How to Fix Network Adapter Not Detected On Windows?

The network adapter not detected issue occurs when Windows is not able to detect the network adapter for multiple reasons, such as a disabled network adapter, disabled essential network services, problems with the Sockets API and corrupted network drivers. These might be some of the leading contributors preventing you from accessing the internet.

How to Fix Network Adapter Not Detected On Windows?
How to Fix Network Adapter Not Detected On Windows?

After understanding the causes, let’s look at the solutions that have worked for most affected users.

1. Re-enable Network Adapter

Sometimes, the device manager stops detecting the device due to several reasons. This can happen when the device gets disabled automatically or the driver for the particular device has been uninstalled. In both situations, you need to ensure what can cause this issue. To do this, you will need to enable the network adapter and If it does not fix this issue, try installing the driver by following the methods mentioned below.

  1. Press the Win + R to open the Run Window
  2. Type devmgmt.msc and click OK

    Opening Device Manager
    Opening Device Manager
  3. Select the Network Adapter and click Actions from the top, then click Scan For Hardware Changes. This will re-enable the network adapter if it is disabled.
    Enabling Network Adapters
    Enabling Network Adapters

2. Reset Network Settings

Windows allows us to reinstall all the network adapters and reset all the settings that the VPN client software or the users applied. So if this issue occurs due to the corrupted network adapter or misconfiguration in the network settings, resetting the network will aid in fixing this issue. The following steps will help to reset the network settings

  1. Open Settings by pressing Win + I on the keyboard
  2. Navigate to the Network & Internet

    Navigating to Network And Internet
    Navigating to Network And Internet
  3. Scroll down to the bottom and click Network Reset

    Clicking Network Reset
    Clicking Network Reset
  4. Then, click Reset Now. This will restart your computer will the fresh Network Adapter
    Resetting Network Settings
    Resetting Network Settings
  5. Once done, the issue should be fixed.

3. Use Commands to Reinstall Network Adapters & Reset Settings

If resetting the network settings does not fix your issue, it might be due to the problem with Sockets API, which you can fix by just executing the command to reset winsock. However, if that does not work, then you can use netcfg -d command, which will remove all the WAN Miniports, network adapters, IP address and among others.

Therefore, if you are using a custom WIFI card, make sure to download a driver using another device and transfer it to the causing device so that you will be able to install it on your computer. Once you execute both commands, you need to restart to reinstall network adapters and everything will return to its default. To do so, follow the steps:

  1. Click Start Menu and search for Command Prompt

    Searching Command Prompt
    Searching Command Prompt
  2. Right-click on the command prompt and then click Run As Administrator
  3. Once the command prompt is opened, paste the following command to reset the winsock
    netsh winsock reset
    Resetting Sockets API
    Resetting Sockets API
  4. After that, if the issue persists, type the following command
    netcfg -d
    Resetting All Network Configurations
    Resetting All Network Configurations
  5. Once done, you need to restart your computer to get things back to normal
  6. Once you have restarted, the issue should be solved.

4. Install the Network Adapter Manually

You can also install the network driver through the device manager even if Windows is not detecting it. But you need to know the specific hardware model of your network adapter to install the driver. To do so:

  1. Right-click on the Start Menu icon and then click Device Manager

    Launching Device Manager
    Launching Device Manager
  2. Once the device manager is launched, select the Device Name
  3. Click on Actions from the top and then click Add Legacy Hardware

    Adding Legacy Hardware
    Adding Legacy Hardware
  4. Click Next to proceed the select Install The Hardware That I Manually Select From A List

    Proceeding to Install A New Hardware Device
    Proceeding to Install A New Hardware Device
  5. Then, click Next
  6. Select the Network Adapters under Common Hardware Types and click Next

    Selecting Network Adapters
    Selecting Network Adapters
  7. Select the Manufacturer from the left pane and then select the model of your network adapter
    You can check the model number from the manufacturer’s website if you are a laptop user and don’t know the model number.

    Choosing Network Adapter As Per The Model Number
    Choosing Network Adapter As Per The Model Number
  8. Once you select the driver, click Next
  9. Again, click Next to start the installation process
  10. Once done, click Finish and check if your internet is working. If it is, then your problem is resolved.
    Clicking Finish
    Clicking Finish

5. Restart Network Services

Windows provide services that work in the background to operate the tasks. There are some important services that keep the internet connection stable and connected to the computer. You might face several issues like this if they are not running properly. Therefore,  ensure that the services are running properly.

