How to Fix Microsoft Store Error Code 0x800704CF on Windows?

The error code 0x800704CF pops up when the users try to log into their Microsft Store account or attempt to launch the Windows Store apps on their computer. The error code indicates users need to connect to a stable internet connection, even though they are already connected to the internet.

Microsoft Store Error 0x800704cf

We have discussed several troubleshooting methods that you can try to fix this issue. Follow the methods down below:

1. Run the Network Troubleshooter

Since the error message states that the issue is caused by a network issue, we recommend starting the troubleshooting process by running the network troubleshooter.

This troubleshooter is a built-in utility that will scan the network for issues preventing the Microsoft Store from establishing a connection with the internet.

Here is what you need to do:

  1. To open the Windows Settings app, Press the Win keys simultaneously.
  2. Head over to System > Troubleshoot > Other troubleshooters.
    Choose Other troubleshooters
    Choose Other troubleshooters
  3. Now locate the Network adapter troubleshooter and click its Run button. Then, wait for the scan to complete.
    Click on the Run button for Network Adapter
    Click on the Run button for Network Adapter
  4. The troubleshooter will now scan for any network-related problems and will notify you if any issues are identified. 
  5. Based on the results, click on Apply this fix or Close the troubleshooter accordingly.

2. Run the Windows Store Troubleshooter

If the issue is not with the network, then the next thing that you should do is run the Windows Store troubleshooter. This tool will scan for Microsoft Store-related errors that might be preventing the Microsoft Store from working properly, and if any issues are found, it will also fix them.

Like the Network Adapter troubleshooter, this utility as well can be run via the Settings app in Windows.

Here is how you can run the Windows Store Apps troubleshooter:

  1. Navigate to the Other troubleshooters section by following the steps we listed above.
  2. In the next window, locate and click on the Run button for Windows Store Apps.
    Run the Windows Store Apps troubleshooter
    Run the Windows Store Apps troubleshooter
  3. Once the troubleshooter has completed its scan, it will notify you if it finds any issues. Click on Apply this fix in the dialog to apply the suggested fixes.

3. Create a New User Account

This issue can also be caused due to a glitch in the user account. If this scenario is applicable, then you can switch to another user account and see if the problem appears again.

If you do not have a separate user account already, then you can create one by following the steps below. In case you do not want to switch to a new user account, you can try fixing the issues within the current one by running other built-in troubleshooting utilities like SFC and DISM.

To create a new user account, follow these steps:

  1. Open Windows Settings by pressing the Win + I keys.
  2. Choose Accounts > Family & other users in the following window.
    Access the Family & other users settings
    Access the Family & other users settings
  3. Now, head over to the Other users section and click on the Add account button associated with Add other user.
  4. Choose I don’t have this person’s sign-in information from the following dialog.
  5. In the next step, click on the Add a user without a Microsoft account hyperlink and enter all the required information.
    Click on the Add a user without a Microsoft account
    Click on the Add a user without a Microsoft account
  6. Follow the on-screen instructions to proceed.
  7. Upon creating a new account, log in and see if the issue has been resolved.

4. Repair and Reset Microsoft Store

You can also fix issues within the Microsoft Store by using the repair or reset feature within the app. The app itself can be dealing with a corruption error or a bug that is causing the problem.

The first step in such cases should be to repair the Microsoft Store application. Alternatively, you can attempt to reset the application if that does not work.

Here is how you can repair the Microsoft Store application:

  1. Press Windows + I keys together to launch Windows Settings.
  2. Choose Apps > Apps & features in the following window.
    Click on the Apps & features button
    Click on the Apps & features button
  3. Now, locate Windows Store Apps and click on the three dots associated with it.
  4. Choose Advanced options.
    Access the advanced options
    Access the advanced options
  5. In the next window, click on the Terminate > Repair button.
    Terminate and repair the app
    Terminate and repair the app
  6. Now, wait for the process to complete and check if the issue is resolved.
  7. If the error persists, then you can proceed with resetting the application. For that, follow steps 1-4 again.
  8. This time, click on the Reset button and follow the on-screen instructions to proceed. However, you must note that resettings the application will make you lose any saved data like your login information.
    Click on the Reset button
    Click on the Reset button

5. Re-register Microsoft Store

Re-registering the Microsoft Store application is also a way to fix issues within the app. The application won’t lose any data with this method.

Follow these steps to proceed:

  1. Right-click on the Windows icon on the taskbar and choose Windows Terminal (Admin) from the context menu.
    Launch Windows Terminal as an administrator
    Launch Windows Terminal as an administrator
  2. Choose Yes in the User Account Prompt.
  3. To re-register Store for current users, type the following command and hit Enter:
    Get-AppXPackage *Microsoft.WindowsStore* | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}
  4. To re-register Store for all users, execute the following command:
    Get-AppXPackage WindowsStore -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}

Once the command is executed, restart your computer and check if the issue is resolved.


Zainab Falak

Zainab Falak is a highly educated professional with a background in actuarial science and a strong passion for technology. Her expertise lies in the field of data analytics and she is a proficient programmer in languages such as Python and R. At Appuals, Zainab shares her extensive knowledge of Windows 8, 10, and 11, covering a broad range of topics related to these operating systems. Zainab's ability to effectively communicate technical concepts in a clear and concise manner has earned her recognition and respect in the tech community. She is committed to staying up-to-date with the latest developments in the field and providing readers with insightful and informative content.