How to Fix OneDrive Error Code 0x8004de44

When you try to sign in to OneDrive and you encounter the error code 0x8004de44, it usually means there’s been an interruption due to issues like an unstable internet connection or antivirus software blocking the login process.

This error mainly shows an interference in connectivity or security settings that prevents successful communication with OneDrive servers.

The main cause of this problem usually comes from issues with internet connectivity or conflicts with firewall or antivirus settings that mistakenly interfere with OneDrive’s operations.

Other factors could be trying to log in from an unfamiliar device or browser, mainly when multi-factor authentication is turned on, or problems with the Microsoft account, like signing in multiple times from the same device.

It’s also worth keeping in mind server-related issues that can impact OneDrive’s availability.

Note: Before you start with the methods/solutions below, make sure to verify the server status of OneDrive. If the servers are down, the solutions won’t work.

1. Reset the OneDrive app

Resetting the Microsoft App can be a good solution to this problem. It lets you clear the cache and appdata that might be corrupted, causing this issue.

Note:You will be logged out of the OneDrive app when you reset it, so make sure you remember your login details.

  1. Press the Win + I keys together to open Settings.
  2. Go to Apps > Installed Apps and look up Microsoft Drive
  3. Click the three dots and choose Advanced Options.
  4. Scroll down to Reset and click Reset to clear the cache and application data.
  5. Once done, try signing in to OneDrive and see if the issue is fixed.

2. Clear Microsoft Account Credentials

  1. Click the Start Menu and type Control Panel.
  2. Press the Enter key to open the Control Panel.
  3. Go to User Accounts > Credentials Manager > Windows Credentials.
  4. Expand Microsoft Account User and click Remove.
  5. After this, check the issue again.

3. Reset your Network Settings

During research into the error code, we found that a lot of users were having this problem as a result of incorrect network settings. This led to slow internet speed and triggered this error. So, we can try resetting the network settings, which will set the settings back to default and reinstall the network adapter, such as DNS settings.

  1. Press the Win key to open the Start Menu.
  2. Type Network Reset in the search bar and hit Enter to open the settings.
  3. Click Reset Now to start the resetting process. This will restart your computer with the default network settings.
  4. After this, check if it fixes the error.

4. Use your Mobile Data or Any Other Network

If the error still happens, it could be that your network connection is causing the issue. We suggest using your mobile hotspot to access OneDrive and see if that fixes the issue.

Simply turn on your mobile hotspot and connect your PC to it. If you don’t have a Wi-Fi adapter on your PC, connect your mobile device to your PC using the USB cable, and then turn on the hotspot tethering feature in your hotspot settings.

If none of these methods work, try reinstalling OneDrive, as the problem might come from corrupted application files.


Hamza Mohammad Anwar

Hamza Mohammad Anwar is an intermediate JavaScript web developer with a focus on developing high-performance applications using MERN technologies. His skill set includes expertise in ReactJS, MongoDB, Express NodeJS, and other related technologies. Hamza is also a Google IT Certified professional, which highlights his competence in IT support. As an avid problem-solver, he recreates errors on his computer to troubleshoot and find solutions to various technical issues.