6. Restart WLAN AutoConfig Service (WIFI Users)

  1. To restart network services, press Win + R to open the Run Window
  2. Type services.msc and click OK

    Opening Services Window
    Opening Services Window
  3. Once you are in the services Window, find and right-click WLAN AutoConfig
  4. Go to Properties

    Opening WLANAutoConfig Service Properties
    Opening WLANAutoConfig Service Properties
  5. Change its Startup Type from Manual to Automatic
  6. Then, click Apply and click on the Start button if the service is stopped
  7. Click OK to save the changes
    Restarting Service
    Restarting Service

This WLAN AutoConfig service provides the logic required to connect, disconnect, configure and discover from a wireless local area network WLAN. It also helps communicate with other devices to connect wirelessly. Basically, it plays a strong role in providing a good internet experience to laptop or WIFI card users. If you have a laptop or WIFI card, you cannot connect to the internet if this service is disabled.

7. Restart WWAN AutoConfig Service ( Broadband Users)

  1. if you are using the broadband device for the internet connection, then right-click the WWAN AutoConfig
  2. Then, click on Properties
  3. Change the startup type to Automatic
  4. Then, click Apply and if the service is stopped, click Start and OK to save the changes.
    Restarting WWAN AutoConfig Service
    Restarting WWAN AutoConfig Service

8. Run Network Troubleshooter

Troubleshooters are designed to fix problems automatically. Windows includes a network troubleshooter, which diagnoses the problem in the network and if it finds the issue, it will provide you an option to apply the fix. To do that:

  1. Right-click on the Ethernet or WIFI icon from the bottom right and then click Troubleshoot Problems
  2. Once the troubleshoot open, select All Network Adapters

    Finding Problems In All Network Adapters
    Finding Problems In All Network Adapters
  3. The troubleshooter will give you options, and you need to select the option as per the issue you are encountering.
  4. In my case, the network adapter is disabled, so it gives me the option to enable the Network Adapter
    Enabling Network Adapter
    Enabling Network Adapter
  5. So when I clicked on Try These Repairs As An Administrator, my issue was gone.

9. Download the Network Driver With The Help Of Another Device

If the issue is not fixed yet, you might have a corrupted network driver installed, causing this issue. and for that reason, the device manager might not be able to detect the network adapter.

You will need to download the network driver using another computer or a mobile device. If you have a laptop, download the driver provided by your manufacturer, as the driver will be more reliable and compatible with your device. You can follow the steps to download the compatible driver for your laptop but if you have a desktop, go to your manufactures website to download a network driver. In both cases, you can follow the steps below:

9.1 Laptop Users

  1. First, press the Win + R to open the Run program
  2. Type dxdiag and click OK
  3. Note down the value of the System model, then go to your manufacturer’s website using another device
    Checking Laptop's Model Number
    Checking Laptop’s Model Number
  4. Search your laptop with the model number, then download the Network driver
    Downloading Network Driver According to the OS
    Downloading Network Driver According to the OS
  5. Once you have downloaded it, transfer the driver to the laptop, install it and check if it fixes the issue.

9.2 Desktop Users

  1. Go to your manufacturer’s website and download the driver from there.
  2. Just google the manufacturer’s name and the network adapter. For Example Intel Network Driver

    Navigating to Official Manufacturer's Website
    Navigating to Official Manufacturer’s Website
  3. Download the Network Driver
    Downloading Network Driver
    Downloading Network Driver
  4. Once the driver is downloaded, transfer it to your desktop using a USB or a Mobile phone
  5. After that, install it on your computer and check if this resolves your issue.

10. Use System Restore

The final solution for this issue is to restore your computer to a state where Windows was working fine. Remember that this method requires a restore point created when you have not encountered the issue. In case you have not created a restore point, you can still check because some third-party driver installation applications create a restore point for safety, as the driver failure problem can arise during the installation process. Below are the steps:

  1. Click Start Menu and type rstrui and hit Enter

    Opening System Restore
    Opening System Restore
  2. Click Next to proceed
    Clicking Next To Start
    Clicking Next To Start
  3. Select a restore point and click Next

    Select A Restore Point
    Select A Restore Point
  4. Click Finish to start the process
    Clicking Finish To Start The Restore Procedure
    Clicking Finish To Start The Restore Procedure
  5. After the restart, check if the device manager detects the network adapter.

If none of the methods have worked, it is most probably a hardware issue. You can take your computer to a repair shop, but before that, try another solution which is resetting the Windows. If the issue persists after resetting the Windows, it is highly recommended to take a laptop or a desktop to a repair shop.

