Fix: Mail Error 0x8007054e in Windows 10

Windows 10 is a major change in the world of Operating Systems and it has been in the news for a while. Its elegant GUI and performance have been major reasons for its popularity among computer users all over the world.

A number of users have reported an error 0x800754e while trying to set up their accounts on the Mail and Calendar apps. It also states, “Something went wrong, we’re sorry but we weren’t able to do that.” The Windows Store had a lot of bugs and it also lacked features in Windows 8, but Microsoft took a step ahead and enhanced its user experience considerably. Windows 10 has a number of built-in apps that are quite useful in certain respects. The Mail and Calendar apps are among them and are used extensively by Windows 10 users. Unfortunately, these two apps have many controversies when it comes to accessibility. Both of these apps have numerous bugs and can’t be used on certain occasions. Therefore, I will be mentioning some fixes for this problem in Windows 10.

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Reason Behind the Windows 10 Mail & Calendar 0x8007054e Error:

The account information for Windows Mail and Calendar apps is stored inside a folder on your local disk. For various reasons, this folder can become corrupted, causing problems with saving the account information.

Solutions to Correct the 0x8007054e Error in Windows 10 Mail and Calendar.

There are a number of solutions but I will be mentioning only those that are specifically related to this issue. So, stay tuned and check the solutions below.

Method #1: Correcting the Information in the Accounts Folder.

This method is proved to be the best of all as by following it properly, you can get your Mail and Calendar apps back to their working state. Follow the steps below.

At first, close your Mail and Calendar apps on your computer.

After closing the apps, you need to navigate to a folder inside your Local Drive C (in case Windows 10 is installed there). For this purpose, you are required to Show Hidden Files on your PC.

To show the hidden files, navigate to the View tab present at the top of your Windows Explorer. Inside the View tab, you need to check the box labeled as Hidden Items. Now, Windows will show the hidden files on your Local Drives.

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Now, navigate to C:\Users\Your Username\AppData\Local and find the Comms folder inside that directory. Rename or Delete this folder to delete the account information stored for the problematic apps.

Note: If you encounter the error,”The action cannot be completed,” while attempting to rename or delete a folder, close all running apps on your PC. Alternatively, you can also restart your PC and try again.

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After you have deleted the Comms folder, please reopen the Mail or Calendar app. You will then be prompted to set up your account as if you have never done so before. Simply add your account and begin using the apps as you normally would.

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Method #2: Reinstalling Mail and Calendar Apps.

If the method mentioned above is not working in your case, then the last resort is to reinstall the Mail and Calendar apps on Windows 10. However, there is an issue with Windows native apps; they cannot be uninstalled normally compared to other apps. Therefore, you can follow along for the sake of removing these apps from your PC. You can then reinstall them from the Windows Store.

Open the PowerShell app by searching for it in Cortana, then right-click on it to open it as an administrator.

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Copy the following line of code from below and type or paste it into PowerShell, then press Enter.

Note:  You would get an error if you don’t run it as administrator.

Get-appxprovisionedpackage –online | where-object {$_.packagename –like “*windowscommunicationsapps*”} | remove-appxprovisionedpackage –online

Now, restart your PC and download the Mail and Calendar apps from Windows Store. Run these apps to check if the problem still persists.

ABOUT THE AUTHOR

Kamil Anwar


Kamil is a certified MCITP, CCNA (W), CCNA (S) and a former British Computer Society Member with over 9 years of experience Configuring, Deploying and Managing Switches, Firewalls and Domain Controllers also an old-school still active on FreeNode.

Comments

16
    CL
    Claudio Dec 18, 2015

    Hi, T H A N K Y O U ! ! ! ! !
    it was some day that the APP didn’t work properly and I tried to reinstall it but after that I was not able to add any account anymore.
    Following your guide and deleting the Comms folder I solved the problem.
    You’re a great.

      KA
      K. Arrows Author Dec 18, 2015

      Welcome. 🙂

    MA
    MaryMag Dec 21, 2015

    Thank you! It also works for Outlook 2007 suddenly not syncing with gmail. Hopefully this will not be a constant recurrence.

    DE
    delia Jan 2, 2016

    No, method 1 and 2 doesn’t work for me. In method 2, after I deleted comms and reopened calendar app, it still has account information on it, and a new comms folder had been generated.

      KA
      K. Arrows Author Jan 2, 2016

      Delete comms folder, disable your firewall and antivirus; delete and then re-add the account.

    FI
    Filip Jan 21, 2016

    Hi, unfortunately it doesn’t work for me. The method #2 seems to not work – the app is not deleted…. Rgds Filip

      KA
      K. Arrows Author Jan 21, 2016

      Reboot your PC and then try, without opening the mail app.

    FI
    Filip Jan 21, 2016

    plus at the end error 0x80072ee2 pops out

    DE
    Damian Eaglebauer Jan 28, 2016

    thanks!!!!!

    AS
    Ashik Feb 1, 2016

    Thank you so much

    UK
    Ulrich Kopp Feb 13, 2016

    Thanks for this ! Method # 1 worked on my very new Computer !

    JW
    joanne patricia whareaitu Apr 3, 2016

    Thanks for this. Method 1 worked beautifully and the Mail, People and Calendar apps are now functioning properly. You have saved me $100 +. No need to get the technician out thank goodness. Have bookmarked the page for future reference.

      KA
      K. Arrows Author Apr 3, 2016

      Thanks. 🙂

    DS
    David Schiffer Apr 29, 2016

    This is a bad error in windows 10, it needs to be fixed by MS. People should not have to be an MCP to use standard windows apps. Thanks for the fix though, #1 seams to help.

      KA
      K. Arrows Author Apr 29, 2016

      I deleted the other two comments, looks like you requested them to be deleted. Thanks for letting me know that the fix worked.

    SY
    Su Hui Yak Jan 24, 2018

    this really works!!! thank you!!!!! I’ve been looking for solution for so long.