Fix: Netflix “Your Account Cannot Be Used in This Location” Error
Netflix error E114 appears with the message “Your account cannot be used in this location.” This error typically occurs when you try to access your Netflix account from a location that is restricted by Netflix. It may also happen if your account was registered in one country but is being accessed from another. To prevent unauthorized access, Netflix flags such activity as unusual and restricts account use, resulting in this error.
It’s important to understand that this error is directly tied to Netflix’s regional policies and security measures, so it cannot be permanently “fixed” by users. However, the following methods may help you temporarily work around the issue or resolve it with Netflix support.
1. Use a VPN Service
One of the simplest workarounds is to use a VPN service, which allows you to appear as if you are accessing Netflix from an eligible location. Once signed in successfully, you can disable the VPN and continue using Netflix as normal.
Note: If you are already using a VPN, try switching to a different location or temporarily disabling it to see if that resolves the error.
- Download a reputable VPN from the Play Store or App Store.
- Enable the VPN and select a location where Netflix access is allowed, then launch the Netflix app.
- Sign in to your account and check if the error is resolved.
2. Contact Netflix Support
If the error persists, the most reliable approach is to contact Netflix Support. Location-related account restrictions are often specific to your account and region, so Netflix may require you to verify your details, such as your registered region or payment method. Once your information is confirmed, their team will guide you through the next steps to restore access.
This error usually indicates an intentional restriction by Netflix, so while the above methods may help you regain access temporarily, the final resolution often depends on Netflix’s verification and policies.