ABOUT THE AUTHOR

Kevin Arrows


Kevin Arrows is a highly experienced and knowledgeable technology specialist with over a decade of industry experience. He holds a Microsoft Certified Technology Specialist (MCTS) certification and has a deep passion for staying up-to-date on the latest tech developments. Kevin has written extensively on a wide range of tech-related topics, showcasing his expertise and knowledge in areas such as software development, cybersecurity, and cloud computing. His contributions to the tech field have been widely recognized and respected by his peers, and he is highly regarded for his ability to explain complex technical concepts in a clear and concise manner.

Comments

20
    SR
    Srikanth Oct 3, 2016

    Hi,

    We are using a third party network service and working fine in
    windows 7. now we are planning to migrate our machine OS to Windows 10
    and when i try to add that service inf file in Network adapter it looks
    like its not adding to “Local Area Connection Properties”

    Please help us in achieving this.

    Thanks & Regards,

    Srikanth

    Please refer below link for more details on this issue:
    http://answers.microsoft.com/en-us/insider/forum/insider_wintp-insider_devices/not-able-to-add-a-network-service-inf-file-in/d63b6a5f-61e5-4fce-b749-d753f9af80e3

    RE
    ReyB Dec 28, 2018

    What serial number? My machine was built.

    SW
    Shane Warren Author Sep 21, 2019

    That is only for laptops. If you are using a desktop, identify the network adapter by having a look at your motherboard and going onto the manufacturer’s website with the model of the motherboard to identify the network adapter that they use.

      DJ
      Donald Chavis Jr Jun 16, 2020

      Yooooo… This was my problem as well. I built my first gaming pc and was wondering where the network adapter came from. The Motherboard or Windows 10… Cause mine isn’t showing at all in Network Adapters unless I click View and “show hidden” and then Microsoft Kernel Debug Network Adapter shows up… But it says its up to date and I been lost for weeks. I just wanna game and make videos. Thanks for answering something I’ve been wondering for weeks. Your answer is like a treasure find. Damn near on DB Cooper Scale. One step closer to solving a mystery! #ScoobyDoobyDoooooo lol

    BS
    B G V SR Nov 9, 2019

    Okay, what I’ve been having a problem with is my HP Laptops USB Wireless WI-FI Adapter because all I have access to is a WI-FI Network. I’m currently in a Rehab type Skilled Nursing Home. I’m waiting on a Liver Transplant & need some extra care until it takes place. There for all they have for us residents to use is a WI-FI Network. (there could be anywhere from 2 to 100 devices on the same WI-FI. However it’s never more than 5 or 10, (usually). So, a USB Wireless WI-FI Network Adapter is good to boost the signal for me rather than the WI-FI Adapter or Bluetooth that came with the Laptop. I think the OS (came with Windows 10) Installed on it, OS is having problems because other problems arose with the Laptop & the special technician from HP (SmartFriend) is doing a System Recovery with me on Monday. The Realtek Adapter keeps on “disappearing”. It usually reads: Unknown USB Device (Device Descriptor Request Failed) instead of Realtek USB Wireless RTL882xxx?? 802.11ac Adapter – or something like that. ANYONE KNOW WHY or is it just the corruption needs to be cleaned up with a System Recovery?

      SW
      Shane Warren Author Nov 12, 2019

      Your Issue might be related to a specific application or due to some driver corruption, Also, it is difficult to pinpoint the issue without knowing the full scale of the problem, You can use Driver Easy to identify missing drivers and install them with a single click. Do tell if you are able to fix the issue or if you require further help. Also, I wish you the best of luck for your surgery, Hope you are well really soon.

        BS
        B G V SR Nov 14, 2019

        Shane, Thank you very much for the well wishes. That’s cool of you! God Bless!
        The Driver is Updated or New. I think it’s the same driver that came out with the particular product less than a year ago. I will work with HP Tech’s to clear up some mid-major problems, e.g. the Windows 10 Recovery & let you know what happens to the USB WI-FI Wireless Network Adapter after the System Recovery. It;s taking a little longer than I expected due to I only wish to work with one particular Tech on the Recovery & sometimes when one of us is available for the allotted time needed, the other one of us isn’t available. However, it’s mostly my fault for feeling crappy a lot lately due to my End-Stage Liver Disease. Thanks Again, Barry

          SW
          Shane Warren Author Nov 16, 2019

          Right, You can always go for a Windows reinstall without erasing any of your personal files. Also, Just hang on mate its gonna be ok and your gonna feel great after it all works out. Cheers!

