibility fixes that are necessary for certain applications with newer features and functionality to work properly. Thus, updating Windows to the latest version could potentially fix this issue.

  1. Open the Start menu and click on the Settings icon. 
  2. In Settings, scroll down and click on Update & Security.
  3. Next, click on the Check for Updates button to automatically download and install the latest updates.
  4. Lastly, reboot your device and verify if the issue persists.

2. Reset OneDrive

Resetting OneDrive restores the application’s settings to their default configurations and clears the cache content as well, which could help in fixing glitches and compatibility problems.

Note: Resetting will remove any cached files and may require resyncing some data.

  1. Hold Windows+R on the keyboard to open the Run command.
  2. In the Run command, paste and execute the following command.
    %localappdata%\Microsoft\OneDrive\onedrive.exe /reset

  3. If running this command returns an error message stating “Windows cannot find…”, paste and execute these commands one after another until the error stops appearing. 
    C:\Program Files\Microsoft OneDrive\onedrive.exe /reset
    C:\Program Files (x86)\Microsoft OneDrive\onedrive.exe /reset

3. Disable OneDrive Standalone Update Task

The OneDrive Standalone Update Task checks for updates automatically. The error “Entry Point Not Found” can occur when the task runs and tries to install an update that has features incompatible with older versions of Windows, typically Windows Server 2016 in this scenario.

Note: OneDrive will not update automatically after disabling this automated task; therefore, you might need to update it manually. 

  1. Open the Start menu, search for Task Scheduler, and click on it.
  2. In Task Scheduler, click on the ‘Task Scheduler Library’ folder.
  3. Next, right-click on the OneDrive Standalone Update Task in the tasks section and select Disable.
  4. Lastly, reboot your device and launch the application to verify if the issue is resolved.

4. Contact Network Administrator

If you are using the Windows Server 2016 version, you will most likely need to upgrade to the latest Windows Server version, as the DLL file ‘GetUserDefaultGeoName’ was added in later versions of Windows. Contact your network or IT administrator to deploy an in-place upgrade.

ABOUT THE AUTHOR

Hamza Mohammad Anwar


Hamza Mohammad Anwar is an intermediate JavaScript web developer with a focus on developing high-performance applications using MERN technologies. His skill set includes expertise in ReactJS, MongoDB, Express NodeJS, and other related technologies. Hamza is also a Google IT Certified professional, which highlights his competence in IT support. As an avid problem-solver, he recreates errors on his computer to troubleshoot and find solutions to various technical issues.