Fix: ‘Your Device Isn’t Part of Your Netflix House’ Error

The “Your Device Isn’t Part of Your Netflix House” error appears when Netflix detects that your device is not part of the authorized household associated with your account. This issue is related to Netflix’s new Household policy introduced in May 2024. Under this policy, a Netflix account is meant to be shared only by people living in the same household. Anyone outside of this household will need their own Netflix account to access the service.

A Netflix Household includes all devices connected to the internet at a specific location (typically your home) where Netflix is regularly used. Any device using your account on the same network as your household’s primary TV is automatically recognized as part of your Netflix Household.

The most common causes of this error include: using a different Wi-Fi network, streaming on mobile data, another person accessing your account, VPN or proxy usage, or an improperly configured Netflix Household.

Now that you know what triggers the error, let’s explore the solutions.

1. Turn On Airplane Mode (For Mobile Devices)

You can temporarily bypass this error on mobile devices by enabling Airplane Mode before opening Netflix. This works because Netflix uses IP addresses to verify household locations, and Airplane Mode interrupts this check.

When you reopen the app in Airplane Mode (offline), it clears the cached location data and provides a fresh session, allowing temporary access to your account.

1. Open the Netflix app and go to your profile.
2. Turn on Airplane Mode and disable Wi-Fi.
3. Close the app completely from the background.
4. Reopen the app, disable Airplane Mode, and turn Wi-Fi back on.

2. Use a Phone/Tablet with HDMI Connection

If the error only appears on your TV but not on your phone or tablet, you can bypass it by streaming through your mobile device connected directly to the TV via a USB-C to HDMI cable. In this case, Netflix recognizes your mobile device as the active player, avoiding the household restriction.

1. Connect your phone or tablet to the TV using a USB-C to HDMI adapter.
2. Open the Netflix app and log in to your account.
3. Change your TV input to the connected HDMI source.

Note: Your mobile device will not charge while connected. Ensure it has enough battery before starting.

3. Search for the TV Show/Movie Specifically (PC and Mobile)

Another workaround is to search for the specific TV show or movie in your browser instead of directly opening the Netflix app. This helps bypass the stricter verification process enforced by the app.

Searching for a title along with the word “Netflix” (for example, “Stranger Things Netflix”) generates a direct content link. When you click this link, Netflix often prioritizes loading the requested content over verifying your household.

1. Close the Netflix app completely.
2. Open your preferred browser on your computer or mobile device.
3. Search for “X Netflix” (replace X with the TV show or movie title).
4. Click the Netflix link in the search results.
5. Select your Netflix profile to start watching.

If none of these methods work, you may need to update your Netflix Household settings and add the new device or profile as part of your household.