      BS
      B G V SR Nov 12, 2019

      Thanks for the good wishes. Shane, I’m a little confused because I asked 2 questions. The Reimage that won’t install, I’ve never had something not be able to install before Reimage. Also, I have an HP Laptop 15-da0073ms & it came with Windows 10 & I have McAfee LiveSafe & it’s Firewall I turned off & made sure that the Windows Firewall was still off. I don’t know or understand anything about the ISP’s Firewall. I didn’t know ISP’s had Firewalls. Most Importantly #2 the USB Wireless Network Adapter. It always worked fine since I installed it, then around the same time the HP Support Assistant stopped working is when ( off and on) the USB Realtek Adapter started to screw up & read Device Descriptor Error & Windows can’t recognize the Realtek USB ……. I have reinstalled the Driver several times but don’t think that’s the problem, usually a Troubleshooter in Settings-Update & Security will get that working again, sometimes, for a while. Thanks again, Barry

    BS
    B G V SR Nov 9, 2019

    Also, I can’t Download & Install the Reimage Repair tool. I can download it, but then when I go to install it, it starts but stops & reads: Reimage won’t install, please shut off your Firewall or make an exception for Reimage. I shut off the Firewall but it still happens. Starts & Stops & reads: Shut Off your Firewall. However, that doesn’t help. Why, Barry

      SW
      Shane Warren Author Nov 12, 2019

      The Firewall might be on the ISPs end due to which the error is being triggered. Maybe changing the internet connection might fix it, you can try your mobile’s hotspot.

        BS
        B G V SR Nov 14, 2019

        I’m not sure how a Firewall & an ISP work together. I always thought that the Firewall. based inside the Windows 10 Laptop, blocked certain things from entering my Laptop whether it be a virus, or a hackable program that steals my banking & credit card information. Yes from coming in via the internet. However, when I read your suggestion, It makes me ask: #1: Does my ISP have it’s own Firewall? #2: How do you change an internet connection? We only have 1 WI-FI from (Verizon I think) & no Broadband to hook up to our rooms. Only Broadband or FIOS is for the administrators. Don’t understand change the internet connection or how to do it. #3: Hooking up to the internet through my mobile phones Network of Towers LTE 4G I believe, wouldn’t that make the Laptop go really, really slow?
        Sincerely,
        Barry

          SW
          Shane Warren Author Nov 19, 2019

          Yes the ISP does have its own Firewall which protects the user from opening certain sites. Changing an Internet Connection means to connect the Wifi to a different connection. When you Open the hotspot on your mobile it creates a Wifi connection that the laptop can be connected to.

    LA
    Lalit Aug 6, 2021

    It worked! Thank you Kevin!!

    IS
    IsistheCat Oct 19, 2021

    No network adapter error – I have completely reinstalled windows but still, the OS is not seeing any adapter (so updating/reinstalling drivers is not applicable). When I look at Device Manager, for Network, this is all I see. What happened to the network adapter? Thank you.

      MZ
      Muhammad Zubyan Author Oct 19, 2021

      Turn off your WiFi and connect to the Ethernet, then follow these steps:-1. Search for Command Prompt and click “Run as administrator”.
      2. Once the Command Prompt window opens type the following command:-netcfg -d3. Wait for the command to run then restart your computer.Check to see if the issue is resolved

      Reply
        IS
        IsistheCat Oct 19, 2021

        My little laptop – HP Stream 11 – only has 2 USB ports, an HDMI port, headphone port. No Ethernet port. Tried to download the HP Recovery manager to a flash drive, but that only gets me the executable file. Tried to use that to install, got a VC runtime dll missing error.

          MZ
          Muhammad Zubyan Author Oct 20, 2021

          Okay try the steps without connecting to ethernet.

    TH
    ThePenitent Dec 23, 2021

    My network adapter appeared to be completely dead (no lights on the Router and the troubleshooter reported “Ethernet cable not connected”. I tried everything I could think of with no success. Your first method at the top of the page “Power Off Your Device and Unplug its Power Cable” fixed it. I guess the adapter needed a REAL cold boot to clear the buffers or whatever. Thank you so much!

    Reply
    LI
    linda Feb 19, 2022

    yay, finally the disable and enable in the bios worked!! Whew you should get an award for persistence, and we should too for going through the whole list!! 😉

    Reply