How to Solve the Microsoft Office Error Tag 58tm1 Issue?

Error “something went wrong 58tm1” occurs in applications that fall under Microsoft 365. This error typically indicates problems related to authentication, cached credentials, or corrupted license data. It can also result from corrupted files or incomplete installations that may prevent the app from working properly.

Let’s explore the effective solutions that should resolve the Microsoft Office Error Tag 58tm1.

1. Delete the Microsoft.AAD.BrokerPlugin

The Microsoft.AAD.BrokerPlugin contains the authentication information that Office applications use to communicate with the Azure Active Directory (AAD) to authenticate the user. Over time, this plugin folder may become corrupted, causing Microsoft Office Error Tag 58tm1.

By removing this folder, you force the Microsoft application to regenerate the authentication information stored in the Microsoft.AAD.BrokerPlugin.

1. Right-click on the Start Menu and select Run from the listed options. This will open the Run Program.
   
2. Enter the location of the Microsoft.AAD.BrokerPlugin directory and press Enter to open:

   C:\Windows\SystemApps

3. Find the Microsoft.AAD.BrokerPlugin, right-click on it, and select Delete.
   
4. Once done, check if this resolved the issue.

2. Clear Cached Credentials

If the cached credentials become corrupted or outdated, they could prevent Microsoft Office apps from authenticating with the servers, leading to error Tag 58tm1. Clearing the cached credentials will allow Microsoft Office apps to request fresh login details, ensuring that you authenticate with updated credentials and reducing the likelihood of encountering this error.

1. Press the Win + S keys simultaneously to open the Windows Search Menu.
2. Type Credential Manager and press Enter to open the Credential Manager.
   
3. Select Windows Credentials and delete the Microsoft Account User Credentials.
   
4. To do this, select Microsoft Account User and click Remove.
5. Once done, launch the Microsoft Office application and see if this resolves the issue.

3. Repair Microsoft 365

Corrupted or missing files in the Microsoft 365 applications are also among the main reasons that can cause the Microsoft Office Error Tag 58tm1. Performing a repair on Microsoft 365 ensures that missing or corrupted files are restored, ensuring that all components and files are up to date. This process can resolve authentication problems, allowing Microsoft Office applications to function without further issues.

1. Press the Win + R keys to open the Run Program.
2. Type appwiz.cpl in the box and click OK to open the Control Panel Programs and Features.
   
3. Right-click on Microsoft 365 and click Change.
4. Then, click Repair to start repairing Microsoft 365.
   
5. Once it is repaired, check if the error persists. 

4. Sign Out and Sign In (Optional)

Signing out and then signing back in will allow you to clear cached login tokens or credentials that may become broken or invalid, which might be preventing authentication and resulting in this error. It also forces Microsoft 365 to fetch fresh authentication tokens, which should resolve the Microsoft Office Error Tag 58tm1.

1. Open any Microsoft 365 app, navigate to File > Account, and sign out of your account.
   
2. Once done, sign in again and check if the error is resolved.

If the error is still not resolved, you can contact the Microsoft official support team for further assistance regarding this issue.